Extreme Networks Platform One Standard Networking License with Premier TAC and OS Support
This Extreme Networks Platform One Standard Networking license provides essential right-to-use and premier technical support for your network devices, ensuring continuous operation and access to critical features for one year.
- Access to Premier Technical Support: Entitlement to expert assistance for critical network issues, minimizing downtime and accelerating problem resolution.
- Continuous OS Support: Ensures your network operating system is up-to-date with security patches and feature enhancements, maintaining optimal performance.
- Compliance and Feature Enablement: Guarantees you are licensed for standard networking capabilities and eligible for software updates, meeting operational and regulatory needs.
- Predictable Subscription Billing: A clear, annual subscription model for software licensing and support, simplifying IT budget management.
Product Overview
Product Overview
The Extreme Networks Platform One Standard Networking Right-to-Use and EW Premier TAC OS Support is a subscription-based software license that grants your organization the legal right to utilize specific networking functionalities and provides access to Extreme Networks' top-tier Technical Assistance Center (TAC) and operating system support for a defined term.
This license is designed for businesses of all sizes that rely on Extreme Networks hardware for their internal operations. IT Managers and IT Professionals can use this to ensure their network infrastructure remains compliant, secure, and fully supported, enabling them to focus on strategic initiatives rather than reactive troubleshooting.
- Right-to-Use License: Grants legal permission to operate standard networking features on your Extreme Networks equipment.
- Premier Technical Assistance Center (TAC): Provides priority access to expert support for urgent network issues, reducing Mean Time To Resolution (MTTR).
- Operating System (OS) Support: Includes access to software updates, patches, and bug fixes for your network devices, ensuring security and stability.
- Subscription Model: Offers a predictable annual billing cycle for licensing and support, simplifying financial planning.
- Extended Warranty (EW) Component: Often bundled with hardware support, ensuring hardware reliability and rapid replacement if needed.
This subscription license ensures your business network operates reliably and securely, providing essential support and feature access without the overhead of traditional enterprise licensing models.
What This Enables
Access to Expert Technical Support
Access to Extreme Networks' Premier Technical Assistance Center (TAC) ensures that your IT team can quickly resolve critical network issues. This minimizes operational disruptions and maintains business continuity for your organization.
businesses with critical network uptime requirements, organizations with limited in-house IT expertise, companies operating 24/7 schedules, environments with complex network configurations
Continuous Operating System Updates
Entitlement to operating system updates and patches ensures your network devices remain secure and perform optimally. This proactive approach helps protect against emerging threats and maintains system stability.
organizations prioritizing network security, businesses subject to data privacy regulations, companies managing distributed network infrastructure, environments requiring regular performance tuning
License Compliance and Feature Assurance
Protection against licensing non-compliance by securing the right-to-use standard networking features for your Extreme Networks hardware. This ensures your operations meet legal and vendor requirements.
companies undergoing IT audits, businesses standardizing their network hardware, organizations seeking predictable IT asset management, environments with strict regulatory oversight
Key Features
Premier TAC Access
Receive priority technical support from Extreme Networks experts to resolve critical network issues faster, minimizing downtime.
OS Support and Updates
Stay current with the latest operating system versions, security patches, and bug fixes to ensure network stability and protection.
Right-to-Use License
Legally operate standard networking features on your Extreme Networks devices, ensuring compliance and avoiding potential penalties.
Annual Subscription Billing
Benefit from a predictable, annual cost for licensing and support, simplifying IT budget management and forecasting.
Extended Warranty (EW) Component
Gain peace of mind with potential hardware support and replacement coverage, ensuring hardware reliability.
Industry Applications
Finance & Insurance
Financial institutions require highly reliable and secure networks to handle sensitive data and ensure continuous trading operations, making robust support and up-to-date OS critical for compliance and uptime.
Healthcare & Life Sciences
Healthcare providers depend on uninterrupted network connectivity for patient care systems and data management, necessitating premier support to minimize any risk of downtime that could impact patient safety.
Manufacturing & Industrial
Industrial environments rely on network stability for operational technology (OT) and automation systems, where any network interruption can halt production lines and lead to significant financial losses.
Retail & Hospitality
Retailers and hospitality businesses need consistent network performance for point-of-sale systems, inventory management, and customer Wi-Fi, where downtime directly impacts revenue and customer experience.
Frequently Asked Questions
What does 'Right-to-Use' mean for this license?
The 'Right-to-Use' designation means this license grants your organization the legal permission to operate the standard networking features included with your Extreme Networks hardware for the duration of the subscription term.
What is the difference between Standard and Premier TAC support?
Premier TAC support typically offers higher priority response times and access to more senior engineers compared to standard support, ensuring critical issues are addressed more rapidly.
How long is this license valid?
This specific license is for a one-year term, as indicated by the '1YR' in the product code. It is a subscription that will need to be renewed annually to maintain coverage.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.