
Fortinet VM Subscription - Premium Service - 4 Year Term
Fortinet Premium Service for virtual machines provides essential security updates and support for your virtual network environment over a 4-year term.
- Access to: Latest security patches and firmware updates to protect against emerging threats.
- Coverage for: Technical support for your Fortinet virtual security appliances, ensuring rapid issue resolution.
- Protection against: Downtime and security vulnerabilities with proactive threat intelligence.
- Entitlement to: Advanced features and ongoing operational stability for your virtual security platform.
Product Overview
Product Overview
This Fortinet Premium Service subscription provides a 4-year entitlement to critical security updates, technical support, and ongoing operational stability for Fortinet virtual machine (VM) security appliances.
Designed for IT Managers and IT Professionals in SMB and mid-market organizations, this service ensures that your virtual security infrastructure remains protected, compliant, and performing optimally within your existing network environment.
- Continuous Security Updates: Receive timely patches and firmware to defend against the latest cyber threats.
- 24/7 Technical Support: Access expert assistance to resolve issues quickly and minimize operational disruption.
- Feature Enhancements: Benefit from ongoing improvements and new capabilities for your virtual security platform.
- Compliance Assurance: Maintain regulatory adherence with up-to-date security policies and threat intelligence.
- Operational Stability: Ensure your virtual security appliances function reliably, safeguarding your business operations.
Maintain enterprise-grade security for your virtual environment without the overhead, ensuring business continuity and peace of mind.
What This Enables
Access to Critical Security Updates
Enable teams to maintain a strong security posture by receiving timely patches and firmware updates. This ensures protection against the latest emerging threats and vulnerabilities.
virtualized server environments, cloud-hosted applications, network security appliances, software-defined data centers
Streamline Technical Support
Streamline issue resolution with 24/7 access to Fortinet's expert technical support. This minimizes operational disruption and ensures rapid response to security incidents or performance issues.
business continuity planning, IT operations management, incident response protocols, remote workforce support
Automate Compliance Maintenance
Automate compliance maintenance by ensuring your virtual security appliances are always running the latest, most secure software versions. This helps meet regulatory requirements and audit standards.
data privacy regulations, industry-specific compliance, security policy enforcement, risk management frameworks
Key Features
4-Year Subscription Term
Provides long-term security planning and budget predictability for your virtual security infrastructure.
Fortinet Premium Service
Grants access to the highest level of support and updates for enhanced security and performance.
Virtual Machine (VM) Support
Ensures your virtualized security appliances receive dedicated support and updates tailored to their environment.
Regular Firmware and Software Updates
Protects against evolving cyber threats by keeping your security platform current with the latest defenses.
24/7 Technical Assistance
Minimizes downtime and resolves critical issues quickly with round-the-clock expert support.
Industry Applications
Finance & Insurance
Financial institutions require robust, continuously updated security to protect sensitive customer data and comply with strict regulations like PCI DSS and SOX.
Healthcare & Life Sciences
Healthcare providers must maintain HIPAA compliance and protect patient health information (PHI) with secure, up-to-date network defenses.
Legal & Professional Services
Law firms and professional services handle confidential client data, necessitating strong security measures and compliance with data privacy laws.
Manufacturing & Industrial
Manufacturers increasingly rely on connected systems and virtual environments, requiring secure infrastructure to protect intellectual property and operational technology (OT).
Frequently Asked Questions
What is Fortinet Premium Service for VMs?
Fortinet Premium Service for VMs is a subscription that provides 4 years of access to essential security updates, firmware upgrades, and technical support for Fortinet's virtual security appliances.
Who is this service for?
This service is for businesses, particularly SMBs and mid-market companies, that utilize Fortinet virtual security appliances and require ongoing support and updates to maintain security and compliance.
What happens after the 4-year term?
After the 4-year term concludes, you will need to renew the subscription to continue receiving security updates, technical support, and access to new features for your Fortinet VM security appliances.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.