
Extreme Networks Platform One Standard Networking Right-to-Use and EW TAC OS Support
Gain essential right-to-use licensing and 1-year Extreme Networks TAC OS support for your Platform One networking infrastructure, ensuring operational continuity.
- Coverage for OS Support: Access to Extreme Networks Technical Assistance Center (TAC) for critical operating system issues.
- Right-to-Use Licensing: Ensures compliance and entitlement for your core networking platform software.
- Subscription Term: Provides 1 year of continuous access to software updates and expert support.
- Operational Continuity: Minimizes downtime risk by guaranteeing access to timely technical assistance.
Product Overview
Product Overview
This offering provides the standard right-to-use license for the Extreme Networks Platform One, coupled with a 1-year subscription for Extreme Enterprise Wireless (EW) Technical Assistance Center (TAC) OS support. It ensures your organization is compliant and has access to essential software capabilities and expert technical assistance for your networking infrastructure.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this license and support package is crucial for maintaining the health and performance of their core network devices. It integrates directly into their existing network stack, providing a foundation for reliable operations and access to vendor-specific support.
- Platform Licensing: Grants the legal right to use the specified Extreme Networks platform software.
- OS Support: Includes access to Extreme Networks TAC for troubleshooting and resolving operating system issues.
- 1-Year Subscription: Provides a defined period of software entitlement and technical support.
- Compliance Assurance: Ensures your network software usage adheres to vendor licensing agreements.
- Downtime Mitigation: Facilitates faster issue resolution through direct access to expert support.
This essential license and support package empowers SMB and mid-market IT teams to maintain compliant, high-performing networks with reliable access to vendor expertise.
What This Enables
Access to Critical OS Support
Access to Extreme Networks Technical Assistance Center (TAC) for timely resolution of operating system issues on your networking platform. This ensures that critical network functions remain operational and performance is maintained.
organizations deploying core network infrastructure, businesses managing multi-vendor network environments, teams requiring vendor-specific troubleshooting expertise
Compliance and Entitlement Assurance
Ensures your organization has the legal right-to-use the Extreme Networks Platform One software, avoiding potential compliance gaps and associated risks. This provides peace of mind and maintains a clean audit trail for software assets.
businesses undergoing IT audits, companies standardizing on vendor platforms, IT departments focused on asset management
Continuous Network Operation
Protects against unexpected downtime by guaranteeing access to expert support for operating system-related problems. This proactive measure helps maintain business continuity and prevents disruptions to critical services.
companies reliant on network uptime, organizations with strict service level agreements, businesses operating 24/7
Key Features
Extreme Networks Platform One License
Grants legal entitlement to utilize the core networking platform software, ensuring compliance and operational readiness.
1-Year EW TAC OS Support
Provides direct access to Extreme Networks' expert Technical Assistance Center for critical operating system issues, minimizing downtime.
Subscription Billing
Offers predictable operational expenses with a clear 1-year term for budgeting and financial planning.
Vendor-Specific Expertise
Leverages the knowledge of Extreme Networks engineers for efficient and accurate problem resolution.
Compliance Assurance
Ensures your network software usage adheres to vendor licensing agreements, mitigating audit risks.
Industry Applications
Finance & Insurance
Financial institutions require highly reliable and secure network infrastructure with minimal downtime to support critical transaction processing and regulatory compliance.
Healthcare & Life Sciences
Healthcare providers depend on uninterrupted network connectivity for patient care systems, data access, and compliance with HIPAA regulations, making robust support essential.
Manufacturing & Industrial
Industrial operations rely on stable network performance for production lines, IoT devices, and supply chain management, where any network interruption can halt operations.
Education & Research
Educational institutions need consistent network access for students and staff, research data transfer, and administrative functions, requiring reliable infrastructure and support.
Frequently Asked Questions
What is the 'Right-to-Use' aspect of this license?
The right-to-use license confirms your organization's legal entitlement to operate the specified Extreme Networks platform software. It ensures you are compliant with vendor licensing terms.
What does 'EW TAC OS Support' cover?
EW TAC OS Support provides access to Extreme Networks' Technical Assistance Center for troubleshooting and resolving issues specifically related to the operating system on your supported networking platform.
Is this license perpetual or a subscription?
This is a 1-year subscription license and support package. It provides continuous access and support for the defined term.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.