HPE ASR Utilization Extension 3 Year 24x7 Support
Secure 3 years of 24x7 technical support and entitlement for your HPE ASR platform, ensuring uninterrupted operation and access to essential software features.
- 24x7 Technical Support: Access expert assistance around the clock for critical issues, minimizing downtime.
- Software Entitlement: Maintain access to the latest features and updates for your HPE ASR platform.
- Extended Term: Secure your operational continuity with a 3-year support and licensing term.
- Proactive Issue Resolution: Benefit from timely updates and patches to maintain system stability and security.
Product Overview
Product Overview
This offering provides a 3-year term license and 24x7 support for HPE ASR (Aruba Smart Rate) utilization. It ensures your organization maintains compliance and access to the full capabilities of the platform, including necessary software updates and round-the-clock technical assistance.
Designed for businesses that rely on robust network infrastructure, this license is ideal for IT Managers and IT Professionals overseeing SMB and mid-market environments. It integrates directly with your existing HPE ASR hardware, providing a critical layer of operational assurance and feature enablement.
- Extended Software Access: Guarantees continued access to the HPE ASR platform's features and functionalities.
- 24x7x365 Support: Provides immediate access to HPE technical experts for troubleshooting and issue resolution.
- Compliance Assurance: Helps meet regulatory and operational requirements by maintaining up-to-date software.
- Predictable IT Budgeting: Offers a fixed cost for software entitlement and support over a 3-year period.
- Minimized Downtime: Ensures rapid response and resolution to potential system disruptions.
This 3-year 24x7 support extension is the ideal choice for SMB and mid-market teams seeking reliable access to HPE ASR capabilities and expert technical assistance.
What This Enables
Continuous Platform Operation and Feature Access
Enable teams to maintain uninterrupted access to all HPE ASR platform features and functionalities. Streamline operations by ensuring software is up-to-date and compliant with current standards.
On-premises network infrastructure, business-critical application delivery, IT resource management, technology lifecycle management
24x7 Expert Technical Assistance
Provide IT staff with immediate access to HPE technical experts for troubleshooting and issue resolution. Automate critical support processes to minimize system downtime and maintain operational efficiency.
High-availability environments, IT operations monitoring, incident response management, proactive system maintenance
Long-Term IT Investment Protection
Protect your investment in HPE ASR hardware by ensuring continued software entitlement and support. Streamline budgeting with a predictable 3-year subscription term for essential platform services.
Capital expenditure planning, technology refresh cycles, long-term IT strategy, infrastructure standardization
Key Features
3-Year Term License
Provides predictable cost and guaranteed access to HPE ASR software features for an extended period, simplifying long-term IT planning.
24x7x365 Support
Offers round-the-clock access to HPE technical experts, ensuring rapid resolution of critical issues and minimizing business disruption.
Software Utilization Entitlement
Guarantees that your organization can utilize all licensed features of the HPE ASR platform without interruption.
Access to Updates and Patches
Ensures your HPE ASR platform remains secure and performs optimally with timely software updates and security patches.
HPE Brand Assurance
Leverages the reliability and expertise of HPE for your critical network infrastructure support and licensing needs.
Industry Applications
Finance & Insurance
Financial institutions require highly available and secure network infrastructure to support real-time transactions and sensitive data, making continuous support and up-to-date software critical for compliance and operational integrity.
Healthcare & Life Sciences
Healthcare organizations depend on reliable network connectivity for patient care systems and data management, necessitating robust support to prevent disruptions that could impact medical services and regulatory compliance.
Manufacturing & Industrial
Industrial environments often rely on sophisticated network controls for operations and automation, where downtime can lead to significant production losses and safety concerns, demanding 24x7 support for critical infrastructure.
Retail & Hospitality
Businesses in retail and hospitality depend on network uptime for point-of-sale systems, inventory management, and customer-facing services, making extended support crucial to avoid revenue loss and maintain customer satisfaction.
Frequently Asked Questions
What is HPE ASR?
HPE ASR refers to HPE's Aruba Smart Rate technology, which provides intelligent network switching capabilities. This license and support contract pertains to the software utilization and support for these ASR-enabled devices.
What does 'UTIL EXT' mean in the product title?
'UTIL EXT' typically signifies a Utilization Extension, indicating this is a license or support contract that extends the usage rights or support term for a specific HPE product, in this case, HPE ASR.
What is the billing model for this license?
This license follows a subscription billing model, meaning you pay periodically (e.g., annually) for the duration of the 3-year term.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.