Cisco Unified Capture Plus Platform Licensing
Cisco Unified Capture Plus platform licensing provides essential capabilities for capturing and managing critical communications, ensuring compliance and operational continuity for your business.
- License Term: Subscription-based access to advanced communication capture features.
- Billing Model: Recurring subscription ensures continuous access and updates.
- Platform Applicability: Designed for Cisco collaboration platforms, enhancing existing infrastructure.
- Key Value: Facilitates regulatory compliance and provides vital data for operational insights.
Product Overview
Product Overview
Cisco Unified Capture Plus is a platform software license that unlocks advanced capabilities for capturing, storing, and retrieving voice and video communications. This subscription-based license ensures your organization has the tools necessary to meet stringent regulatory requirements and gain valuable insights from your communication data.
This licensing is ideal for businesses that rely on Cisco collaboration tools and need to maintain auditable records of their communications. It supports IT Managers and IT Professionals in ensuring compliance, improving operational efficiency, and safeguarding critical business information within their existing IT environment.
- Enhanced Capture: Enables the recording of voice and video interactions across Cisco collaboration endpoints.
- Compliance Assurance: Helps meet regulatory mandates for communication record-keeping.
- Data Accessibility: Provides easy access to historical communication data for audits or analysis.
- Subscription Flexibility: Offers a scalable, subscription-based model for predictable costs.
- Platform Integration: Seamlessly integrates with Cisco Unified Communications Manager and other collaboration solutions.
This Cisco licensing provides essential compliance and data management tools, offering enterprise-grade communication capture without the overhead for SMB and mid-market teams.
What This Enables
Enable Regulatory Compliance Recording
Enable teams to capture and retain voice and video communications to meet industry-specific regulatory mandates. Ensure auditable records are maintained for financial, legal, or healthcare compliance requirements.
regulated environments, audit trails, data retention policies, communication archiving
Streamline Communication Data Management
Streamline the process of accessing and managing historical communication data for internal investigations or quality assurance reviews. Automate the retrieval of specific calls or meetings for faster resolution of inquiries.
data retrieval, quality assurance, internal investigations, operational analytics
Automate Communication Archiving
Automate the archiving of all critical business communications, ensuring no data is lost due to manual processes or storage limitations. Provide IT professionals with a reliable system for long-term data preservation.
data preservation, IT infrastructure management, automated workflows, secure storage
Key Features
Subscription-based licensing
Provides predictable operational expenses and continuous access to the latest features and support.
Voice and video capture
Ensures comprehensive recording of all critical interactions for compliance and analysis.
Integration with Cisco UC
Leverages existing Cisco infrastructure for a unified and efficient communication management solution.
Data retrieval capabilities
Allows quick and easy access to historical communications for audits, disputes, or reviews.
Compliance support
Helps organizations meet stringent regulatory requirements for record-keeping and data retention.
Industry Applications
Finance & Insurance
Financial institutions are subject to strict regulations like FINRA and MiFID II, requiring detailed records of all client communications for compliance and audit purposes.
Healthcare & Life Sciences
Healthcare providers must comply with HIPAA regulations, which mandate the secure handling and retention of patient-related communications to protect sensitive health information.
Legal & Professional Services
Law firms and other professional services organizations require secure and auditable records of client consultations and agreements to maintain professional standards and manage liability.
Government & Public Sector
Government agencies often have public record retention laws and require secure methods for archiving communications to ensure transparency and accountability.
Frequently Asked Questions
What is Cisco Unified Capture Plus?
Cisco Unified Capture Plus is a platform licensing solution that enables the capture, storage, and retrieval of voice and video communications within Cisco collaboration environments. It is offered as a subscription.
What type of communications can be captured?
This license typically supports the capture of voice calls and video sessions conducted through compatible Cisco collaboration platforms and endpoints.
How does the subscription model work?
The subscription model provides ongoing access to the software's capabilities for a defined term, billed on a recurring basis. This ensures you always have access to the licensed features and necessary updates.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.