Ivanti IN CASE OF EMERGENCY (ICE) for PSA8000 Virtual Appliance Subscription Platinum D
Ivanti IN CASE OF EMERGENCY (ICE) for PSA8000 Virtual Appliance Subscription Platinum D provides essential support and entitlement for your virtual appliance, ensuring business continuity.
- Access to: Expert technical support for critical issues, minimizing downtime.
- Coverage for: Platinum-level entitlements, including advanced features and services.
- Protection against: Operational disruptions with guaranteed response times.
- Entitlement to: Continued software updates and access to Ivanti resources.
Product Overview
Product Overview
This Ivanti IN CASE OF EMERGENCY (ICE) subscription provides Platinum-level support and entitlements for the PSA8000 Virtual Appliance. It ensures that your organization has access to critical resources and expert assistance when needed, safeguarding against operational disruptions and maintaining compliance.
This service is designed for IT Managers and IT Professionals within SMB and mid-market companies who rely on the Ivanti PSA8000 Virtual Appliance for their network security and access management. It integrates directly with your existing virtual appliance deployment, providing a safety net for unforeseen events.
- Platinum Support: Direct access to Ivanti's highest tier of technical support.
- Virtual Appliance Focus: Specifically tailored for the PSA8000 virtual appliance.
- Subscription Term: Ongoing access to support and entitlements based on the subscription period.
- Business Continuity: Minimizes the impact of critical incidents on operations.
- Feature Entitlement: Unlocks full capabilities and services associated with the Platinum tier.
This subscription is the ideal choice for businesses needing reliable, high-level support for their Ivanti PSA8000 Virtual Appliance, ensuring operational resilience.
What This Enables
Critical Incident Response and Resolution
Access to expert technical support for urgent issues affecting the PSA8000 Virtual Appliance. This ensures rapid diagnosis and resolution, minimizing operational impact and security risks.
On-premises virtual appliance deployments, business-critical network access, IT teams managing security infrastructure, organizations with strict uptime requirements.
Platinum Feature Entitlement and Access
Guaranteed entitlement to all features and services included in the Platinum tier of Ivanti's support program. This ensures your organization can fully utilize the capabilities of the PSA8000 Virtual Appliance.
Organizations seeking advanced functionality, businesses requiring comprehensive security controls, IT departments optimizing network access solutions.
Proactive Maintenance and Updates
Entitlement to software updates and patches for the PSA8000 Virtual Appliance, ensuring the system remains secure and performs optimally. This proactive approach prevents potential vulnerabilities.
Environments requiring regular security patching, businesses focused on system stability, IT teams managing compliance mandates.
Key Features
Platinum Support Tier
Receive the highest level of technical assistance from Ivanti experts for critical issues, ensuring rapid resolution and minimal downtime.
PSA8000 Virtual Appliance Specific
Tailored support and entitlements designed exclusively for the Ivanti PSA8000 Virtual Appliance, ensuring compatibility and optimal performance.
Subscription-Based Access
Continuous access to support and features throughout the subscription term, providing predictable operational continuity and cost management.
ICE Program Benefits
Access to Ivanti's 'In Case of Emergency' program, offering dedicated resources and priority handling for critical situations.
Feature Entitlement
Unlock and maintain access to all advanced features and functionalities associated with the Platinum license, maximizing the value of your investment.
Industry Applications
Finance & Insurance
This sector requires stringent security and high availability for access management solutions like the PSA8000 to protect sensitive financial data and maintain operational continuity.
Healthcare & Life Sciences
Ensuring secure and reliable access to patient data and critical systems is paramount, making robust support for access control solutions essential for compliance and patient care.
Legal & Professional Services
Firms handle confidential client information and require uninterrupted access to their systems, necessitating premium support for security and access management tools.
Manufacturing & Industrial
Maintaining operational uptime and securing access to industrial control systems and sensitive intellectual property is critical for production and business continuity.
Frequently Asked Questions
What is the Ivanti IN CASE OF EMERGENCY (ICE) program?
The ICE program is designed to provide enhanced support and resources for critical situations involving Ivanti products. This subscription ensures you have priority access to assistance when you need it most.
What does 'Platinum D' signify in this subscription?
Platinum D indicates the highest support tier offered by Ivanti for this product, typically including 24x7 support, faster response times, and access to specialized technical resources.
How long is the subscription term?
The subscription term is defined at the time of purchase and provides coverage for the duration specified. Renewal options are typically available to ensure continuous support.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.