Cisco ThousandEyes Cloud and Enterprise Agents
Cisco ThousandEyes Cloud and Enterprise Agents provide essential network visibility, enabling proactive performance monitoring and issue resolution across your digital infrastructure.
- Continuous Monitoring: Access real-time insights into network paths and application performance from user locations to cloud services.
- Proactive Issue Detection: Coverage for identifying and diagnosing network degradations and outages before they impact users.
- Performance Optimization: Protection against poor user experience by pinpointing bottlenecks in cloud, web, and internal applications.
- Entitlement to Visibility: Gain the necessary licensing to deploy agents for comprehensive network and service health assessment.
Product Overview
Product Overview
Cisco ThousandEyes Cloud and Enterprise Agents are software licenses that enable continuous, end-to-end visibility into network performance and application delivery. These agents act as vantage points, simulating user experience to detect and diagnose issues across the internet, cloud, and internal networks.
IT Managers and IT Professionals in SMB and mid-market organizations use these agents to monitor the health of critical applications and network services. They integrate into existing IT environments, providing data that supports troubleshooting, capacity planning, and service level agreement (SLA) adherence.
- End-to-End Network Visibility: Monitor performance from user locations to cloud services and applications.
- Proactive Issue Detection: Identify network degradations and outages before they impact end-users.
- Application Performance Monitoring: Understand how applications perform across different network segments.
- Cloud Service Assurance: Verify the performance and availability of SaaS applications and cloud infrastructure.
- Troubleshooting and Root Cause Analysis: Quickly pinpoint the source of network and application performance problems.
Empower your IT team with the visibility needed to ensure reliable application performance and a superior user experience, all without the complexity of enterprise-scale infrastructure.
What This Enables
Enable proactive network performance monitoring
Enable teams to continuously monitor network paths and application delivery from user locations to cloud services. Streamline the identification of performance degradations and potential outages before they impact business operations.
cloud-first environments, distributed workforces, SaaS application dependency, hybrid cloud deployments
Improve application troubleshooting and root cause analysis
Streamline the process of diagnosing application performance issues by providing granular visibility into network segments. Automate the collection of data needed to pinpoint the root cause of problems, reducing Mean Time To Resolution (MTTR).
mission-critical application delivery, complex network architectures, multi-vendor IT environments, performance-sensitive operations
Assure cloud service availability and performance
Enable teams to verify the performance and availability of critical SaaS applications and cloud infrastructure. Automate the testing of service level agreements (SLAs) with cloud providers, ensuring expected service quality.
heavy reliance on SaaS platforms, cloud-based business continuity, digital transformation initiatives, outsourced IT services
Key Features
Cloud and Enterprise Agents
Provides diverse vantage points for comprehensive network and application performance monitoring.
End-to-End Path Visualization
Offers clear visibility into every hop between users and applications, simplifying troubleshooting.
Synthetic Transaction Monitoring
Allows for proactive testing of application availability and performance, simulating user interactions.
Real-time Alerting
Notifies IT teams immediately of performance deviations or outages, enabling rapid response.
Cloud and Internet Performance Data
Delivers insights into the performance of third-party networks and cloud services critical to business operations.
Industry Applications
Finance & Insurance
Ensures the performance and availability of critical trading platforms, customer portals, and internal applications, meeting strict regulatory compliance and uptime requirements.
Healthcare & Life Sciences
Guarantees the reliability of patient care systems, telehealth platforms, and data exchange services, crucial for regulatory adherence and uninterrupted operations.
Retail & Hospitality
Maintains the performance of point-of-sale systems, e-commerce platforms, and customer-facing applications to ensure seamless transactions and positive guest experiences.
Manufacturing & Industrial
Monitors the performance of supply chain management systems, IoT devices, and operational technology networks to prevent disruptions and optimize production efficiency.
Frequently Asked Questions
What is the billing model for Cisco ThousandEyes agents?
This is a subscription-based licensing model, billed on a recurring basis, typically annually or monthly, depending on the contract terms.
What is the difference between Cloud and Enterprise Agents?
Cloud Agents are hosted by Cisco in various global locations to monitor internet and cloud service performance. Enterprise Agents are deployed within a customer's network to monitor internal application and network performance from their specific environment.
How many agents do I need?
The number of agents required depends on your specific monitoring needs, including the number of critical applications, user locations, and network segments you need to observe. Zent Networks can help assess your requirements.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.