Cisco FEDRAMP Storage Extension 360 Day Tier 2
This Cisco FEDRAMP Storage Extension provides 360-day Tier 2 support, ensuring compliance and operational continuity for your Cisco platform.
- Extended Support: Access to 360 days of Tier 2 technical support for your Cisco FEDRAMP environment.
- Compliance Assurance: Maintain adherence to FEDRAMP requirements with certified Cisco support services.
- Operational Continuity: Minimize downtime and ensure uninterrupted service with timely issue resolution.
- Feature Access: Entitlement to ongoing software updates and critical patches for enhanced security and performance.
Product Overview
Product Overview
This Cisco FEDRAMP Storage Extension is a platform software license that provides 360 days of Tier 2 support. It is designed to ensure your Cisco infrastructure meets stringent FEDRAMP compliance standards while offering extended operational support.
IT Managers and IT Professionals in mid-market organizations utilize this license to maintain critical Cisco systems. It integrates directly into existing Cisco deployments, providing a vital layer of compliance and support for government-related workloads or sensitive data.
- FEDRAMP Compliance: Meets rigorous federal security and operational standards.
- Tier 2 Support: Provides access to specialized technical assistance for complex issues.
- 360-Day Term: Offers a full year of continuous support and compliance coverage.
- Platform Extension: Enhances the capabilities and longevity of your existing Cisco hardware and software.
- Risk Mitigation: Reduces the likelihood of security breaches and operational disruptions.
This Cisco FEDRAMP Storage Extension is the ideal solution for mid-market organizations needing to secure and support their Cisco environments with government-grade compliance.
What This Enables
Enable FEDRAMP Compliant Storage Operations
Enable teams to meet stringent federal data security and operational standards for their storage solutions. Streamline compliance audits and reduce the risk of regulatory penalties.
government agencies, defense contractors, cloud service providers, data hosting environments
Maintain Critical Infrastructure Uptime
Automate the process of ensuring continuous access to expert technical support for your Cisco storage systems. Minimize downtime and protect against data loss with proactive issue resolution.
business continuity planning, disaster recovery sites, high-availability deployments, mission-critical applications
Extend Hardware and Software Lifecycles
Ensure your existing Cisco storage hardware and software receive ongoing support and necessary updates. Protect your investment and delay costly hardware refresh cycles.
asset lifecycle management, technology refresh planning, budget optimization, existing infrastructure upgrades
Key Features
FEDRAMP Authorization
Ensures your storage solution meets federal security and operational requirements, reducing compliance risk.
360-Day Support Term
Provides a full year of continuous technical support, offering predictable operational costs and coverage.
Tier 2 Technical Support
Grants access to specialized engineers for efficient resolution of complex storage issues.
Platform Extension
Enhances the functionality and lifespan of your existing Cisco storage infrastructure.
Software Updates and Patches
Keeps your system secure and performing optimally with access to the latest software releases.
Industry Applications
Government & Public Sector
This service directly addresses the stringent FEDRAMP compliance requirements mandated for storing and processing federal data, ensuring secure and authorized operations.
Defense & Aerospace
Organizations in this sector often handle sensitive government data and require solutions that meet rigorous security certifications like FEDRAMP for their IT infrastructure.
Cloud Service Providers
CSPs serving government clients must ensure their offerings meet FEDRAMP standards, making this extension crucial for compliance and continued service delivery.
Healthcare & Life Sciences
While not strictly FEDRAMP, many healthcare organizations handle sensitive patient data (HIPAA) and benefit from the enhanced security and compliance posture that FEDRAMP-certified solutions provide.
Frequently Asked Questions
What is FEDRAMP?
FEDRAMP (Federal Risk and Authorization Management Program) is a U.S. government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services.
What does Tier 2 support entail?
Tier 2 support typically involves more experienced technical engineers who handle escalated issues that Tier 1 support cannot resolve. They possess deeper product knowledge and troubleshooting capabilities for complex problems.
How does this license extend my Cisco platform?
This license provides extended support and ensures your Cisco storage solution remains compliant with federal regulations, effectively extending its operational viability and security posture.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.