Cisco Support Signature for SW DNA Advantage OnPrem
Cisco Support Signature for SW DNA Advantage OnPrem provides essential support and software updates for your network infrastructure over a 5-year term.
- Coverage for Software Updates: Access to the latest Cisco software releases and patches to maintain optimal performance and security.
- Technical Support: Entitlement to expert technical assistance for troubleshooting and issue resolution, minimizing downtime.
- Compliance Assurance: Maintain adherence to regulatory requirements and industry best practices through up-to-date software.
- Extended Operational Lifespan: Protection against obsolescence and continued access to critical network functionalities.
Product Overview
Product Overview
This Cisco Support Signature subscription provides essential support and software entitlements for Cisco Software-Defined Network (SDN) Advantage on-premises deployments. It ensures your network infrastructure remains current, secure, and operational with access to software updates, bug fixes, and technical assistance.
Designed for businesses utilizing Cisco's SDN Advantage platform on-premises, this service is ideal for IT Managers and IT Professionals responsible for maintaining network stability and performance. It integrates directly into your existing network stack, providing a critical layer of support and software currency.
- Software Currency: Guarantees access to the latest software versions and feature enhancements.
- Technical Assistance: Provides expert support for troubleshooting and issue resolution.
- Security Updates: Ensures timely delivery of patches and security advisories.
- Operational Continuity: Minimizes network downtime and performance degradation.
- License Compliance: Helps maintain a compliant software posture.
Secure your network's performance and compliance with Cisco Support Signature, offering enterprise-grade support without the enterprise overhead for SMB and mid-market teams.
What This Enables
Access to Software Updates and Patches
Enable teams to maintain the latest software versions, ensuring access to new features and critical security patches. This proactive approach prevents vulnerabilities and enhances overall network performance.
on-premises software deployments, managed IT environments, business continuity planning, network infrastructure management
Expert Technical Support for Issue Resolution
Streamline troubleshooting by providing direct access to Cisco's technical experts for prompt issue resolution. This minimizes network downtime and ensures business-critical applications remain accessible.
network operations centers, IT help desks, business-critical application support, remote IT management
Maintain Regulatory Compliance
Automate compliance efforts by ensuring your network software adheres to industry standards and regulatory requirements through continuous updates. This reduces the risk of audits and penalties.
data security protocols, IT governance frameworks, compliance-driven industries, risk management strategies
Key Features
Cisco Software Updates
Access to the latest features, performance enhancements, and security patches to keep your network optimized and protected.
Technical Assistance Center (TAC) Access
Receive expert support from Cisco engineers to quickly resolve network issues and minimize downtime.
5-Year Subscription Term
Provides long-term predictability and cost management for your essential network support and software needs.
On-Premises Deployment Support
Tailored support for your locally installed Cisco SDN Advantage software, ensuring seamless integration with your existing infrastructure.
Compliance and Security Assurance
Helps maintain adherence to industry regulations and security best practices through up-to-date software and support.
Industry Applications
Finance & Insurance
This sector requires high availability and robust security to protect sensitive financial data, making continuous software updates and expert support critical for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare organizations must adhere to strict data privacy regulations like HIPAA, necessitating secure and up-to-date network infrastructure to protect patient information.
Manufacturing & Industrial
Industrial environments rely on stable and secure network connectivity for operational technology (OT) and IT systems, where downtime can lead to significant production losses.
Legal & Professional Services
These firms handle confidential client data and require reliable, secure network operations to maintain client trust and meet compliance standards.
Frequently Asked Questions
What is Cisco Support Signature?
Cisco Support Signature is a service contract that provides access to software updates, bug fixes, and technical support for your Cisco products. It ensures your network remains current, secure, and operational.
What does 'SW DNA Advantage OnPrem' refer to?
This refers to Cisco's Software-Defined Network (SDN) Advantage software licensed for on-premises deployment. It enables advanced network automation, analytics, and security features within your own data center or network environment.
How long is the subscription term?
This specific subscription is for a duration of 5 years, providing continuous coverage and access to services throughout that period.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.