Cisco Solution Support for CD-SDWAN DNA Advantage, 3-Year Term
Secure essential Cisco SD-WAN DNA Advantage features and ongoing support for your network infrastructure with this 3-year solution support subscription.
- Coverage for Software Updates: Access to the latest software releases, patches, and feature enhancements for your Cisco SD-WAN DNA Advantage platform.
- Technical Support: Entitlement to expert technical assistance from Cisco for troubleshooting and issue resolution, ensuring minimal downtime.
- License Term: Subscription-based licensing valid for a 3-year period, providing predictable costs and continuous access to licensed capabilities.
- Platform Assurance: Protection against operational disruptions by ensuring your network software remains current, compliant, and fully functional.
Product Overview
Product Overview
This Cisco Solution Support subscription provides essential software updates, technical assistance, and feature access for Cisco SD-WAN DNA Advantage licenses over a 3-year term. It ensures your network infrastructure remains current, compliant, and optimized for performance.
IT Managers and IT Professionals in SMB and mid-market organizations utilize this subscription to maintain their Cisco SD-WAN deployment. It integrates directly with their existing Cisco hardware and software stack, providing a critical layer of operational continuity and feature enablement.
- Feature Access: Unlocks advanced SD-WAN capabilities and ongoing feature development included in the DNA Advantage licensing tier.
- Software Currency: Guarantees access to all software updates, bug fixes, and security patches released by Cisco for the licensed platform.
- Technical Expertise: Provides direct access to Cisco's support engineers for timely issue resolution and guidance.
- Operational Stability: Minimizes network downtime and performance degradation by ensuring software is up-to-date and supported.
- Compliance Readiness: Helps maintain regulatory compliance by ensuring the network software adheres to current security standards and best practices.
This 3-year solution support subscription is designed for SMB and mid-market businesses seeking reliable access to Cisco SD-WAN features and expert support without enterprise-level overhead.
What This Enables
Access to Software Updates and Enhancements
Enable teams to stay current with the latest Cisco SD-WAN features and security patches. Streamline network operations by ensuring access to ongoing software development and improvements included with DNA Advantage.
Organizations deploying software-defined wide area networks, Businesses managing distributed network infrastructure, Teams requiring advanced network routing and policy management
Continuous Technical Support and Troubleshooting
Automate issue resolution by providing direct access to Cisco's expert support engineers for prompt assistance. Streamline troubleshooting processes to minimize network downtime and impact on business operations.
Businesses reliant on network uptime for daily operations, Organizations with limited in-house network specialization, Teams needing rapid response to network incidents
Ensuring Network Compliance and Security Posture
Protect against security vulnerabilities by ensuring your SD-WAN software is always up-to-date with the latest patches. Maintain regulatory compliance by adhering to current software versions and security best practices.
Companies operating in regulated industries, Businesses with strict data security requirements, Organizations managing sensitive customer data
Key Features
Cisco DNA Advantage Software Updates
Ensures your SD-WAN platform has the latest features, performance improvements, and security patches, keeping your network current and protected.
3-Year Subscription Term
Provides predictable budgeting and continuous access to support and software updates for a defined period, simplifying IT planning.
Direct Cisco Technical Support
Offers access to Cisco's specialized engineers for rapid troubleshooting and issue resolution, minimizing costly network downtime.
Access to New Features
Allows your organization to benefit from ongoing innovation and new capabilities released by Cisco for the SD-WAN DNA Advantage platform.
Compliance and Security Assurance
Helps maintain a strong security posture and meet regulatory requirements by keeping your network software up-to-date and supported.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to protect sensitive data and ensure continuous transaction processing, making ongoing support for SD-WAN critical for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare providers depend on reliable network connectivity for patient care systems and data access, necessitating robust SD-WAN solutions with continuous support to meet strict uptime and HIPAA compliance requirements.
Manufacturing & Industrial
Industrial operations rely on stable network performance for real-time data and control systems, making SD-WAN support essential for preventing disruptions that could halt production and impact supply chains.
Retail & Hospitality
Retail and hospitality businesses need consistent network performance for point-of-sale systems, inventory management, and customer-facing applications, where SD-WAN support ensures uninterrupted service and a positive customer experience.
Frequently Asked Questions
What is Cisco Solution Support for CD-SDWAN DNA Advantage?
It is a 3-year subscription service from Cisco that provides software updates, technical assistance, and access to new features for your Cisco SD-WAN DNA Advantage licenses. It ensures your network remains current and supported.
What hardware does this license apply to?
This license applies to Cisco SD-WAN solutions that utilize the DNA Advantage licensing tier. Specific hardware compatibility is determined by the Cisco SD-WAN software version supported by the DNA Advantage license.
Why is ongoing support important for SD-WAN?
Ongoing support is crucial for SD-WAN to ensure network stability, security, and access to new features that enhance performance and agility. It minimizes downtime and helps maintain compliance.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.