Cisco ThousandEyes Cloud and Enterprise Agents
Cisco ThousandEyes Cloud and Enterprise Agents provide essential visibility into network performance, enabling proactive issue detection and resolution for your business operations.
- Agent Deployment: Enables deployment of cloud and enterprise agents for comprehensive network path monitoring.
- Performance Insights: Unlocks detailed insights into application delivery and network performance across your entire digital footprint.
- Proactive Monitoring: Facilitates early detection of network degradations and outages before they impact users.
- Compliance Assurance: Supports adherence to service level agreements and regulatory requirements through consistent performance data.
Product Overview
Product Overview
This platform licensing provides access to Cisco ThousandEyes Cloud and Enterprise Agents, a critical component for understanding and optimizing network performance. The subscription enables the deployment and management of agents that continuously monitor network paths, application delivery, and user experience from various vantage points.
IT Managers and IT Professionals in SMB and mid-market companies utilize these agents to gain end-to-end visibility into their digital services. This visibility is crucial for troubleshooting performance issues, ensuring application availability, and validating the performance of cloud-based services and internal networks.
- Network Path Visibility: Gain insight into the complex paths that traffic takes across the internet and private networks.
- Application Performance Monitoring: Understand how applications perform from the end-user perspective, identifying bottlenecks.
- Cloud Service Monitoring: Validate the performance and availability of SaaS applications and cloud infrastructure.
- Enterprise Network Monitoring: Extend visibility into your on-premises and branch office network performance.
- Proactive Alerting: Receive timely notifications of network anomalies and potential service disruptions.
Equip your IT team with the visibility needed to ensure reliable digital service delivery without the overhead of traditional enterprise solutions.
What This Enables
Enable End-to-End Network Path Visibility
Enable teams to visualize and analyze the performance of network paths between users, applications, and cloud services. This allows for rapid identification of latency or packet loss contributing to poor application experience.
cloud-first environments, distributed workforce, SaaS application reliance, hybrid cloud deployments
Streamline Application Performance Troubleshooting
Streamline the process of diagnosing application performance issues by pinpointing whether problems lie within the enterprise network, the internet, or the cloud provider. This reduces Mean Time To Resolution (MTTR).
mission-critical application delivery, multi-vendor network infrastructure, performance-sensitive operations
Automate Cloud Service Performance Validation
Automate the validation of performance for critical cloud-based services like Office 365, Salesforce, or AWS. Ensure these services meet your business's performance expectations and SLAs.
SaaS dependency, remote office connectivity, business continuity planning
Key Features
Cloud Agents
Monitor performance from diverse internet vantage points to understand external service delivery.
Enterprise Agents
Gain visibility into your internal network paths, including branch offices and data centers.
Synthetic Monitoring
Simulate user transactions to proactively test application availability and performance.
Network Path Visualization
See the actual routes traffic takes across the internet and identify points of congestion or failure.
Real-time Alerting
Receive immediate notifications of performance degradations or outages to enable rapid response.
Industry Applications
Finance & Insurance
Ensures the consistent and secure delivery of critical financial applications and services, meeting stringent uptime and performance requirements for trading, banking, and insurance operations.
Healthcare & Life Sciences
Guarantees the availability and performance of patient care systems, electronic health records (EHR), and telehealth platforms, crucial for regulatory compliance and patient outcomes.
Retail & Hospitality
Maintains optimal performance for point-of-sale systems, inventory management, and customer-facing applications, ensuring smooth operations and positive customer experiences across physical and digital channels.
Manufacturing & Industrial
Supports the reliable operation of supply chain management, IoT devices, and production systems by ensuring network connectivity and application performance across distributed facilities.
Frequently Asked Questions
What is the difference between Cloud Agents and Enterprise Agents?
Cloud Agents are deployed in various locations across the internet to monitor external service delivery. Enterprise Agents are deployed within your own network, such as in branch offices or data centers, to monitor internal network paths and application delivery from your perspective.
What kind of performance metrics can I expect?
You can expect detailed metrics including latency, packet loss, jitter, and availability for network paths and application delivery. This provides a comprehensive view of performance from various perspectives.
Is this a perpetual license or a subscription?
This is a subscription-based license, providing continuous access to the ThousandEyes platform and its features for the duration of the subscription term.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.