Extreme Networks EW TAC & OS Subscription
Ensure continuous operation and access to critical updates for your Extreme Networks AP-130 access points with a 1-year Technical Assistance Center and Operating System subscription.
- Access to Expert Support: Gain direct access to Extreme Networks' certified engineers for troubleshooting and issue resolution.
- Timely OS Updates: Receive critical operating system updates, patches, and firmware releases to maintain security and performance.
- Proactive Issue Resolution: Benefit from expert guidance to quickly address network performance issues and minimize downtime.
- Compliance Assurance: Stay current with the latest OS versions, helping to meet regulatory requirements and security best practices.
Product Overview
Product Overview
This is a 1-year subscription for Extreme Networks Technical Assistance Center (TAC) and Operating System (OS) support specifically for the AH-AP-130-AC-W access point model. It provides essential access to expert technical support and ensures your network devices receive necessary software updates and patches.
This subscription is designed for businesses that rely on Extreme Networks Wi-Fi infrastructure for their daily operations. IT Managers and IT Professionals in SMB and mid-market companies utilize this to maintain network stability, security, and performance without the overhead of managing complex support contracts internally.
- 24/7 Technical Assistance: Access to TAC for urgent network issues.
- Operating System Management: Entitlement to the latest OS versions and patches.
- Performance Optimization: Expert advice to ensure your access points function at peak efficiency.
- Security Enhancements: Regular updates to protect against emerging threats.
- Extended Device Lifespan: Proactive support to prolong the operational life of your hardware.
This subscription provides essential support and software updates, ensuring your Extreme Networks access points remain secure, compliant, and operational for your business needs.
What This Enables
Access to Expert Technical Support
Enable teams to resolve network issues quickly by providing direct access to Extreme Networks' certified engineers. This ensures minimal disruption and maintains business continuity.
On-premises network infrastructure, Wi-Fi enabled offices, business-critical wireless deployments
Entitlement to Operating System Updates
Streamline the process of keeping network hardware secure and compliant by ensuring access to the latest operating system versions and security patches. This proactively addresses vulnerabilities and maintains regulatory adherence.
Managed Wi-Fi networks, business-critical access points, secure corporate environments
Protection Against Network Downtime
Automate the mitigation of potential network disruptions by providing rapid expert assistance for troubleshooting and performance tuning. This minimizes costly downtime and ensures consistent user experience.
High-availability wireless networks, business operations dependent on Wi-Fi, user-facing network services
Key Features
Technical Assistance Center (TAC) Access
Receive expert troubleshooting and issue resolution from Extreme Networks engineers to minimize network downtime.
Operating System (OS) Updates
Stay current with the latest firmware and software releases, enhancing security and performance of your access points.
Subscription Term
Provides continuous support and access to updates for a defined 1-year period, simplifying budget management.
Model Specific Support
Tailored support and OS updates specifically for the Extreme Networks AH-AP-130-AC-W access point model.
Compliance and Security
Helps maintain network security posture and meet compliance requirements through regular software updates.
Industry Applications
Retail & Hospitality
Reliable Wi-Fi is critical for guest services, point-of-sale systems, and inventory management in retail and hospitality environments, requiring consistent uptime and performance.
Healthcare & Life Sciences
Healthcare facilities depend on secure and stable wireless networks for patient monitoring, data access, and communication, where network integrity is paramount for care delivery.
Education & Research
Educational institutions require robust wireless connectivity to support student learning, research activities, and administrative functions across campus.
Finance & Insurance
Financial services firms need secure and reliable network access for transactions, client data management, and internal operations, demanding high levels of uptime and security.
Frequently Asked Questions
What is covered by this Extreme Networks EW TAC & OS subscription?
This subscription provides access to Extreme Networks' Technical Assistance Center (TAC) for troubleshooting and support, along with entitlement to operating system updates and patches for the specified access point model.
What is the duration of this subscription?
This is a 1-year subscription, ensuring continuous support and access to OS updates for the specified period.
What hardware does this license apply to?
This license and subscription specifically applies to the Extreme Networks AH-AP-130-AC-W access point model.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.