
Cisco Unified Communications Manager Basic License
Cisco Unified Communications Manager Basic provides essential voice and collaboration features for your business, ensuring reliable communication for up to 25 users.
- License Term: Annual subscription ensures access to core communication functionalities.
- Feature Access: Unlocks essential voice calling, voicemail, and basic messaging capabilities.
- Compliance: Maintains software licensing compliance with Cisco's official entitlement.
- Operational Continuity: Guarantees access to necessary communication tools for daily business functions.
Product Overview
Product Overview
This is a Cisco Unified Communications Manager Basic subscription license, providing core voice and collaboration features for small to medium-sized businesses. It enables essential calling, voicemail, and messaging functionalities, ensuring your team stays connected.
Designed for organizations that require reliable internal and external communication, this license is ideal for IT Managers and Business Owners seeking to equip their staff with fundamental collaboration tools without the complexity of enterprise-grade systems.
- Core Voice Functionality: Enables standard calling features, call transfer, and hold.
- Voicemail Access: Provides users with essential voicemail capabilities.
- Basic Messaging: Supports fundamental instant messaging features for internal communication.
- User Capacity: Licensed for up to 25 users, suitable for smaller teams.
- Subscription Billing: Annual subscription model for predictable budgeting and continuous access.
Equip your SMB or mid-market team with the fundamental communication tools needed for daily operations and collaboration.
What This Enables
Enable Basic Business Voice and Messaging
Enable teams to conduct essential daily business communications through reliable voice calling and basic messaging features. Streamline internal and external interactions with a foundational collaboration platform.
on-premises phone system, internal communication needs, user-based licensing, standard office environments
Maintain Software Licensing Compliance
Ensure your organization remains compliant with Cisco's software licensing requirements for communication tools. Avoid potential penalties or service disruptions by maintaining an active and valid subscription.
managed IT infrastructure, software asset management, regulatory adherence, operational stability
Support Small to Mid-Sized Teams
Provide essential communication capabilities to smaller teams of up to 25 users. This license offers a cost-effective solution for organizations needing core unified communications features without enterprise-level complexity.
growing businesses, departmental deployments, branch office communications, cost-conscious IT budgets
Key Features
Core Voice Calling
Enables standard phone call functionality, including call transfer, hold, and basic call management for everyday business needs.
Voicemail Access
Provides users with essential voicemail capabilities to ensure messages are captured and can be retrieved efficiently.
Basic Instant Messaging
Supports simple text-based communication between users, facilitating quick internal queries and coordination.
Up to 25 User Licenses
Scales to support the communication needs of small to medium-sized teams, offering a focused solution.
Annual Subscription
Offers predictable budgeting and continuous access to the communication platform's features and updates.
Industry Applications
Finance & Insurance
Reliable and compliant communication is critical for financial institutions to manage client interactions and adhere to strict regulatory requirements for call recording and data security.
Legal & Professional Services
Law firms and professional services require secure and dependable communication channels for client consultations, case management, and maintaining confidentiality.
Healthcare & Life Sciences
Healthcare providers need consistent and accessible communication tools for patient care coordination and administrative tasks, often with specific data privacy considerations.
Manufacturing & Industrial
Operational efficiency relies on clear communication between departments, production floors, and management for scheduling, issue resolution, and safety protocols.
Frequently Asked Questions
What is Cisco Unified Communications Manager Basic?
It is a software license subscription from Cisco that provides essential voice calling, voicemail, and basic messaging features for up to 25 users on the Cisco Unified Communications Manager platform.
What is the license term?
This is an annual subscription license, meaning it is valid for one year and requires renewal to maintain access to the features and support.
What hardware does this license apply to?
This is a software license for the Cisco Unified Communications Manager platform. It enables features on the server infrastructure running the CUCM software, not tied to specific end-user hardware like phones.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.