Cisco ThousandEyes Cloud and Enterprise Agents
Cisco ThousandEyes Cloud and Enterprise Agents licensing provides essential visibility into network performance and user experience across your digital footprint.
- Enable Proactive Monitoring: Gain deep insights into application delivery and network health to identify and resolve issues before they impact users.
- Enhance User Experience: Understand how users experience your applications, whether they are on-premises, in the cloud, or remote.
- Ensure Application Performance: Monitor key metrics for cloud applications, SaaS services, and internal systems to maintain optimal performance.
- Support Compliance Needs: Maintain visibility and control over network performance to meet regulatory and internal policy requirements.
Product Overview
Product Overview
This subscription license enables the deployment of Cisco ThousandEyes Cloud and Enterprise Agents, providing critical network and application performance monitoring capabilities. It unlocks the ability to gain end-to-end visibility into the digital delivery path of your critical applications and services.
IT Managers and IT Professionals in SMB and mid-market organizations utilize these agents to monitor their network infrastructure, cloud services, and user experience. This solution integrates into existing IT environments, offering a unified view of performance from user locations to application servers.
- Cloud Agent Deployment: Monitor performance of cloud-hosted applications and services from strategic internet vantage points.
- Enterprise Agent Deployment: Gain visibility into internal network performance and user experience from within your corporate network.
- Synthetic Monitoring: Simulate user transactions and network paths to proactively detect issues.
- Real User Monitoring Integration: Correlate synthetic data with actual user experience for a complete performance picture.
- Network Path Visualization: Understand the underlying network paths and identify bottlenecks or outages.
This licensing empowers SMB and mid-market teams to achieve enterprise-grade network visibility without the associated overhead.
What This Enables
Enable Proactive Network Performance Monitoring
Enable teams to continuously monitor network paths and application delivery from user locations to cloud services. Streamline troubleshooting by identifying the root cause of performance degradations before they impact end-users.
cloud-first deployments, hybrid cloud environments, distributed workforce, SaaS application dependency
Enhance SaaS Application Experience
Streamline the monitoring of critical SaaS applications, understanding their performance from various internet vantage points. Automate the detection of issues with third-party services that could disrupt business operations.
SaaS application reliance, multi-cloud strategy, remote user access, business process continuity
Optimize Internal Network Performance
Enable IT professionals to gain visibility into the performance of internal networks and user access to internal resources. Automate the identification of bottlenecks or failures within the corporate WAN and LAN.
on-premises infrastructure, branch office connectivity, internal application delivery, network segmentation
Key Features
Cloud Agents
Provides global vantage points to monitor application delivery and network performance from the internet's perspective.
Enterprise Agents
Offers visibility into your internal network and user experience from within your own data centers and branch offices.
Synthetic Transaction Monitoring
Simulates user journeys to proactively detect and diagnose issues before they affect actual users.
Network Path Visualization
Delivers clear, hop-by-hop visibility into network routes, helping to pinpoint the source of latency or packet loss.
Subscription Licensing
Provides predictable costs and access to the latest features and updates for continuous network monitoring.
Industry Applications
Finance & Insurance
Ensures the performance and availability of critical financial applications and trading platforms, meeting strict uptime and compliance requirements.
Healthcare & Life Sciences
Guarantees the reliability of patient care systems and data access, crucial for regulatory compliance and uninterrupted medical services.
Retail & Hospitality
Maintains optimal performance for customer-facing applications, point-of-sale systems, and online ordering platforms to ensure seamless customer experiences.
Manufacturing & Industrial
Monitors the performance of operational technology (OT) and IT systems supporting production lines and supply chain logistics, minimizing downtime risks.
Frequently Asked Questions
What is Cisco ThousandEyes?
Cisco ThousandEyes is a network intelligence platform that provides visibility into the performance and reliability of applications and services across the internet and private networks.
What is the difference between Cloud Agents and Enterprise Agents?
Cloud Agents are deployed on Cisco's global network to monitor performance from external vantage points. Enterprise Agents are deployed within your own network to monitor internal performance and user experience.
How does this licensing work?
This is a subscription-based license sold per agent unit, providing ongoing access to the ThousandEyes platform and its monitoring capabilities.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.