Exchange 2013 and Skype for Business to 2019 Upgrade Service
Zent Networks provides expert upgrade services for Exchange 2013 and Skype for Business to their 2019 versions, ensuring enhanced stability and access to modern features for your organization.
- Expert Guidance: Access to certified professionals experienced in complex Microsoft environment upgrades.
- Modern Features: Coverage for migration to Exchange 2019 and Skype for Business 2019, unlocking new functionalities.
- Stability Assurance: Protection against data loss and service disruption during the critical upgrade process.
- Entitlement to Enhanced Performance: Ensure your communication and collaboration platforms operate at peak efficiency post-upgrade.
Product Overview
Product Overview
This service provides expert assistance for upgrading your existing Exchange 2013 and Skype for Business environments to the latest 2019 versions. It ensures a smooth transition, minimizing downtime and maximizing the benefits of modern Microsoft collaboration and messaging platforms.
This service is designed for businesses that rely on Microsoft Exchange and Skype for Business for their daily operations. It is ideal for IT Managers or Business Owners looking to modernize their communication infrastructure without the overhead of extensive in-house expertise or lengthy internal project cycles.
- Version Upgrade: Facilitates migration from Exchange 2013 to Exchange 2019 and Skype for Business 2013/2015/2019 to Skype for Business 2019.
- Feature Modernization: Enables access to the latest features and security enhancements available in the 2019 versions.
- Stability Improvement: Addresses potential issues with older versions, leading to a more reliable user experience.
- Reduced Downtime: Expert planning and execution to minimize service interruptions during the upgrade.
- Enhanced Security: Implementation of the latest security protocols and best practices inherent in the 2019 platforms.
This upgrade service is the right choice for SMB and mid-market teams seeking to modernize their critical communication and collaboration tools with minimal disruption.
What's Covered
Organizations upgrading legacy Microsoft communication platforms
Businesses migrating from older, unsupported versions of Exchange and Skype for Business to the modern 2019 platforms. This ensures continued support, enhanced security, and access to new collaboration features.
on-premises servers, hybrid cloud environments, business-critical applications, internal communication systems
Teams managing end-of-life software risks
Organizations facing the end-of-support for their current Exchange 2013 and Skype for Business deployments. This service mitigates risks associated with unsupported software, such as security vulnerabilities and lack of vendor patches.
risk-averse operations, compliance-driven environments, IT infrastructure management, business continuity planning
Businesses seeking to improve collaboration and productivity
Companies looking to unlock the advanced features and improved user experience offered by Exchange 2019 and Skype for Business 2019. This upgrade enhances team collaboration and overall productivity.
remote workforce enablement, team productivity tools, modern workplace initiatives, digital transformation projects
IT departments needing specialized upgrade expertise
IT teams that require specialized knowledge and experience for complex Microsoft environment upgrades. This service provides access to certified professionals to ensure a successful and efficient migration.
limited IT staff, complex IT environments, project-based IT needs, infrastructure modernization projects
Key Features
Expert Project Planning
Ensures a structured and efficient upgrade process, minimizing disruption to daily operations.
Data Migration Assistance
Facilitates the secure transfer of mailboxes and communication data to the new platform.
Configuration of 2019 Features
Enables immediate use of new functionalities like enhanced calendaring, improved search, and modern communication tools.
Post-Upgrade Validation
Confirms that all systems are functioning correctly and users can access services as expected.
Security Hardening
Implements best practices for the 2019 versions to protect sensitive business data.
Industry Applications
Finance & Insurance
Financial institutions require highly stable and secure communication platforms to handle sensitive client data and transactions, making upgrades to supported versions critical for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare organizations must maintain HIPAA compliance and ensure the availability of communication systems for patient care coordination, necessitating upgrades to secure and supported platforms.
Legal & Professional Services
Law firms and professional service providers rely on secure and efficient communication for client confidentiality and case management, making upgrades to modern platforms essential for productivity and data protection.
Manufacturing & Industrial
These organizations often have complex IT infrastructures where reliable internal communication is vital for operations and coordination, making the upgrade to stable and feature-rich platforms a priority.
Frequently Asked Questions
What is the typical duration of this upgrade service?
The duration varies based on the complexity of your current environment and the size of your user base. A detailed timeline will be provided in the Statement of Work.
Will my data be safe during the upgrade?
Yes, data integrity and security are paramount. Our process includes robust backup and validation steps to ensure your data is protected throughout the migration.
What happens after the upgrade is complete?
Post-upgrade validation ensures everything is working correctly. We also offer ongoing support options to help you manage and optimize your new environment.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.