Cisco ThousandEyes Cloud and Enterprise Agents
Enhance your network visibility and performance monitoring with Cisco ThousandEyes Cloud and Enterprise Agents, licensed per unit for flexible deployment.
- Access to: Real-time insights into application delivery and network paths across cloud and enterprise environments.
- Coverage for: Proactive identification of performance issues impacting user experience and business operations.
- Protection against: Blind spots in your network that can lead to unexpected downtime and service degradation.
- Entitlement to: Data-driven decision-making for network optimization and troubleshooting.
Product Overview
Product Overview
Cisco ThousandEyes Cloud and Enterprise Agents provide essential visibility into the performance of your digital services, from user endpoints to cloud applications. This platform licensing enables continuous monitoring of network paths, application delivery, and user experience, helping to identify and resolve issues before they impact your business.
This solution is designed for IT Managers and IT Professionals within SMB and mid-market companies who are responsible for maintaining the performance and availability of critical business applications. It integrates into existing network infrastructure, providing a unified view of performance across diverse environments, including on-premises data centers, cloud services, and SaaS applications.
- Real-time Network Visibility: Monitor network paths and application performance from user locations to cloud services.
- Proactive Issue Detection: Identify and diagnose performance degradations and outages before they affect users.
- Cloud and Enterprise Monitoring: Deploy agents in cloud environments and on-premises for end-to-end visibility.
- Application Performance Insights: Understand how network conditions impact the delivery of critical business applications.
- Data-Driven Optimization: Utilize performance data to make informed decisions about network architecture and service delivery.
Empower your IT team with granular network insights to ensure reliable application performance and a superior user experience for your business.
What This Enables
Enable End-to-End Network Path Visibility
Enable teams to visualize and understand the performance of network paths between users, applications, and cloud services. Streamline troubleshooting by pinpointing the exact location of network bottlenecks or outages.
hybrid cloud deployments, multi-cloud environments, distributed workforce, SaaS application delivery
Proactive Application Performance Monitoring
Streamline the detection of application delivery issues by continuously monitoring key performance indicators. Automate alerts for deviations from baseline performance, ensuring timely intervention.
mission-critical application delivery, remote user experience management, cloud service availability, network performance baselining
Cloud Service Performance Assurance
Enable teams to monitor the performance and availability of critical cloud-based services and applications. Automate the validation of service level agreements (SLAs) with cloud providers.
SaaS adoption strategies, cloud migration projects, public cloud infrastructure, managed cloud services
Key Features
Cloud and Enterprise Agents
Gain comprehensive visibility across your entire IT infrastructure, from user endpoints to cloud services.
Real-time Network Path Monitoring
Understand network performance in real-time to quickly identify and resolve issues impacting user experience.
Application Delivery Monitoring
Ensure critical business applications are delivered reliably and perform optimally for all users.
Proactive Alerting and Diagnostics
Receive timely alerts on performance anomalies and access detailed diagnostics to accelerate troubleshooting.
Subscription-based Licensing
Benefit from flexible, per-unit licensing that scales with your monitoring needs and budget.
Industry Applications
Finance & Insurance
Ensures the availability and performance of critical trading platforms, customer portals, and internal applications, meeting strict uptime and compliance requirements.
Healthcare & Life Sciences
Guarantees the performance of patient portals, telehealth services, and electronic health records (EHR) systems, crucial for patient care and regulatory compliance like HIPAA.
Retail & Hospitality
Maintains the performance of point-of-sale systems, e-commerce platforms, and customer-facing applications to ensure seamless transactions and positive customer experiences.
Manufacturing & Industrial
Monitors the performance of operational technology (OT) and IT systems, including supply chain management and IoT devices, to prevent disruptions in production and logistics.
Frequently Asked Questions
What is Cisco ThousandEyes?
Cisco ThousandEyes is a network intelligence platform that provides visibility into the performance of your digital services. It helps you understand how users experience your applications, regardless of where they are hosted or accessed from.
What do Cloud and Enterprise Agents do?
Cloud agents are deployed in various cloud locations to monitor network paths and application performance from external perspectives. Enterprise agents are deployed within your network to monitor internal performance and user experience from the inside.
How is this licensed?
This product is licensed on a per-unit subscription basis, meaning you pay for each agent deployed. This model offers flexibility and scalability for your monitoring requirements.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.