Cisco Splunk SOAR SOS Term with Premium Support Events Per Day
Cisco Splunk SOAR SOS Term with Premium Support provides essential operational continuity and expert assistance for your security orchestration, automation, and response platform, covering a defined number of daily events.
- 24/7 Expert Support: Access to Cisco's dedicated support engineers for critical incident resolution, minimizing security response delays.
- Proactive Monitoring: Coverage for daily event processing ensures your SOAR platform operates within defined parameters, preventing performance degradation.
- Platform Stability: Protection against unexpected platform issues and performance bottlenecks, maintaining the integrity of your security workflows.
- Entitlement to Updates: Continued access to software updates and patches, ensuring your Splunk SOAR remains secure and compliant with evolving threats.
Product Overview
Product Overview
This Cisco Splunk SOAR SOS Term with Premium Support license provides essential operational continuity and expert assistance for your security orchestration, automation, and response platform. It is designed to cover a specific daily volume of events, ensuring your critical security workflows remain functional and supported.
IT Managers and Security Professionals in SMB and mid-market organizations utilize this subscription to maintain the health and performance of their Splunk SOAR deployment. It integrates directly with their existing security stack, providing a vital layer of support for automated incident response and threat management.
- Platform Licensing: Enables the continued operation and support of your Splunk SOAR platform.
- Premium Support: Grants access to Cisco's expert technical support for critical issues.
- Event Volume Coverage: Ensures support for a specified daily event processing capacity.
- Subscription Billing: Provides predictable operational expenses with a recurring subscription model.
- Compliance Assurance: Helps maintain regulatory compliance by ensuring platform availability and timely issue resolution.
For businesses needing reliable Splunk SOAR operation and expert support, this Cisco subscription offers a clear path to maintaining security posture without enterprise-level overhead.
What This Enables
Ensure Continuous Security Automation Uptime
Enable teams to maintain uninterrupted security operations by providing immediate access to expert support for Splunk SOAR. This ensures critical automated response workflows are always available to mitigate threats.
cloud-hosted environments, on-premises deployments, hybrid IT infrastructures, security operations centers
Automate Incident Response Workflows
Streamline the management and execution of complex security playbooks through a supported Splunk SOAR platform. This allows for faster, more consistent incident handling and reduces manual effort.
managed security services, internal security teams, compliance-driven operations, IT automation initiatives
Manage Daily Event Processing Capacity
Automate the monitoring and support for a defined volume of daily events processed by Splunk SOAR. This prevents performance bottlenecks and ensures the platform scales with your security needs.
high-volume security environments, growing businesses, event-driven security architectures, proactive threat management
Key Features
Splunk SOAR Platform License
Provides the necessary entitlement to operate and utilize the Splunk SOAR platform for security automation.
Premium Support Events Per Day
Ensures access to expert technical assistance for a specified daily volume of platform events, guaranteeing timely issue resolution.
Subscription Billing
Offers predictable operational expenses through a recurring subscription model, simplifying IT budget management.
Cisco Vendor Support
Leverages Cisco's established expertise and support infrastructure for critical security platform issues.
Platform Continuity
Minimizes downtime risk and ensures the ongoing availability of vital security orchestration and automation capabilities.
Industry Applications
Finance & Insurance
Financial institutions require robust security automation to protect sensitive data and comply with strict regulations like PCI DSS and SOX, making supported SOAR platforms essential for incident response.
Healthcare & Life Sciences
Healthcare organizations must safeguard patient data (PHI) under HIPAA, necessitating secure and continuously operational security tools like Splunk SOAR for threat detection and response.
Manufacturing & Industrial
Industrial control systems (ICS) and operational technology (OT) environments are increasingly targeted, requiring advanced security automation to protect critical infrastructure and ensure business continuity.
Government & Public Sector
Government agencies face sophisticated cyber threats and must maintain high levels of security and compliance, relying on supported platforms for efficient incident response and data protection.
Frequently Asked Questions
What is Splunk SOAR SOS Term with Premium Support?
This is a subscription service from Cisco that provides licensing and premium technical support for your Splunk SOAR platform. It is designed to cover a specific daily volume of events and ensures operational continuity.
Who is this service intended for?
This service is for businesses, specifically SMB and mid-market companies, that use Splunk SOAR for their own IT operations and require reliable support and platform continuity.
What does 'Events Per Day' refer to?
Events Per Day refers to the volume of security events that the Splunk SOAR platform is licensed to process and that are covered under the premium support agreement within a 24-hour period.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.