Cisco Veeam ONE 24/7 Maintenance Uplift 1-Year
This one-year Cisco Veeam ONE 24/7 Maintenance Uplift provides enhanced support to ensure continuous monitoring and rapid response for your critical virtual and backup infrastructures.
- 24/7 Technical Support: Access round-the-clock expert assistance for immediate issue resolution.
- Rapid Response: Coverage for expedited support to minimize downtime and maintain operational continuity.
- Software Updates: Protection against performance degradation with access to the latest software patches and updates.
- Proactive Monitoring Assistance: Entitlement to guidance and support for optimizing your Veeam ONE monitoring environment.
Product Overview
Product Overview
The Cisco Veeam ONE 24/7 Maintenance Uplift is a one-year service contract designed to provide enhanced support for your Veeam ONE monitoring solution. It ensures that your critical virtual and backup infrastructures receive continuous oversight and rapid technical assistance when needed.
This uplift is ideal for IT Managers and IT Professionals in SMB and mid-market companies who rely on Veeam ONE for visibility and control over their virtual environments and data protection strategies. It integrates with your existing IT infrastructure to provide an added layer of operational assurance.
- Enhanced Support: Provides priority access to technical expertise for faster issue resolution.
- Continuous Uptime: Minimizes business disruption by ensuring your monitoring systems are always operational.
- Performance Optimization: Access to updates and patches to keep your Veeam ONE solution running efficiently.
- Risk Mitigation: Reduces the impact of potential system failures or performance issues.
- Peace of Mind: Offers assurance that critical IT operations are continuously monitored and supported.
This maintenance uplift is the right choice for SMB and mid-market teams seeking to maximize the reliability and support for their essential Veeam ONE monitoring platform.
What This Enables
Access to 24/7 Expert Technical Assistance
Access to round-the-clock expert technical support for immediate troubleshooting and issue resolution. This ensures that any critical problems with your Veeam ONE monitoring are addressed promptly, minimizing potential business impact.
organizations with critical uptime requirements, businesses with limited IT staff, companies running 24/7 operations, environments with complex virtual infrastructures
Coverage for Rapid Response and Escalation
Coverage for expedited support and escalation procedures when critical incidents occur. This benefit ensures that your issues are prioritized and resolved quickly, reducing the risk of prolonged downtime for your virtual and backup systems.
businesses with strict RTO/RPO objectives, companies managing sensitive data, environments requiring high availability, operations with regulatory compliance needs
Protection Against System Performance Degradation
Protection against performance degradation through access to timely software updates, patches, and hotfixes. This ensures your Veeam ONE solution remains optimized and secure, preventing issues that could impact monitoring accuracy or efficiency.
organizations seeking to maintain optimal system performance, businesses with evolving IT needs, environments undergoing regular updates, companies focused on proactive IT management
Key Features
24/7 Technical Support
Provides immediate access to expert assistance, reducing resolution time for critical issues.
Priority Escalation
Ensures critical problems are handled with urgency, minimizing potential business disruption.
Software Updates and Patches
Keeps your Veeam ONE solution up-to-date, enhancing performance, security, and stability.
Proactive Issue Identification
Helps your team stay ahead of potential problems, preventing downtime and data loss.
One-Year Uptime Assurance
Offers peace of mind by guaranteeing a year of enhanced support for your monitoring infrastructure.
Industry Applications
Finance & Insurance
This sector requires high availability and robust data protection to meet strict regulatory compliance and minimize financial risk from downtime.
Healthcare & Life Sciences
Critical patient data and operational continuity are paramount, necessitating reliable monitoring and rapid support to ensure uninterrupted healthcare services.
Manufacturing & Industrial
Production environments depend on consistent uptime and data integrity, making continuous monitoring and swift issue resolution essential for operational efficiency.
Legal & Professional Services
Confidential client data and billable hours necessitate high system availability and security, requiring dependable monitoring and support to prevent service disruptions.
Frequently Asked Questions
What is the primary benefit of this maintenance uplift?
The primary benefit is enhanced support for your Veeam ONE monitoring solution, ensuring continuous operation and rapid response to critical issues. This minimizes downtime and protects your virtual and backup infrastructures.
Who is this service intended for?
This service is for IT Managers and IT Professionals in SMB and mid-market companies who use Veeam ONE to monitor their own IT environments. It is not for resellers or other service providers.
Does this uplift include new software licenses?
No, this is a maintenance and support uplift for your existing Veeam ONE license. It provides enhanced services and access to updates, but does not include new software licenses.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.