Cisco ETISALAT TRUE-UP LIC+SUPPORT
Maintain uninterrupted access to critical Cisco software features and support services with this essential true-up license and support subscription.
- Continuous Software Access: Entitlement to use the latest Cisco software versions and features without interruption.
- Expert Technical Support: Coverage for technical issues, bug fixes, and access to Cisco's support resources.
- License Compliance: Ensures your organization remains compliant with Cisco's licensing agreements.
- Operational Stability: Protection against service disruptions and access to timely updates for system integrity.
Product Overview
Product Overview
This Cisco ETISALAT TRUE-UP LIC+SUPPORT is a subscription-based platform software license and support contract designed to keep your Cisco environment compliant and fully functional. It provides ongoing access to software updates, patches, and essential technical assistance as defined in your Letter of Authorization (LOA).
Ideal for IT Managers and IT Professionals in SMB and mid-market organizations, this offering ensures that your core Cisco infrastructure operates at peak performance. It integrates directly into your existing network stack, providing a critical layer of software assurance and support.
- Platform Software Licensing: Secures your right to use specified Cisco software.
- Subscription Billing: Predictable, recurring costs for ongoing access and support.
- True-Up Coverage: Addresses any licensing discrepancies or needs for additional capacity.
- Technical Support Entitlement: Access to Cisco's expert support for issue resolution.
- Software Updates and Patches: Ensures your systems benefit from the latest security and feature enhancements.
This Cisco subscription ensures your business maintains essential software access and support, preventing costly downtime and operational disruptions.
What This Enables
Continuous Software Feature Access
Enable teams to utilize the latest Cisco software features and functionalities as they are released. Streamline operations by ensuring all users have access to the most advanced tools for network management and performance.
on-premises software deployments, virtualized environments, hybrid cloud infrastructure, network operations centers
Proactive Security and Performance Updates
Automate the process of receiving and applying critical security patches and performance enhancements for your Cisco software. Protect your network against emerging threats and ensure optimal system stability.
business-critical applications, data center operations, remote workforce support, compliance-driven environments
License Compliance Assurance
Ensure your organization remains fully compliant with Cisco's software licensing agreements, avoiding potential audits and penalties. Streamline license management by having a clear, subscription-based entitlement.
regulated industries, multi-site organizations, growing businesses, IT asset management
Key Features
Subscription-based licensing
Provides predictable operational expenses and continuous access to software.
True-up mechanism
Ensures accurate licensing and avoids penalties for under-licensing.
Access to software updates and patches
Keeps your systems secure and performing optimally with the latest enhancements.
Technical support entitlement
Offers expert assistance for rapid issue resolution and minimized downtime.
Defined by Letter of Authorization (LOA)
Clearly outlines the specific software and support coverage for your environment.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust security to meet strict regulatory compliance standards like PCI DSS and SOX, making continuous software support and licensing critical.
Healthcare & Life Sciences
Healthcare providers must maintain HIPAA compliance and ensure uninterrupted access to patient data and systems, necessitating reliable and supported IT infrastructure.
Manufacturing & Industrial
Industrial operations rely on stable network connectivity and operational technology (OT) systems that require consistent software updates and support to prevent costly production downtime.
Government & Public Sector
Government agencies often have stringent security mandates and long-term operational requirements, making adherence to licensing agreements and access to ongoing support essential for public service delivery.
Frequently Asked Questions
What is a Cisco True-Up license?
A True-Up license is used to reconcile any discrepancies between the Cisco software you are actually using and the licenses you have purchased. This subscription ensures you are always properly licensed and compliant.
What does 'LIC+SUPPORT' mean?
This indicates that the subscription includes both the license to use the specified Cisco software and the associated technical support services from Cisco.
How does this subscription model benefit my business?
The subscription model provides predictable costs, continuous access to the latest software versions and security updates, and expert technical support, all of which contribute to operational stability and reduced risk.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.