HPE ASR Utilization Extension 1 Year 24x7 Support
Secure 1 year of 24x7 support for your HPE ASR platform, ensuring uninterrupted operation and access to essential features for your business IT infrastructure.
- 24x7 Technical Support: Access round-the-clock expert assistance for critical issues, minimizing downtime.
- Extended Utilization: Maintain full access to platform capabilities and features beyond the initial term.
- Proactive Issue Resolution: Benefit from timely updates and patches to keep your system secure and performant.
- Compliance Assurance: Ensure your platform remains compliant with vendor requirements and operational standards.
Product Overview
Product Overview
This offering provides a one-year extension for HPE ASR (Adaptive Services Router) utilization and 24x7 support, ensuring continued access to the platform's advanced networking capabilities and expert technical assistance.
Ideal for IT Managers and IT Professionals in mid-market organizations, this subscription is designed for businesses that rely on HPE ASR for critical network functions and require continuous, high-availability service without the overhead of enterprise-level management.
- Continuous Platform Access: Maintain uninterrupted use of HPE ASR features and functionalities.
- 24x7 Expert Support: Receive immediate technical assistance from HPE-certified professionals anytime.
- Software Updates & Patches: Stay current with the latest security patches and performance enhancements.
- Predictable Operational Costs: Manage your IT budget with a clear, subscription-based licensing model.
- Extended Hardware/Software Lifecycle: Ensure your investment remains supported and functional for longer periods.
This HPE ASR utilization extension provides essential support and feature access, empowering mid-market IT teams to maintain peak performance and reliability.
What This Enables
Continuous Platform Access and Feature Utilization
Enable teams to maintain full access to the advanced capabilities of the HPE ASR platform beyond the initial license term. Streamline network operations by ensuring all features remain available for critical business functions.
On-premises network infrastructure, core routing deployments, business continuity planning, high-availability network services
24x7 Expert Technical Support
Provide IT staff with round-the-clock access to HPE-certified technical experts for immediate issue resolution. Automate the process of getting critical support, minimizing downtime and impact on business operations.
Mission-critical network environments, IT operations centers, distributed business locations, time-sensitive service delivery
Software Updates and Security Assurance
Ensure the HPE ASR platform receives timely security patches and performance updates to maintain a secure and efficient network. Streamline the update process to protect against emerging threats and vulnerabilities.
Regulated business operations, data-intensive workflows, compliance-focused IT departments, proactive security posture
Key Features
1-Year Term Extension
Guarantees continued access and support for your HPE ASR platform for an additional year, protecting your investment.
24x7 Electronic Support (E-LTU)
Provides immediate access to HPE technical experts anytime, reducing Mean Time To Resolution (MTTR) for critical issues.
Full Platform Utilization
Ensures all features and functionalities of the HPE ASR platform remain accessible and operational for your business needs.
Software Updates and Patches
Keeps your network infrastructure secure and performing optimally with the latest software enhancements from HPE.
Subscription Billing
Offers a predictable cost model for managing your IT expenses related to essential network hardware and software.
Industry Applications
Finance & Insurance
Financial institutions require highly reliable and secure network infrastructure to handle sensitive data and ensure continuous trading operations, making robust support for routing platforms essential.
Manufacturing & Industrial
Industrial operations depend on stable network connectivity for automation, IoT devices, and real-time data processing, necessitating uninterrupted service from core networking components like HPE ASR.
Healthcare & Life Sciences
Healthcare providers must maintain constant network availability for patient data, medical devices, and critical communication systems, where any downtime can have severe consequences.
Retail & Hospitality
Retail and hospitality businesses rely on network uptime for point-of-sale systems, inventory management, and customer-facing services, making extended support for network hardware crucial.
Frequently Asked Questions
What is HPE ASR Utilization Extension?
It is a subscription service that extends the licensed use and support coverage for your HPE Adaptive Services Router (ASR) platform for a specified term, typically one year. This ensures continued access to features and technical assistance.
What does 24x7 E-LTU mean?
E-LTU stands for Electronic License To Use. 24x7 E-LTU signifies that you have electronic entitlement to the software and 24-hour, 7-day-a-week access to technical support from the vendor.
Who is the target customer for this product?
This product is designed for businesses, particularly in the mid-market segment, that utilize HPE ASR platforms for their critical network operations and require ongoing support and feature access to maintain business continuity and performance.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.