Cisco Webex Calling Dedicated Instance Enhanced Survivability
Cisco Enhanced Survivability for Webex Calling Dedicated Instance ensures uninterrupted voice and collaboration services by providing local call processing capabilities during network outages.
- Continuous Operation: Access to local call processing ensures business continuity even if the primary data center connection is lost.
- Resilience: Protects against network disruptions, maintaining essential communication channels for your staff.
- Feature Access: Unlocks advanced survivability features designed for dedicated Webex Calling deployments.
- Compliance Assurance: Helps meet regulatory or internal requirements for communication system uptime and availability.
Product Overview
Product Overview
This Cisco subscription license provides Enhanced Survivability for your Webex Calling Dedicated Instance deployment. It ensures that your organization's voice and collaboration services remain operational during network connectivity issues or data center outages by enabling local call processing.
Designed for businesses that rely on Webex Calling for their daily operations, this license is ideal for IT Managers and IT Professionals seeking to guarantee communication uptime and mitigate the risks associated with network disruptions.
- Guaranteed Uptime: Maintains essential calling functions during WAN or data center outages.
- Local Call Processing: Enables survivability appliances to handle calls locally when cloud connectivity is unavailable.
- Dedicated Instance Support: Specifically designed for Cisco's Webex Calling Dedicated Instance architecture.
- Subscription Billing: Provides flexible, ongoing access to critical survivability features.
- Simplified Management: Integrates with your existing Webex Calling Dedicated Instance for streamlined administration.
Ensure your critical business communications remain active during network disruptions with this essential Cisco survivability license.
What This Enables
Enable Continuous Voice Operations During Outages
Enable teams to maintain critical voice call functionality even when the primary connection to the Webex Calling cloud is lost. Streamline business operations by ensuring that essential communication channels remain active for staff during network disruptions.
on-premises PBX integration, hybrid cloud voice deployments, distributed office networks, business continuity planning
Ensure Business Continuity for Critical Functions
Automate the failover to local call processing, ensuring that critical business functions relying on voice communication are not interrupted. Protect against revenue loss and operational paralysis caused by communication downtime.
customer support centers, sales operations, executive communications, emergency response coordination
Meet Uptime and Availability Requirements
Streamline compliance with internal or regulatory uptime mandates by guaranteeing a baseline level of voice service availability. Provide IT professionals with the tools to ensure consistent communication system performance.
regulated industries, service level agreement adherence, high-availability infrastructure, risk mitigation strategies
Key Features
Local Call Processing
Ensures that voice calls can be made and received from local survivability appliances when the connection to the cloud is unavailable, maintaining essential communication.
Subscription Licensing
Provides ongoing access to the latest survivability features and updates on a predictable billing cycle, aligning costs with operational needs.
Webex Calling Dedicated Instance Integration
Designed to work seamlessly with your existing dedicated Webex Calling deployment, simplifying integration and management.
Enhanced Resilience
Significantly reduces the risk of communication downtime, protecting business productivity and customer interactions.
Compliance Support
Helps organizations meet internal or external requirements for communication system availability and business continuity.
Industry Applications
Finance & Insurance
Ensures continuous communication for critical trading, customer service, and operational functions, vital for meeting strict uptime and regulatory requirements in financial services.
Healthcare & Life Sciences
Guarantees that patient care communication, emergency calls, and critical operational coordination remain active, essential for meeting HIPAA compliance and patient safety standards.
Legal & Professional Services
Maintains essential client communication and case management coordination, crucial for meeting client service level agreements and operational continuity needs.
Manufacturing & Industrial
Ensures uninterrupted communication for production floor coordination, logistics, and operational management, vital for maintaining output and safety protocols.
Frequently Asked Questions
What is Enhanced Survivability for Webex Calling Dedicated Instance?
It is a Cisco software subscription that enables local call processing capabilities for your Webex Calling Dedicated Instance. This ensures voice services remain operational during network outages or data center disruptions.
What happens to my calls if the internet connection goes down?
With Enhanced Survivability, your local survivability appliance will take over, allowing users to continue making and receiving calls within their local site or to other survivable sites.
Does this license require specific hardware?
Yes, Enhanced Survivability typically requires dedicated survivability hardware deployed on-premises. The specific hardware requirements will be detailed in the Cisco documentation for your Dedicated Instance deployment.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.