Extreme Networks EWPP Premier Platform Subscription
Ensure uninterrupted network performance and access to advanced features with the Extreme Networks EWPP Premier platform subscription, offering 24x7xNext Business Day hardware replacement.
- Coverage for Hardware Failures: Provides 24x7xNext Business Day hardware replacement for covered devices, minimizing downtime.
- Access to Software Updates: Entitles users to the latest software releases, patches, and feature enhancements for optimal network functionality.
- Technical Support: Offers expert technical assistance to resolve network issues and optimize performance.
- Compliance and Security: Helps maintain network compliance and security posture through regular updates and access to support.
Product Overview
Product Overview
This is a platform software license subscription for Extreme Networks hardware, providing Premier level support and services. It unlocks advanced features, ensures access to software updates, and includes Next Business Day (NBD) hardware replacement for critical components.
Designed for businesses that rely on their network infrastructure for daily operations, this subscription is ideal for IT Managers and IT Professionals in SMB and mid-market companies. It integrates with existing Extreme Networks platforms, ensuring continuity and enhanced capabilities within their data centers or network closets.
- Enhanced Network Performance: Unlocks advanced features and optimizations for your Extreme Networks platform.
- Proactive Support: Provides access to expert technical assistance for rapid issue resolution.
- Hardware Assurance: Guarantees Next Business Day hardware replacement to minimize operational disruption.
- Software Currency: Ensures you always have the latest software versions, security patches, and feature releases.
- Operational Continuity: Supports continuous network operation and reduces the risk of costly downtime.
This subscription is the ideal choice for SMB and mid-market teams seeking reliable network operation and advanced feature access without enterprise-level overhead.
What This Enables
Continuous Network Operation Assurance
Enable teams to maintain constant network availability by providing rapid hardware replacement and expert technical support. This ensures critical business functions remain online, preventing revenue loss and operational paralysis.
Organizations with critical network uptime requirements, Businesses with centralized network management, Teams operating 24/7 environments, Companies with limited on-site IT staff.
Access to Latest Network Features
Streamline the adoption of new network capabilities and security enhancements through automatic access to the latest software releases. This allows IT professionals to proactively improve network performance and security posture.
Businesses seeking to optimize network performance, Organizations prioritizing network security, Teams managing evolving application demands, Companies looking to future-proof their infrastructure.
Proactive Issue Resolution and Optimization
Automate the process of addressing network issues with expert technical support available around the clock. This reduces the burden on internal IT teams and ensures faster resolution times, leading to improved user experience.
Organizations with limited IT support bandwidth, Businesses experiencing frequent network challenges, Teams requiring specialized network expertise, Companies focused on IT efficiency.
Key Features
Next Business Day Hardware Replacement
Minimizes downtime by ensuring critical hardware is replaced quickly, keeping your network operational.
Access to Software Updates and Upgrades
Keeps your network secure and performing optimally with the latest features and security patches.
24x7x365 Technical Support
Provides expert assistance whenever needed, reducing resolution time and IT staff burden.
Platform Software Licensing
Unlocks advanced features and capabilities for your Extreme Networks platform, enhancing network functionality.
Subscription Billing Model
Offers predictable operational expenses and ensures continuous access to support and software.
Industry Applications
Finance & Insurance
Financial institutions require high network availability and robust security to protect sensitive data and ensure continuous trading operations, making advanced support and timely hardware replacement critical.
Healthcare & Life Sciences
Healthcare providers depend on uninterrupted network access for patient care systems and data management, necessitating rapid hardware replacement and expert support to avoid disruptions.
Manufacturing & Industrial
Industrial operations rely on stable and secure networks for production control and logistics, where downtime can lead to significant financial losses and safety risks.
Retail & Hospitality
Retail and hospitality businesses need reliable networks for point-of-sale systems, inventory management, and customer services, where network outages directly impact revenue and customer experience.
Frequently Asked Questions
What is EWPP Premier?
EWPP Premier is Extreme Networks' premium support and service offering. It includes advanced hardware replacement, software updates, and 24x7 technical support for your Extreme Networks network devices.
What does 'NBD' mean?
NBD stands for Next Business Day. This means that if a hardware issue is identified and approved, a replacement unit will be shipped to arrive on the next business day.
What hardware does this license apply to?
This license applies to specific Extreme Networks platforms. The MPN (98504-V300HT-8T-2X) suggests it is for an 8-port platform with 2x 10GbE uplink ports, but compatibility should always be verified against your specific hardware model.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.