Extreme Networks Platform One Standard Networking Right-to-Use and EWP TAC OS Support
Gain continuous access to critical OS updates and expert technical support for your Extreme Networks Platform One Standard Networking environment with this 1-year entitlement.
- Access to OS Updates: Entitlement to the latest Extreme Networks Operating System versions, ensuring your network runs on current, secure software.
- Technical Assistance Center (TAC): Direct access to Extreme Networks' expert TAC for troubleshooting and issue resolution, minimizing downtime.
- Extended Warranty Protection (EWP): Coverage for hardware defects and failures, providing peace of mind and operational continuity.
- Right-to-Use License: Confirms your legal entitlement to operate the specified Extreme Networks software and features.
Product Overview
Product Overview
This offering provides a 1-year subscription for Extreme Networks Platform One Standard Networking, including the Right-to-Use license and Extended Warranty Protection (EWP) with Technical Assistance Center (TAC) OS support. It ensures your network infrastructure remains compliant, secure, and operational with access to essential software updates and expert technical assistance.
Designed for businesses that own and operate their IT infrastructure, this subscription is ideal for IT Managers and IT Professionals managing SMB and mid-market networks. It integrates directly with your existing Extreme Networks hardware, providing a vital layer of support and maintenance for your core networking components.
- Continuous Software Updates: Receive timely OS patches and feature releases to maintain optimal performance and security.
- 24/7 Expert Support: Access to Extreme Networks' Technical Assistance Center for rapid issue diagnosis and resolution.
- Hardware Protection: Extended Warranty Protection covers hardware failures, reducing unexpected repair costs and downtime.
- License Compliance: Ensures legal and compliant use of Extreme Networks software and features.
- Predictable Operational Costs: Subscription model offers clear budgeting for essential network support and maintenance.
Ensure your business network runs smoothly and securely with essential support and software updates, all managed through a predictable subscription.
What This Enables
Access to Critical OS Updates
Enable teams to maintain network security and performance by automatically receiving the latest operating system patches and feature releases. This ensures your infrastructure is protected against emerging threats and runs optimally.
on-premises network infrastructure, multi-site operations, business continuity planning, IT asset management
Expert Technical Troubleshooting
Minimize network downtime by gaining direct access to Extreme Networks' Technical Assistance Center (TAC) for rapid issue diagnosis and resolution. This ensures your IT staff can quickly address any network performance or connectivity problems.
mission-critical network operations, IT support teams, remote workforce enablement, business process optimization
Hardware Failure Protection
Protect against unexpected hardware failures and associated repair costs with Extended Warranty Protection (EWP). This coverage ensures that faulty hardware is replaced or repaired, maintaining network availability.
physical network deployments, data center operations, branch office connectivity, capital expenditure planning
Key Features
Extreme Networks OS Updates
Keeps your network secure and performing optimally with the latest software features and patches.
Technical Assistance Center (TAC) Access
Provides expert support to quickly resolve network issues and minimize downtime.
Extended Warranty Protection (EWP)
Covers hardware failures, reducing unexpected costs and ensuring continuous operation.
Right-to-Use License
Confirms legal entitlement to operate the network software, ensuring compliance.
1-Year Subscription Term
Offers predictable budgeting and ensures continuous coverage for essential network support.
Industry Applications
Finance & Insurance
Ensures high availability and security for critical financial transactions and sensitive customer data, meeting strict uptime and compliance demands.
Healthcare & Life Sciences
Maintains reliable network connectivity for patient care systems and data, adhering to strict regulatory requirements like HIPAA for data integrity and availability.
Manufacturing & Industrial
Supports the continuous operation of production lines and IoT devices, where network uptime is directly tied to operational output and efficiency.
Education & Research
Provides stable and secure network access for students, faculty, and research activities, requiring consistent performance and up-to-date security protocols.
Frequently Asked Questions
What is Extreme Networks Platform One Standard Networking?
Platform One Standard Networking refers to a tier of networking software and hardware offerings from Extreme Networks, providing core network functionality for businesses. This subscription specifically covers the OS support and warranty for that platform.
What is EWP and TAC support?
EWP stands for Extended Warranty Protection, which covers hardware defects. TAC support means access to Extreme Networks' Technical Assistance Center for expert troubleshooting and issue resolution related to the OS and hardware.
How long is this subscription valid?
This is a 1-year subscription, providing continuous access to OS updates and TAC support for the duration of the term.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.