Extreme Networks Platform One Standard Networking OS Support
Maintain optimal network performance and compliance with Extreme Networks Platform One Standard Networking OS Support, providing 1 year of essential technical assistance and software updates.
- Access to Technical Support: Get timely assistance from Extreme Networks TAC for troubleshooting and issue resolution.
- Coverage for OS Updates: Receive critical software updates and patches to maintain security and functionality.
- Protection against Downtime: Minimize network disruptions with expert support for your core networking platform.
- Entitlement to Compliance: Ensure your network adheres to necessary standards with up-to-date operating system software.
Product Overview
Product Overview
This subscription provides the Standard Networking Right-to-Use license and 1 year of Extended Warranty (EW) Technical Assistance Center (TAC) OS Support for the Extreme Networks Platform One. It ensures your network infrastructure remains operational, secure, and compliant through access to essential software updates and expert technical support.
Designed for SMB and mid-market organizations, this offering is ideal for IT Managers and IT Professionals responsible for maintaining the core network infrastructure. It integrates directly with your existing Extreme Networks hardware, providing a vital layer of support and software currency for business-critical operations.
- Essential OS Support: Gain access to TAC for troubleshooting and issue resolution on your Platform One.
- Software Updates: Receive regular OS updates and patches to enhance security and performance.
- License Compliance: Ensure you are properly licensed for the use of Extreme Networks operating system software.
- Extended Warranty: Benefit from continued support and access to resources beyond the initial warranty period.
- Subscription Billing: Predictable annual billing for ongoing support and software access.
This subscription is the right choice for SMB and mid-market teams needing reliable support and software currency for their core Extreme Networks infrastructure.
What This Enables
Access to Expert Technical Assistance
Access to Extreme Networks TAC for timely troubleshooting and resolution of complex network issues. This ensures that your IT team can quickly address problems and minimize operational disruptions.
organizations with critical network uptime requirements, businesses managing complex network configurations, teams needing rapid issue resolution, companies with limited in-house network expertise
Continuous Software Updates and Security Patches
Entitlement to receive critical operating system updates and security patches for your Extreme Networks Platform One. This proactive approach helps protect your network against emerging threats and ensures optimal performance.
businesses prioritizing network security, organizations operating in regulated environments, companies managing sensitive data, teams focused on proactive IT maintenance
Ensuring Licensing Compliance
This subscription provides the necessary right-to-use license and support for your Extreme Networks OS. It ensures your organization remains compliant with vendor licensing agreements, avoiding potential penalties or service interruptions.
companies undergoing IT audits, businesses with strict compliance mandates, organizations standardizing on vendor platforms, teams managing software asset lifecycles
Key Features
1 Year OS Support & TAC Access
Provides continuous access to expert technical assistance and critical software updates for your Extreme Networks Platform One, ensuring network stability and security.
Standard Networking Right-to-Use License
Ensures your organization is properly licensed for the use of Extreme Networks operating system software, maintaining compliance and avoiding service interruptions.
Extended Warranty (EW) TAC OS Support
Offers continued support beyond initial warranty, giving you peace of mind and access to necessary resources for ongoing network operations.
Subscription-Based Billing
Allows for predictable annual budgeting for your network support and software needs, simplifying financial planning.
Proactive Software Updates
Keeps your network operating system current with security patches and performance enhancements, reducing vulnerability and improving efficiency.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to protect sensitive data and ensure uninterrupted trading and client services, making continuous OS support critical.
Healthcare & Life Sciences
Healthcare providers rely on stable and secure networks for patient data management and critical medical device communication, necessitating up-to-date software and expert support to avoid service disruptions.
Manufacturing & Industrial
Industrial operations depend on reliable network connectivity for automation, IoT devices, and production line management, where downtime can lead to significant financial losses.
Legal & Professional Services
Law firms and professional services companies handle confidential client information and require robust, secure, and consistently available networks to support their daily operations and client interactions.
Frequently Asked Questions
What is covered by this Extreme Networks OS support subscription?
This subscription covers the right-to-use license for the Extreme Networks Platform One operating system and provides 1 year of Extended Warranty (EW) Technical Assistance Center (TAC) OS support. This includes access to TAC for troubleshooting and entitlement to OS updates and patches.
Who is this subscription intended for?
This subscription is designed for SMB and mid-market businesses that use Extreme Networks networking equipment for their own operations. It is ideal for IT Managers and IT Professionals responsible for maintaining network infrastructure.
How does this subscription help with compliance?
By providing the necessary right-to-use license and ensuring your OS is up-to-date with vendor-provided patches, this subscription helps your organization maintain compliance with Extreme Networks licensing agreements and security best practices.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.