Extreme Networks Platform One Standard Networking Right-to-Use and TAC OS Support
This Extreme Networks Platform One Standard license provides essential right-to-use and technical support for your networking OS, ensuring continuous operation and access to expert assistance for one year.
- Access to Essential Features: Unlock core networking functionalities and capabilities required for your business operations.
- Coverage for OS Support: Gain entitlement to Technical Assistance Center (TAC) OS support for critical issue resolution.
- Protection Against Downtime: Minimize network disruptions with timely expert support for your Extreme Networks platform.
- Entitlement to Compliance: Maintain regulatory and operational compliance through authorized software usage and support.
Product Overview
Product Overview
The Extreme Networks Platform One Standard Networking Right-to-Use and EW TAC OS Support subscription provides the necessary licensing and technical support for your Extreme Networks hardware and operating system. This subscription ensures you have the legal right to use the software and access to expert technical assistance for troubleshooting and issue resolution.
This offering is designed for IT Managers and IT Professionals within SMB and mid-market organizations who manage their own network infrastructure. It integrates directly into your existing network stack, providing a foundation for reliable operations and ensuring that your core networking functions are supported and compliant.
- Right-to-Use Licensing: Guarantees legal compliance for your Extreme Networks operating system.
- 24x7 Technical Support: Access to the Extreme Networks Technical Assistance Center (TAC) for urgent issues.
- OS Software Support: Ensures your network operating system is maintained and supported.
- Subscription-Based: Predictable annual billing for easier budget management.
- Platform Foundation: Provides the essential software rights for core network functionality.
This subscription is the ideal choice for SMB and mid-market teams seeking compliant software access and reliable technical support for their Extreme Networks infrastructure.
What This Enables
Access to Essential OS Features and Updates
Enable teams to utilize the full suite of standard networking features provided by the Extreme Networks OS. Streamline network configuration and management with access to necessary software capabilities for daily operations.
organizations deploying new network infrastructure, businesses upgrading existing network hardware, teams managing multi-site network deployments
Ensured Network Uptime with Expert Support
Minimize network disruptions by having direct access to the Extreme Networks Technical Assistance Center (TAC) for OS-related issues. Protection against prolonged downtime through timely and expert resolution of critical network problems.
businesses reliant on continuous network connectivity, organizations with strict uptime SLAs, teams operating critical business applications
Maintain Software Compliance and Licensing
Automate compliance by ensuring your organization has the legal right-to-use for its Extreme Networks operating system. Avoid potential legal or operational issues stemming from licensing non-compliance.
companies undergoing IT audits, organizations standardizing network hardware, businesses with defined software asset management policies
Key Features
Platform One Standard Right-to-Use License
Guarantees legal and compliant operation of your Extreme Networks operating system, avoiding potential penalties and operational disruptions.
Technical Assistance Center (TAC) OS Support
Provides direct access to expert engineers for troubleshooting and resolving critical operating system issues, minimizing network downtime.
Subscription Term (1 Year)
Offers a defined period of software access and support, allowing for predictable budgeting and easier renewal management.
Focus on Core Networking Capabilities
Unlocks the essential features and functionalities required for standard network operations, ensuring your infrastructure performs as expected.
Vendor-Specific OS Support
Ensures that your network operating system is maintained and supported by the original equipment manufacturer, providing specialized expertise.
Industry Applications
Finance & Insurance
This sector requires high network availability and strict compliance, making continuous OS support and licensed software essential for secure and uninterrupted financial operations.
Healthcare & Life Sciences
Reliable network performance and data integrity are critical in healthcare. Licensed software and expert OS support ensure patient data systems remain accessible and compliant with regulations like HIPAA.
Manufacturing & Industrial
Operational technology (OT) networks in manufacturing demand consistent uptime. This license and support package helps maintain the stability of the network infrastructure that controls production processes.
Retail & Hospitality
Point-of-sale systems, inventory management, and guest Wi-Fi rely on stable networks. This offering ensures core network functions are licensed and supported, preventing disruptions to customer service and operations.
Frequently Asked Questions
What is the term of this license and support?
This is a one-year subscription license that includes OS support. The term begins upon purchase and is valid for 12 months.
What specific hardware does this license apply to?
This license is for the Extreme Networks Platform One standard networking right-to-use and OS support. Specific hardware compatibility is determined by the Extreme Networks OS version it supports, typically applicable to a range of Extreme Networks switches and routers.
What is the value of TAC OS support?
TAC OS support provides access to Extreme Networks's expert engineers for troubleshooting and resolving issues related to your network operating system. This is crucial for maintaining network stability and minimizing downtime.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.