Cisco Webex Calling WebRTC Gateway Licensing
The Cisco BW WebRTC Gateway license provides essential platform software for enabling secure and compliant real-time communication capabilities within your business operations.
- Platform Software: Unlocks the core functionality of the Cisco WebRTC Gateway for integrated communication services.
- Subscription Billing: Provides predictable operational expenses with a recurring subscription model for continuous access.
- Compliance Enablement: Supports regulatory requirements and internal policies for secure communication handling.
- Feature Access: Grants entitlement to advanced WebRTC features for enhanced collaboration and user experience.
Product Overview
Product Overview
This is a platform software license subscription for the Cisco BW WebRTC Gateway. It enables businesses to integrate real-time communication features, such as voice and video, directly into their applications and workflows, ensuring compliance and enhanced user experience.
Ideal for IT Managers and IT Professionals in SMB and mid-market companies, this license fits into environments requiring secure, scalable, and integrated communication solutions, supporting both internal operations and external customer interactions.
- WebRTC Integration: Embeds real-time communication capabilities into web and mobile applications.
- Scalable Capacity: Supports a defined number of concurrent users or sessions as per license tier.
- Security Features: Includes encryption and authentication to protect communication data.
- Compliance Support: Aids in meeting regulatory requirements for data handling and communication logging.
- Subscription Model: Offers flexible, recurring access to software updates and support.
This Cisco WebRTC Gateway license is the right choice for SMB and mid-market teams seeking to modernize their communication infrastructure with secure, integrated real-time capabilities.
What This Enables
Enable Real-Time Collaboration Features
Enable teams to embed voice and video calling directly into internal or external-facing web applications. Streamline communication workflows by allowing users to initiate calls without leaving their current application context.
web application integration, internal collaboration tools, customer support portals, remote workforce enablement
Support Secure Communication Compliance
Automate the enforcement of communication policies and security protocols across all integrated real-time interactions. Ensure adherence to regulatory requirements for data privacy and call logging through the gateway's capabilities.
regulated industry operations, data privacy compliance, secure internal messaging, audit trail requirements
Integrate Communications into Business Processes
Streamline customer service operations by integrating click-to-call or in-app video support directly into CRM or helpdesk platforms. Enhance operational efficiency by reducing the need for separate communication tools.
customer relationship management, IT service management, operational workflow automation, business process integration
Key Features
WebRTC Gateway Functionality
Enables real-time voice and video communication directly within web browsers and mobile applications.
Subscription Licensing
Provides ongoing access to software features, updates, and support through a predictable billing model.
Security and Encryption
Protects sensitive communication data through industry-standard encryption protocols.
Integration Capabilities
Allows embedding communication features into existing business applications and workflows.
Compliance Support
Helps organizations meet regulatory requirements for secure and auditable communication.
Industry Applications
Finance & Insurance
Financial institutions require secure, compliant communication channels for client interactions and internal operations, often needing auditable records and strong data protection.
Healthcare & Life Sciences
Healthcare providers need reliable and secure communication for patient consultations, telehealth, and internal coordination, often subject to strict privacy regulations like HIPAA.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client information and require secure, confidential communication methods with robust audit trails.
Retail & Hospitality
These sectors can benefit from integrated communication for customer service, internal team coordination, and managing distributed operations, enhancing both employee and customer experiences.
Frequently Asked Questions
What is a WebRTC Gateway?
A WebRTC Gateway acts as a bridge, enabling real-time communication sessions (voice, video, data) between traditional telephony systems or other communication platforms and web browsers or applications using WebRTC technology.
What does this license enable?
This platform software license enables the core functionality of the Cisco BW WebRTC Gateway, allowing you to integrate and manage real-time communication features within your business applications and infrastructure.
Is this a perpetual or subscription license?
This is a subscription-based license, providing ongoing access to the software and its features for the duration of the subscription term.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.