Extreme Networks EW TAC & OS Subscription
This Extreme Networks EW TAC & OS subscription provides essential support and operating system access for your network infrastructure, ensuring continuous operation and compliance.
- Continuous Support: Access to technical assistance for troubleshooting and issue resolution.
- OS Updates: Entitlement to the latest operating system versions and security patches.
- Compliance Assurance: Maintain adherence to regulatory requirements and vendor best practices.
- Operational Stability: Protection against unforeseen issues that could lead to network downtime.
Product Overview
Product Overview
This is a platform software license and subscription for Extreme Networks hardware, specifically the EW TAC & OS for the AH-AP-122-AC model. It grants access to technical support and operating system updates, crucial for maintaining network health and security.
IT Managers and IT Professionals in SMB and mid-market organizations utilize this subscription to ensure their Extreme Networks access points remain operational, secure, and up-to-date. It fits within their existing network infrastructure, providing a critical layer of ongoing support and software maintenance.
- Technical Support: Direct access to Extreme Networks's expert support team for issue resolution.
- Operating System Access: Entitlement to download and install the latest OS versions and patches.
- Security Updates: Ensures your network devices are protected against emerging cyber threats.
- Hardware Compatibility: Specifically licensed for the AH-AP-122-AC model access points.
- Subscription Billing: Predictable, recurring costs for ongoing service and software access.
This subscription is the ideal solution for SMB and mid-market businesses seeking reliable support and up-to-date software for their Extreme Networks access points.
What This Enables
Access to Expert Technical Support
Access to Extreme Networks's certified engineers for troubleshooting and issue resolution. This ensures that any network disruptions are addressed promptly, minimizing business impact.
Organizations with critical wireless network dependencies, Businesses requiring rapid issue resolution, Teams managing network uptime SLAs
Continuous Operating System Updates
Entitlement to download and install the latest operating system versions and security patches for your AH-AP-122-AC access points. This keeps your network secure and performing optimally.
Businesses prioritizing network security, Organizations managing evolving threat landscapes, Teams needing to maintain peak performance
Compliance and Regulatory Adherence
Protection against non-compliance by ensuring your network devices are running supported and up-to-date software. This helps meet industry standards and internal security policies.
Regulated industries requiring audit trails, Companies with strict security policies, Businesses needing to demonstrate due diligence
Key Features
Technical Assistance Center (TAC) Access
Receive expert guidance and rapid resolution for network issues, reducing downtime and operational disruptions.
Operating System (OS) Updates
Stay current with the latest software features, performance enhancements, and critical security patches for your access points.
Subscription-based Licensing
Enjoy predictable budgeting with recurring subscription billing for continuous access to support and software.
Model Specific Support (AH-AP-122-AC)
Ensure tailored support and software compatibility for your specific Extreme Networks access point hardware.
Security Patching
Proactively defend your network against emerging cyber threats with timely security updates.
Industry Applications
Retail & Hospitality
Reliable guest Wi-Fi and point-of-sale network performance are critical for customer experience and operations, requiring continuous support and up-to-date security.
Healthcare & Life Sciences
Secure and stable wireless connectivity is essential for patient care systems and data access, demanding robust support and adherence to strict security protocols.
Education & Research
Educational institutions require consistent network access for students and staff, necessitating ongoing support to manage large user bases and diverse applications.
Finance & Insurance
Financial services firms depend on secure, uninterrupted network operations for transactions and client data, making continuous support and timely security updates paramount.
Frequently Asked Questions
What is the term of this subscription?
The subscription term is typically one year, with options for renewal. Specific durations are confirmed at the time of purchase.
What happens if my hardware fails?
This subscription primarily covers software and technical support. Hardware failure support is typically covered under a separate hardware warranty or service contract, though TAC can assist in diagnosis.
Can I purchase this for multiple access points?
Yes, this license can be purchased for multiple AH-AP-122-AC access points. Each access point requiring support and OS updates will need its own subscription.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.