Constellation GovCloud Veeam Data Platform Production Maintenance
Secure extended production maintenance for your Veeam Data Platform with Constellation GovCloud, ensuring 24/7 support for an additional two years.
- Extended Coverage: Access to 24/7 production maintenance for an additional two years, safeguarding your Veeam Data Platform.
- Production Uptime: Coverage for critical incidents and technical support, minimizing downtime and operational disruptions.
- Proactive Support: Protection against potential issues with timely updates and expert assistance from Veeam.
- Entitlement to Updates: Assurance of receiving necessary patches and software updates to maintain optimal performance and security.
Product Overview
Product Overview
This offering provides two additional years of prepaid 24/7 production maintenance for Veeam Data Platform, ensuring continuous support and access to critical updates. It guarantees that your data protection infrastructure remains operational and secure with expert assistance readily available.
Designed for businesses that rely on Veeam for their data backup and recovery needs, this maintenance extension is ideal for IT Managers and IT Professionals in SMB and mid-market organizations. It integrates directly with your existing Veeam deployment, providing a crucial layer of operational continuity and risk mitigation.
- 24/7 Production Support: Immediate access to technical experts for critical issues, anytime.
- Extended Uptime Assurance: Minimizes business disruption by ensuring your Veeam Data Platform is always supported.
- Software Updates & Patches: Guarantees access to the latest versions and security fixes for optimal performance.
- Incident Resolution: Expedited support for troubleshooting and resolving production environment problems.
- Predictable Maintenance Costs: Prepaid for two additional years, simplifying budgeting and financial planning.
This extended maintenance plan offers SMB and mid-market teams peace of mind, ensuring their vital data protection systems receive expert support.
What This Enables
Continuous Production Support
Access to 24/7 technical support for critical incidents impacting your Veeam Data Platform. Coverage for immediate troubleshooting and resolution to minimize operational disruptions.
On-premises deployments, Hybrid cloud environments, Business continuity planning, Data protection strategy
Software Update Entitlement
Entitlement to receive all necessary patches, hotfixes, and software updates released during the maintenance period. Protection against security vulnerabilities and performance degradation through timely updates.
Virtualization infrastructure, Cloud-native backup, Data recovery operations, IT infrastructure management
Extended Operational Assurance
Coverage for continued access to Veeam's production support services, extending the life and reliability of your data protection investment. Protection against unexpected system failures with guaranteed expert assistance.
Server room environments, Data center operations, Business-critical applications, IT service delivery
Key Features
24/7 Production Maintenance
Ensures immediate access to expert support for critical issues, minimizing business downtime.
Two Additional Years Prepaid
Provides predictable budgeting and long-term assurance for your data protection infrastructure.
Veeam Data Platform Support
Guarantees that your specific Veeam environment receives specialized and timely technical assistance.
Access to Software Updates
Keeps your data protection solution secure and performing optimally with the latest patches and fixes.
Constellation GovCloud Offering
Delivers a reliable maintenance solution tailored for production environments.
Industry Applications
Finance & Insurance
Financial institutions require robust data protection and high availability to meet strict regulatory compliance and ensure continuous operations for critical transactions.
Healthcare & Life Sciences
Healthcare providers must maintain constant access to patient data and adhere to HIPAA regulations, making reliable data backup and disaster recovery essential.
Government & Public Sector
Government agencies handle sensitive data and are subject to stringent uptime requirements and data retention policies, necessitating dependable IT infrastructure support.
Manufacturing & Industrial
Manufacturers rely on uninterrupted operations and data integrity for production scheduling, supply chain management, and quality control, making data protection critical.
Frequently Asked Questions
What is covered by this production maintenance?
This covers 24/7 technical support for critical incidents and access to software updates and patches for your Veeam Data Platform during the two-year extension period.
Who is this maintenance extension for?
This is for businesses, particularly SMB and mid-market companies, that are currently using Veeam Data Platform and require continuous, expert support for their production environment.
What is the duration of this maintenance extension?
This offering provides maintenance for two additional years, prepaid upfront, starting from the expiration of your current maintenance contract.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.