Extreme Networks Platform One Standard Networking Right-to-Use and EWP TAC OS Support
This 5-year subscription provides Extreme Networks Platform One Standard Networking Right-to-Use and EWP TAC OS Support, ensuring your network infrastructure remains compliant and operational.
- Extended Warranty & Support: Coverage for hardware and software issues with access to technical support.
- OS & Firmware Updates: Entitlement to the latest operating system and firmware releases for enhanced security and performance.
- Compliance Assurance: Protection against potential compliance gaps by maintaining up-to-date network software.
- Continuous Operation: Access to timely technical assistance to minimize downtime and maintain business continuity.
Product Overview
Product Overview
The Extreme Networks Platform One Standard Networking Right-to-Use and EWP TAC OS Support is a subscription-based license that grants your organization the legal right to use the platform's networking software and provides access to Technical Assistance Center (TAC) support for a defined term.
This offering is designed for SMB and mid-market companies that rely on Extreme Networks hardware for their internal operations. It ensures that IT Managers and IT Professionals have the necessary software entitlements and support channels to maintain network stability, security, and performance without the overhead of enterprise-level direct support contracts.
- Software Entitlement: Grants the right to use the specified Extreme Networks platform software.
- Technical Support: Provides access to Extreme Networks TAC for troubleshooting and issue resolution.
- OS & Firmware Access: Includes entitlement to operating system and firmware updates.
- Subscription Term: A fixed duration for the license and support coverage.
- Compliance & Stability: Helps maintain network compliance and operational stability.
This subscription is ideal for businesses seeking reliable network operation and essential support without the complexity of managing individual support contracts.
What This Enables
Access to Critical OS Updates
Enable teams to maintain network security and performance by providing access to the latest operating system and firmware updates. This ensures that your network infrastructure benefits from vendor-driven enhancements and security patches.
organizations deploying new network infrastructure, businesses upgrading existing network hardware, teams managing multi-site network deployments, companies with strict security policies
Entitlement to Technical Support
Coverage for unexpected network issues by providing direct access to Extreme Networks Technical Assistance Center (TAC) experts. This ensures rapid troubleshooting and resolution to minimize business disruption.
businesses relying on network uptime, organizations with limited in-house IT expertise, teams managing critical business applications, companies with service level agreements to uphold
Protection Against Licensing Lapses
Protection against potential legal and operational risks associated with using unlicensed or unsupported software. This subscription guarantees the right-to-use the platform's networking software for its entire term.
companies undergoing IT audits, organizations standardizing their software licensing, businesses with long-term IT planning horizons, firms operating in regulated environments
Key Features
Right-to-Use License
Ensures legal compliance and avoids penalties associated with unlicensed software usage.
EWP TAC OS Support
Provides access to expert technical assistance and essential operating system updates for network stability.
Subscription Term (5 Years)
Offers predictable budgeting and long-term assurance of support and software entitlements.
Platform One Standard Networking
Grants access to core networking capabilities required for business operations.
Vendor-Provided Support
Reduces the burden on internal IT staff by offering direct access to vendor specialists.
Industry Applications
Finance & Insurance
This sector requires high network availability and robust security to protect sensitive financial data, making continuous support and up-to-date software critical for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare organizations must maintain HIPAA compliance and ensure uninterrupted access to patient data, necessitating reliable network infrastructure supported by timely software updates and expert technical assistance.
Retail & Hospitality
These industries depend on stable networks for point-of-sale systems, inventory management, and customer-facing services, where downtime can directly impact revenue and customer satisfaction.
Manufacturing & Industrial
Operational technology (OT) and IT convergence in manufacturing require resilient networks to manage production lines and supply chains, where network stability is paramount to avoid costly disruptions.
Frequently Asked Questions
What is the term of this subscription?
This subscription provides coverage for a period of 5 years from the date of purchase, ensuring continuous right-to-use and support.
What does 'Right-to-Use' mean in this context?
It means you have the legal entitlement to operate the specified Extreme Networks platform software on your network hardware for the duration of the subscription.
Does this include hardware replacement?
This license primarily covers software entitlements and technical support for the operating system. Extended Warranty Protection (EWP) typically covers hardware, but specific details are outlined in the product documentation and Statement of Work.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.