Extreme Networks Platform One Standard Networking Subscription with Premier TAC and OS Support
This Extreme Networks Platform One Standard Networking subscription provides essential right-to-use licensing and 5-year Premier Technical Assistance Center (TAC) and Operating System (OS) support for your network infrastructure.
- Coverage for OS & TAC: Entitlement to Premier Technical Assistance Center (TAC) and Operating System (OS) support for 5 years, ensuring expert help is available when needed.
- Compliance Assurance: Maintains compliance with vendor licensing requirements, avoiding potential disruptions or penalties.
- Continuous Operation: Guarantees access to the latest OS updates and critical patches, protecting against vulnerabilities and ensuring network stability.
- Feature Access: Unlocks standard networking capabilities and right-to-use features essential for core business operations.
Product Overview
Product Overview
This offering is a 5-year subscription for Extreme Networks Platform One Standard Networking, providing the necessary right-to-use license along with Premier Technical Assistance Center (TAC) and Operating System (OS) support.
Designed for businesses that rely on their IT infrastructure for daily operations, this subscription ensures access to essential networking features and expert support, fitting seamlessly into environments with existing Extreme Networks hardware.
- Platform Licensing: Grants the right to use standard networking features on compatible Extreme Networks platforms.
- Premier TAC Support: Provides access to high-level technical assistance for troubleshooting and issue resolution.
- OS Support: Includes access to operating system updates, patches, and critical security fixes.
- Subscription Billing: A predictable, recurring cost model for managing IT expenses.
- 5-Year Term: Long-term commitment ensures consistent support and licensing coverage for your network investments.
This subscription is the ideal choice for SMB and mid-market organizations seeking reliable access to core networking features and expert support without the overhead of enterprise-level management.
What This Enables
Access to Expert Technical Assistance
Enable teams to resolve complex network issues quickly with access to Extreme Networks' Premier Technical Assistance Center (TAC). This ensures minimal downtime and maintains operational continuity for critical business functions.
Organizations with dedicated IT staff, Businesses requiring rapid issue resolution, Environments with complex network configurations, Companies prioritizing uptime.
Continuous Operating System Updates
Streamline network maintenance by receiving timely operating system updates and security patches for your Extreme Networks devices. This proactive approach protects against emerging threats and ensures optimal performance.
Businesses managing network security, Teams responsible for patch management, Companies with compliance requirements, Environments needing performance optimization.
Ensured Licensing Compliance
Automate compliance with software licensing requirements by securing the right-to-use for standard networking features. This prevents potential legal issues and ensures uninterrupted access to necessary network capabilities.
Organizations undergoing audits, Businesses standardizing on vendor platforms, Companies managing software assets, Environments with strict regulatory oversight.
Key Features
Standard Networking Right-to-Use License
Grants legal permission to operate standard networking features on compatible Extreme Networks hardware, ensuring compliance and functionality.
Premier Technical Assistance Center (TAC) Support
Provides access to expert engineers for advanced troubleshooting and issue resolution, minimizing network downtime.
Operating System (OS) Support
Ensures access to the latest OS versions, patches, and security updates, maintaining network security and performance.
5-Year Subscription Term
Offers long-term predictability for licensing and support costs, aligning with strategic IT planning.
Subscription Billing Model
Facilitates easier budget management with predictable, recurring payments for essential network services.
Industry Applications
Finance & Insurance
Financial institutions require highly reliable and secure networks to handle sensitive data and ensure continuous trading operations, making robust OS support and TAC critical.
Healthcare & Life Sciences
Healthcare providers depend on uninterrupted network connectivity for patient care systems and data management, necessitating prompt technical support and up-to-date software.
Manufacturing & Industrial
Industrial environments rely on stable networks for operational technology (OT) and production systems, where OS support and quick issue resolution prevent costly manufacturing delays.
Education & Research
Educational institutions manage large, complex networks supporting numerous users and critical research data, benefiting from consistent software updates and expert technical assistance.
Frequently Asked Questions
What specific Extreme Networks platforms does this license apply to?
This license is designed for compatible Extreme Networks platforms. Specific compatibility details are typically found in the product documentation or can be confirmed with Extreme Networks support.
What is the difference between Standard and Premier TAC support?
Premier TAC support generally offers higher priority response times, access to more specialized engineers, and potentially broader coverage compared to standard support levels.
Does this subscription include hardware replacement?
This is a software licensing and support subscription. It covers access to OS and technical assistance, but typically does not include hardware replacement unless explicitly stated as part of a bundled hardware support contract.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.