Cisco UCM Cloud MPLS Connect North America Primary Link
This Cisco Unified Communications Manager Cloud MPLS Connect service provides a primary, dedicated MPLS link for your North American operations, ensuring reliable voice and collaboration.
- Primary Link Assurance: Guarantees a dedicated, high-availability MPLS connection for critical voice and collaboration traffic.
- North American Coverage: Ensures consistent performance and connectivity across your business locations within North America.
- Unified Communications Enablement: Supports the full functionality of Cisco UCM Cloud, including voice, video, and messaging services.
- Subscription-Based Licensing: Offers predictable operational expenses with a flexible subscription term for ongoing service access.
Product Overview
Product Overview
Cisco UCM Cloud MPLS Connect is a platform licensing subscription that provides a dedicated primary MPLS network link for your Cisco Unified Communications Manager Cloud environment in North America. This service ensures a stable and high-performance connection for all your voice, video, and collaboration traffic.
This solution is designed for mid-market and enterprise organizations that rely on Cisco's Unified Communications platform for their internal and external communications. It integrates directly into your existing IT infrastructure, providing a critical network pathway that supports business continuity and operational efficiency.
- Dedicated Network Path: Establishes a private MPLS connection, isolating your UC traffic from public internet congestion.
- Enhanced Voice Quality: Guarantees Quality of Service (QoS) for voice and video, reducing latency and jitter for clear communication.
- High Availability: Provides a primary link designed for continuous operation, minimizing downtime risk for essential communication services.
- Scalable Capacity: Supports the bandwidth requirements of growing organizations and increasing collaboration demands.
- Simplified Management: Integrates with Cisco UCM Cloud for streamlined network and communication service management.
Ensure your business communications are always on with a dedicated, high-performance MPLS connection designed for Cisco UCM Cloud.
What This Enables
Enable High-Quality Voice and Video Conferencing
Enable teams to conduct crystal-clear voice calls and video conferences without interruption or degradation. Streamline collaboration by ensuring consistent bandwidth and low latency for all real-time communication applications.
cloud-based UC, hybrid work environments, distributed teams, real-time communication needs
Support Critical Business Operations Continuity
Streamline operations by guaranteeing the availability of essential communication services, preventing costly downtime. Automate network resilience by providing a dedicated, high-performance path for Cisco UCM Cloud traffic.
business-critical applications, 24/7 operations, high-availability requirements, network dependency
Ensure Regulatory Compliance for Communications
Enable compliance with industry regulations that mandate secure and reliable communication channels. Support audit requirements by maintaining a documented, dedicated network connection for sensitive voice data.
regulated industries, data privacy mandates, secure communication protocols, compliance reporting
Key Features
Dedicated MPLS Network Link
Provides a private, high-performance connection for your Cisco UCM Cloud traffic, isolating it from public internet congestion and ensuring consistent quality.
North America Coverage
Ensures reliable and consistent connectivity for your Cisco UCM Cloud services across all your business locations within the North American region.
Subscription-Based Licensing
Offers predictable operational expenses and flexible terms, allowing you to scale your communication infrastructure without large upfront capital investments.
Optimized for Cisco UCM Cloud
Designed to integrate seamlessly with Cisco Unified Communications Manager Cloud, guaranteeing compatibility and optimal performance for your voice and collaboration suite.
Guaranteed Quality of Service (QoS)
Ensures that voice and video traffic receive priority, reducing latency and jitter for clear, uninterrupted communication essential for business productivity.
Industry Applications
Finance & Insurance
Financial institutions require highly reliable and secure communication channels for trading, client interactions, and regulatory compliance, making dedicated MPLS connections essential for their UC platforms.
Healthcare & Life Sciences
Healthcare providers depend on uninterrupted communication for patient care coordination, telehealth services, and critical consultations, where any downtime can have serious consequences.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client data and require secure, high-quality communication for client meetings, case management, and confidential discussions.
Manufacturing & Industrial
Industrial operations often have distributed sites and rely on consistent communication for operational efficiency, remote management, and coordination across various facilities.
Frequently Asked Questions
What is Cisco UCM Cloud MPLS Connect?
It is a subscription service providing a dedicated primary MPLS network link for Cisco Unified Communications Manager Cloud in North America. This ensures reliable and high-quality voice and collaboration services.
Who is this service intended for?
This service is for mid-market and enterprise businesses that use Cisco UCM Cloud and require a stable, high-performance network connection for their communication systems.
What is the benefit of using MPLS over a standard internet connection?
MPLS offers a private, dedicated network path with guaranteed Quality of Service (QoS), leading to more reliable performance, lower latency, and reduced jitter compared to standard internet connections for critical voice and video traffic.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.