Fortinet VM Subscription with 24x7 FortiCare Service
Fortinet's 3-year VM Subscription with 24x7 FortiCare service provides essential support and access to security updates for your virtualized network infrastructure.
- 24x7 FortiCare Support: Access round-the-clock technical assistance and rapid response for critical security incidents.
- Subscription Term: Enjoy three years of continuous access to software updates, firmware releases, and threat intelligence.
- VM Platform Coverage: Specifically designed to enhance and protect your Fortinet virtual machine deployments.
- Compliance and Operation: Maintain regulatory compliance and ensure uninterrupted network security operations with up-to-date protection.
Product Overview
Product Overview
This Fortinet 3-year VM Subscription with 24x7 FortiCare service is a platform license designed to provide continuous support and access to critical security updates for your Fortinet virtual machine deployments. It ensures your virtual security appliances remain protected against the latest threats and operate at peak performance.
Ideal for IT Managers and IT Professionals in SMB and mid-market organizations, this subscription integrates directly into your existing virtualized environment, whether it's hosted on-premises or in a private cloud. It's a key component for maintaining a secure and compliant network infrastructure without the overhead of managing physical hardware support.
- Continuous Threat Protection: Receive regular updates to FortiGuard security services, including IPS, antivirus, and web filtering.
- 24x7 Technical Support: Gain access to Fortinet's expert support team for troubleshooting and issue resolution anytime.
- Firmware and Software Updates: Ensure your virtual appliances are running the latest, most secure versions of FortiOS.
- Extended Service Duration: Lock in three years of uninterrupted service and support for predictable budgeting.
- Virtual Appliance Optimization: Maintain the performance and security posture of your Fortinet virtual security solutions.
This Fortinet VM subscription ensures your virtual security infrastructure is always protected and up-to-date, offering peace of mind for SMB and mid-market IT teams.
What This Enables
Continuous Security Updates and Threat Intelligence
Enable teams to stay ahead of emerging cyber threats by receiving regular updates to FortiGuard security services. Streamline the process of patching vulnerabilities and maintaining a strong security posture across all virtual deployments.
virtualized network environments, cloud-hosted security appliances, on-premises virtual infrastructure, multi-cloud deployments
Uninterrupted Technical Support and Issue Resolution
Provide IT professionals with round-the-clock access to expert technical assistance for rapid troubleshooting of security appliance issues. Ensure minimal downtime and quick resolution of critical security incidents.
business-critical network operations, IT teams with limited specialized staff, environments requiring high availability
Compliance and Regulatory Adherence
Automate the maintenance of up-to-date security policies and firmware, helping organizations meet industry compliance standards and regulatory requirements. Protect sensitive data by ensuring security controls are always current.
data-sensitive business operations, regulated industry environments, organizations undergoing security audits
Key Features
3-Year Subscription Term
Provides long-term security coverage and predictable budgeting for your virtual security appliances.
24x7 FortiCare Support
Ensures immediate access to expert technical assistance for critical issues, minimizing downtime.
FortiGuard Security Services Updates
Keeps your virtual firewalls protected against the latest threats with up-to-date IPS, antivirus, and web filtering.
Firmware and Software Updates
Allows you to maintain optimal performance and security by running the latest versions of FortiOS.
VM Platform Licensing
Specifically tailored for Fortinet virtual appliances, ensuring seamless integration and operation.
Industry Applications
Finance & Insurance
Financial institutions require robust, continuously updated security to protect sensitive customer data and comply with strict regulations like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare providers must safeguard Protected Health Information (PHI) and adhere to HIPAA regulations, necessitating strong, always-on cybersecurity for virtual environments.
Manufacturing & Industrial
Industrial control systems and operational technology (OT) environments often rely on virtual appliances for security, requiring consistent updates to prevent disruptions and protect critical infrastructure.
Legal & Professional Services
Law firms and professional services handle highly confidential client information, demanding advanced security measures and compliance with data privacy laws to prevent breaches.
Frequently Asked Questions
What is FortiCare?
FortiCare is Fortinet's comprehensive support service that provides access to technical assistance, firmware updates, and other essential services for Fortinet products. This subscription includes 24x7 support for your virtual machine appliances.
What security services are included with this subscription?
This subscription typically includes access to FortiGuard security services such as Intrusion Prevention System (IPS), antivirus, web filtering, and application control, all updated regularly to protect against current threats.
Can this license be applied to any Fortinet VM?
This license is designed for Fortinet virtual machine appliances. The specific model and version compatibility should be verified against your deployed Fortinet VM product.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.