Extreme Networks Platform One Standard Networking Right-to-Use and PSS TAC OS Support
Maintain optimal network performance and compliance with Extreme Networks Platform One Standard Networking OS support, providing 5 years of essential technical assistance and software updates.
- Coverage for OS: Entitlement to the latest Extreme Networks operating system versions and essential software updates for your platform.
- Technical Support: Access to Professional Services and Technical Assistance Center (TAC) for troubleshooting and issue resolution.
- Compliance Assurance: Protection against non-compliance risks by ensuring your network software meets vendor standards and security best practices.
- Operational Continuity: Entitlement to continued network operation through timely bug fixes and critical patch management.
Product Overview
Product Overview
This subscription provides the right-to-use license for Extreme Networks's standard networking software, coupled with 5 years of essential Professional Services and Technical Assistance Center (TAC) OS support. It ensures your network infrastructure remains compliant, secure, and operational with access to necessary software updates and expert technical guidance.
Ideal for SMB and mid-market organizations, this offering is designed for IT Managers and IT Professionals responsible for maintaining their company's internal network infrastructure. It integrates directly into your existing network stack, providing a foundational layer of software licensing and ongoing support critical for business operations.
- Right-to-Use License: Grants legal entitlement to utilize the standard Extreme Networks networking OS.
- 5-Year OS Support: Includes access to software updates, patches, and bug fixes for the licensed operating system.
- Professional Services & TAC: Provides access to expert technical support for troubleshooting and issue resolution.
- Compliance & Security: Helps maintain network compliance and security posture through vendor-supported software.
- Operational Stability: Ensures network stability and reduces downtime risk with ongoing software maintenance.
This essential subscription ensures your business network runs smoothly, securely, and compliantly, offering peace of mind for IT teams.
What This Enables
Access to Latest OS Updates
Enable teams to maintain network security and performance by providing access to the latest Extreme Networks operating system versions and critical patches. Streamline software management with timely updates that address vulnerabilities and introduce performance enhancements.
on-premises network infrastructure, multi-device environments, core network services, business continuity planning
Expert Technical Assistance
Provide IT professionals with direct access to Extreme Networks's Technical Assistance Center (TAC) for rapid issue resolution. Automate troubleshooting by leveraging vendor expertise to quickly diagnose and fix network problems, reducing operational impact.
mission-critical network operations, IT support teams, proactive issue management, network performance optimization
Ensure Licensing Compliance
Protect your organization from licensing lapses and audit risks by ensuring you have the proper right-to-use licenses for your network operating system. Maintain regulatory compliance and vendor adherence with up-to-date and properly licensed software.
regulated industries, IT asset management, internal audit requirements, risk mitigation strategies
Key Features
Right-to-Use License
Grants legal entitlement to use the standard Extreme Networks networking OS, ensuring compliance.
5-Year OS Support
Provides access to software updates, patches, and bug fixes for the licensed operating system, enhancing security and stability.
Professional Services & TAC
Offers expert technical support for troubleshooting and issue resolution, minimizing network downtime.
Compliance Assurance
Helps maintain network compliance and security posture through vendor-supported software.
Operational Continuity
Ensures network stability and reduces downtime risk with ongoing software maintenance.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure networks to protect sensitive data and ensure continuous transaction processing, making vendor-supported OS and TAC access critical for compliance and uptime.
Healthcare & Life Sciences
Healthcare providers depend on robust, compliant networks for patient care systems and data management, necessitating reliable software support and adherence to strict regulatory standards like HIPAA.
Manufacturing & Industrial
Industrial operations rely on stable network connectivity for automation and control systems, where any downtime can halt production, making ongoing OS support and rapid issue resolution essential.
Education & Research
Educational institutions manage large, complex networks supporting diverse user groups and critical research data, requiring consistent performance and security through supported software and expert assistance.
Frequently Asked Questions
What is the term of this support subscription?
This subscription provides 5 years of OS support and right-to-use licensing for the Extreme Networks Platform One Standard Networking software.
What kind of support is included?
The subscription includes access to Extreme Networks's Professional Services and Technical Assistance Center (TAC) for OS-related issues and software updates.
Does this license apply to specific hardware?
This is a platform software license, typically tied to the Extreme Networks Platform One series. Specific hardware compatibility should be verified based on your existing infrastructure.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.