HP Poly Edge E Expansion Module for E400/E500 Series 22 Line Keys 85W93AA
The HP Poly Edge E Expansion Module 85W93AA extends the call handling capabilities of Poly Edge E400 and E500 series IP phones, providing 22 programmable line keys to manage high call volumes efficiently.
- Enhanced Call Management: Adds 22 programmable line keys, allowing staff to monitor and manage multiple calls and extensions without confusion.
- Increased Productivity: Streamlines call handling for receptionists and administrative teams, reducing wait times and improving responsiveness.
- Seamless Integration: Purpose-built for Poly Edge E400 and E500 series IP phones, ensuring reliable and frictionless setup.
- Scalable Communication: Supports business growth by easily expanding phone system capacity as call volumes or staff increase.
Product Overview
Product Overview
The HP Poly Edge E Expansion Module is a dedicated accessory designed to extend the functionality of Poly Edge E400 and E500 series IP phones, adding 22 programmable line keys for advanced call management. This grey module seamlessly integrates with existing Poly Edge phone setups, providing a consistent user experience.
Engineered to support growing business communication needs, this expansion module enhances operational efficiency by simplifying complex call flows. It allows for quick access to contacts, call queues, and monitoring features, ensuring that critical business communications are managed effectively.
- Core Functionality: Provides 22 programmable line keys, enabling receptionists and administrative staff to manage a high volume of calls and extensions with clarity.
- Operational Value: Extends the useful life and capability of existing Poly Edge E-series phones, offering a cost-effective solution for scaling communication needs.
- User Experience & Input: Offers a familiar interface with physical buttons, reducing the learning curve and improving user adoption for busy professionals.
- Compatibility & Build Quality: Specifically designed for Poly Edge E400 and E500 Series phones, ensuring perfect fit and reliable performance in daily business operations.
- Simplified Deployment: Connects directly to compatible Poly Edge phones, minimizing installation time and reducing the need for extensive IT support.
This expansion module is a strategic addition for any organization seeking to optimize its voice communication infrastructure and improve staff productivity.
Technical Specifications
1Performance & Business Impact
2Connectivity & I/O
3Physical & Environmental
4Lifecycle, Warranty & Compliance
Full Specifications
Features5
Packaging data1
Logistics data1
Technical details1
Lifecycle2
What This Solves
High-Volume Call Management
Organizations with busy reception desks or administrative teams often face challenges managing numerous incoming and outgoing calls simultaneously. This expansion module provides 22 dedicated line keys, enabling staff to quickly see line status, answer, transfer, and conference calls with minimal effort.
Growing SMBs, mid-market enterprises, administrative departments, customer service centers
Enhanced Executive Support
Executive assistants frequently manage multiple lines for their executives, requiring quick and discreet call handling capabilities. The module offers direct access to executive lines and contacts, ensuring efficient call screening and transfer without interruption.
Corporate offices, executive suites, professional services firms, large departmental teams
Optimized Front Desk Operations
Front desk and reception areas are the first point of contact for clients, making efficient call routing crucial for a positive impression. With 22 programmable keys, receptionists can easily manage multiple incoming lines, direct calls to the correct department, and monitor line availability.
Medical clinics, law offices, hotel lobbies, real estate agencies
Key Features
22 Programmable Line Keys
Provides dedicated buttons for managing multiple lines, contacts, or speed dials, significantly reducing call handling time and improving staff efficiency.
Direct Compatibility with Poly Edge E400/E500 Series
Ensures frictionless integration and reliable performance, leveraging the existing investment in Poly Edge IP phone infrastructure.
Grey Product Colour
Maintains a consistent aesthetic with compatible Poly Edge E-series phones, ensuring a professional and cohesive office environment.
Compact Form Factor (190 x 210 x 55 mm package)
Allows for easy placement on any desk without occupying excessive space, maintaining a tidy and organized workspace.
Lightweight Design (300 g package weight)
Facilitates simple installation and repositioning, minimizing physical effort during setup or office reconfigurations.
Industry Applications
Legal & Professional Services
Law firms and accounting practices utilize this module to manage multiple client lines and internal extensions efficiently, ensuring no critical calls are missed.
Finance & Insurance
Brokerages and insurance agencies deploy these modules to handle high volumes of client inquiries and internal transfers, maintaining responsive client service.
Healthcare & Life Sciences
Clinics and medical offices use this module for reception desks to manage patient calls, appointments, and internal communications effectively.
Retail & Hospitality
Hotel front desks and retail administrative offices benefit from enhanced call management, improving customer service and operational flow.
Frequently Asked Questions
Which Poly Edge phone models are compatible with this expansion module?
This HP Poly Edge E Expansion Module (85W93AA) is specifically designed for seamless compatibility with the Poly Edge E400 and E500 Series IP phones, ensuring full functionality and integration.
How many programmable keys does this module add to my Poly Edge phone?
The module provides an additional 22 programmable line keys, significantly expanding the call handling capacity and quick-dial options available on your compatible Poly Edge E-series phone.
Is special software or licensing required to use this expansion module?
No, the HP Poly Edge E Expansion Module typically does not require additional software or licensing beyond what is already configured for your compatible Poly Edge E400 or E500 series IP phone. It functions as a hardware extension.
What is included in the box with the expansion module?
The package includes one HP Poly Edge E Expansion Module (85W93AA). Any necessary connection cables are typically included with the module to ensure immediate setup with your compatible Poly Edge phone.
Warranty & Returns
Manufacturer Warranty
Manufacturer warranty applies. Contact Zent Networks for warranty terms specific to this product.
Warranty is provided directly by the manufacturer and covers defects in materials and workmanship under normal use.
Return Policy
Returns subject to manufacturer approval
Hardware returns are governed by the manufacturer's return policy. Some products are non-returnable or subject to restocking fees. Defective items are handled under the manufacturer warranty. Contact Zent Networks before initiating any return.