Cisco Support Enhanced for SW DNA Advantage OnPrem
Zent Networks provides Cisco Support Enhanced for SW DNA Advantage OnPrem, ensuring your network infrastructure operates at peak performance for five years.
- Extended Coverage: Gain access to enhanced support for your Cisco Software-Defined Access (SDNA) Advantage licenses.
- Proactive Assistance: Receive expert technical support to resolve issues quickly and minimize network disruptions.
- Compliance Assurance: Maintain regulatory compliance and operational integrity with up-to-date software and support.
- Operational Continuity: Protect your investment and ensure uninterrupted network services for your business operations.
Product Overview
Product Overview
This offering provides enhanced support for Cisco's Software-Defined Access (SDNA) Advantage platform licenses deployed on-premises. It extends coverage for five years, ensuring access to Cisco's advanced technical resources and software updates.
IT Managers and IT Professionals in SMB and mid-market organizations utilize this support to maintain the health, security, and performance of their critical network infrastructure, integrating it within their existing on-premises data center or server room environments.
- Enhanced Technical Support: Access to specialized engineers for faster issue resolution.
- Software Updates & Bug Fixes: Stay current with the latest software releases and patches.
- Proactive Monitoring Insights: Benefit from tools and guidance to identify potential issues before they impact operations.
- License Compliance: Ensure your software licensing is up-to-date and compliant with vendor requirements.
- Extended Operational Lifespan: Maximize the value and longevity of your Cisco network investments.
This 5-year enhanced support plan is designed for businesses seeking reliable, expert assistance to keep their on-premises Cisco SDNA Advantage network performing optimally.
What This Enables
Access to Expert Technical Assistance
Access to specialized Cisco engineers for troubleshooting and issue resolution. This ensures that any network disruptions are addressed promptly, minimizing impact on business operations.
on-premises network deployments, critical business systems, IT infrastructure management, proactive issue resolution
Coverage for Software Updates and Patches
Entitlement to receive the latest software updates, feature enhancements, and critical security patches for your SDNA Advantage platform. This keeps your network secure and performing optimally.
software-defined networking environments, on-premises infrastructure, security-conscious operations, continuous improvement initiatives
Protection Against Operational Downtime
Protection against prolonged network outages through timely support and access to advanced diagnostics. This ensures business continuity and maintains productivity for your staff.
business-critical applications, high-availability network requirements, IT service delivery, risk mitigation strategies
Key Features
5-Year Enhanced Support Term
Provides long-term peace of mind and predictable operational costs for your network support.
On-Premises Deployment Focus
Tailored support for your existing physical network infrastructure, ensuring compatibility and performance.
Cisco SW DNA Advantage Specific
Direct support for the advanced features and capabilities of Cisco's Software-Defined Access Advantage platform.
Access to Cisco Technical Resources
Leverage vendor expertise for complex troubleshooting and best practice guidance.
Software Updates and Bug Fixes
Ensures your network runs on the latest, most secure, and stable software versions.
Industry Applications
Finance & Insurance
Financial institutions require highly reliable and secure networks to handle sensitive data and comply with strict regulations like PCI DSS and SOX, making continuous vendor support critical.
Healthcare & Life Sciences
Healthcare providers must maintain HIPAA compliance and ensure constant availability of network services for patient care systems, where any downtime can have severe consequences.
Manufacturing & Industrial
Industrial environments rely on stable network connectivity for operational technology (OT) and automation systems, where disruptions can halt production lines and incur significant financial losses.
Legal & Professional Services
Law firms and professional services organizations handle confidential client information and depend on secure, uninterrupted network access to manage cases and client communications efficiently.
Frequently Asked Questions
What is Cisco SW DNA Advantage?
Cisco Software-Defined Access (SDNA) Advantage is a network access solution that simplifies network management, enhances security, and provides insights through automation and analytics for enterprise networks.
What does 'Enhanced Support' mean?
Enhanced support typically includes faster response times, access to more specialized technical resources, and potentially proactive services compared to standard support offerings.
Is this license for new deployments or renewals?
This specific offering is a support contract for existing Cisco SW DNA Advantage licenses on-premises, covering a 5-year term. It is designed to ensure continued operational integrity and vendor support.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.