Cisco Solution Support for CD-SDWAN DNA Essentials, 1 Year
Gain 1-year of Cisco Solution Support for CD-SDWAN DNA Essentials, ensuring your business network operates at peak performance and security.
- Access to Technical Expertise: Get expert assistance for your Cisco SD-WAN DNA Essentials platform to resolve issues quickly.
- Coverage for Software Issues: Receive support for software-related problems, minimizing downtime and operational disruptions.
- Protection Against Outages: Proactive support helps prevent and mitigate network outages, safeguarding business continuity.
- Entitlement to Updates: Ensure your SD-WAN solution remains current with access to essential software updates and patches.
Product Overview
Product Overview
This is a 1-year Cisco Solution Support subscription for the CD-SDWAN DNA Essentials software license. It provides essential technical support and access to software updates, ensuring the continued optimal performance and security of your Cisco SD-WAN deployment.
Designed for businesses utilizing Cisco SD-WAN for their network infrastructure, this support contract is ideal for IT Managers and IT Professionals who need reliable access to expert assistance and software maintenance to keep their operations running smoothly.
- Continuous Operation: Maintain the stability and availability of your SD-WAN network.
- Expert Technical Assistance: Access Cisco's skilled support engineers for issue resolution.
- Software Maintenance: Stay up-to-date with critical software updates and patches.
- Performance Optimization: Ensure your SD-WAN solution is performing as expected.
- Compliance Assurance: Support helps maintain a compliant and secure network environment.
This Cisco Solution Support contract is the right choice for SMB and mid-market teams needing reliable, expert assistance for their Cisco SD-WAN DNA Essentials deployment.
What This Enables
Access to Expert Technical Assistance
Access to Cisco's certified support engineers for troubleshooting and issue resolution. This ensures that any problems with your SD-WAN DNA Essentials platform are addressed promptly, minimizing business impact.
organizations with dedicated IT teams, businesses relying on network uptime, companies managing complex network configurations, environments with critical data flows
Coverage for Software Issues
Coverage for software-related problems that may arise within the CD-SDWAN DNA Essentials platform. This benefit ensures that your network continues to function without interruption due to software defects or performance degradation.
businesses with cloud-managed networks, companies deploying software-defined networking, organizations requiring high network availability, teams managing distributed workforces
Protection Against Outages
Protection against potential network outages caused by software malfunctions or configuration errors. Proactive support and timely updates help prevent critical failures, safeguarding business continuity and data integrity.
companies with strict uptime requirements, businesses with remote or branch offices, organizations handling sensitive customer data, environments with high transaction volumes
Key Features
1-Year Subscription Term
Provides a defined period of guaranteed support and access to updates for predictable budgeting and operational planning.
Cisco Solution Support
Access to vendor-specific expertise ensures efficient and accurate resolution of technical issues related to your SD-WAN deployment.
CD-SDWAN DNA Essentials Coverage
Ensures the core functionality and performance of your Cisco SD-WAN solution are maintained through ongoing support.
Software Updates and Patches
Keeps your network secure and up-to-date with the latest security fixes and performance improvements.
Proactive Issue Mitigation
Helps prevent minor issues from escalating into major disruptions, safeguarding business operations.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to protect sensitive data and ensure uninterrupted trading and customer service operations, making robust SD-WAN support critical.
Healthcare & Life Sciences
Healthcare providers rely on secure and always-on connectivity for patient data access, telehealth services, and critical medical equipment, demanding reliable network performance and swift issue resolution.
Manufacturing & Industrial
Modern manufacturing relies on connected systems for production, logistics, and IoT devices; consistent network performance and security are vital to prevent costly operational downtime.
Retail & Hospitality
Retail and hospitality businesses depend on network connectivity for point-of-sale systems, inventory management, and customer Wi-Fi; disruptions can directly impact revenue and customer experience.
Frequently Asked Questions
What is Cisco Solution Support?
Cisco Solution Support provides technical support for Cisco software and solutions, including access to experts, software updates, and troubleshooting resources. It is designed to help you maintain the health and performance of your Cisco network infrastructure.
What does 'DNA Essentials' refer to?
DNA Essentials is a specific tier of Cisco's Digital Network Architecture software, offering foundational capabilities for intent-based networking and SD-WAN management. This support contract is tied to that specific software license.
How long is this support valid?
This is a 1-year subscription for Cisco Solution Support. The term begins upon purchase and provides coverage for the duration specified.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.