Cisco Solution Support for CD-SDWAN DNA Advantage
This 5-year Cisco Solution Support contract ensures continuous operation and access to advanced features for your Cisco SDWAN DNA Advantage platform.
- Coverage: Entitlement to Cisco's expert technical support for your SDWAN DNA Advantage platform.
- Duration: A 5-year term provides long-term assurance and predictable budgeting for your network infrastructure.
- Value: Maintain optimal performance and security by ensuring your SDWAN solution remains up-to-date and supported.
- Access: Gain access to software updates, bug fixes, and critical security patches for your Cisco SDWAN deployment.
Product Overview
Product Overview
This is a 5-year Cisco Solution Support subscription for the CD-SDWAN DNA Advantage platform, designed for small deployments. It provides essential technical support, software updates, and access to Cisco's expertise to ensure your SDWAN solution operates at peak performance and remains compliant.
This support contract is ideal for IT Managers and IT Professionals in SMB and mid-market organizations who rely on Cisco SDWAN for their network connectivity. It integrates directly with your existing Cisco hardware and software, providing a critical layer of operational assurance and feature enablement.
- Extended Support: Secure 5 years of dedicated technical assistance for your SDWAN DNA Advantage license.
- Feature Access: Maintain entitlement to software updates, patches, and new feature releases.
- Operational Continuity: Minimize downtime risk with timely issue resolution and expert guidance.
- Compliance Assurance: Stay current with security advisories and software versions required for regulatory adherence.
- Predictable Costs: Lock in support pricing for 5 years, simplifying IT budget management.
This 5-year Cisco Solution Support is the right choice for SMB and mid-market teams seeking reliable, long-term assurance for their critical SDWAN infrastructure.
What This Enables
Continuous Software Updates and Patches
Enable teams to maintain the latest security patches and feature updates for their SDWAN DNA Advantage platform. This ensures the network remains protected against emerging threats and benefits from performance enhancements.
cloud-managed networks, distributed branch offices, software-defined networking deployments, remote workforce enablement
Access to Expert Technical Support
Streamline issue resolution by providing IT professionals with direct access to Cisco's specialized support engineers. This ensures rapid troubleshooting and minimizes network downtime when critical issues arise.
business-critical applications, high-availability network requirements, multi-site operations, IT resource constrained environments
Long-Term Operational Assurance
Automate the process of maintaining network integrity and performance over a 5-year term. This provides predictable operational costs and reduces the risk of unexpected support lapses for essential network services.
long-term IT planning, capital expenditure budgeting, stable network operations, business continuity planning
Key Features
5-Year Subscription Term
Provides long-term predictability for support costs and ensures continuous coverage for your critical SDWAN infrastructure.
Access to Cisco TAC
Enables direct access to Cisco's expert technical assistance center for timely issue resolution and network troubleshooting.
Software Updates and Bug Fixes
Ensures your SDWAN platform runs on the latest stable software versions, improving performance and security.
Security Vulnerability Patches
Protects your network from emerging threats by providing timely patches for identified security vulnerabilities.
DNA Advantage Feature Entitlement
Maintains your access to the advanced features and capabilities included in the DNA Advantage licensing tier.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to protect sensitive data and ensure continuous transaction processing, making robust SDWAN support essential for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare providers must maintain secure and reliable network connectivity for patient data access and critical medical systems, often adhering to strict HIPAA compliance standards that necessitate up-to-date and supported infrastructure.
Manufacturing & Industrial
Industrial operations rely on stable network performance for production lines and supply chain management, where any downtime can lead to significant financial losses and operational disruptions.
Retail & Hospitality
These sectors depend on consistent network availability for point-of-sale systems, inventory management, and customer-facing services, where network interruptions directly impact revenue and customer experience.
Frequently Asked Questions
What is Cisco Solution Support for CD-SDWAN DNA Advantage?
It is a 5-year subscription service providing technical support and software updates for your Cisco SDWAN DNA Advantage platform. This ensures your network remains operational, secure, and up-to-date.
Who is this support intended for?
This support is designed for businesses, particularly SMBs and mid-market companies, that use Cisco SDWAN for their own network operations. It is not intended for resellers or other service providers.
What happens when the 5-year term ends?
You will need to renew the support contract to continue receiving technical assistance and software updates from Cisco. Zent Networks can assist with renewal options prior to expiration.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.