Ivanti Neurons for ITSMAM Concurrent Analyst Subscription Migration
This subscription enables migration from Ivanti CSM on-prem to Ivanti Neurons for ITSMAM concurrent analyst licenses, ensuring continued IT service management capabilities for your business.
- Continuous Access: Maintain essential IT service management functionalities without interruption.
- Modern Platform: Transition to Ivanti's cloud-native ITSM platform for enhanced features and scalability.
- License Compliance: Ensure your organization remains compliant with Ivanti's latest licensing structure.
- Operational Efficiency: Streamline IT support processes with advanced ITSM capabilities.
Product Overview
Product Overview
This offering facilitates the migration of your existing Ivanti CSM on-prem subscription to Ivanti Neurons for ITSMAM concurrent analyst licenses. It ensures that your organization can continue to utilize advanced IT service management capabilities on Ivanti's modern, cloud-native platform.
Designed for IT Managers and IT Professionals within SMB and mid-market companies, this migration path allows businesses to transition from on-premise solutions to a more scalable and feature-rich ITSM environment. It integrates directly into existing IT operational workflows and infrastructure.
- Platform Migration: Facilitates a smooth transition from on-premise CSM to the Ivanti Neurons ITSM platform.
- Concurrent Licensing: Provides concurrent analyst licenses for flexible access to ITSM capabilities.
- Feature Enhancement: Unlocks advanced features and capabilities available on the Ivanti Neurons platform.
- Subscription Model: Operates on a subscription billing model for predictable IT expenses.
- Operational Continuity: Ensures uninterrupted IT service management operations during and after the migration.
This subscription is the ideal choice for SMB and mid-market organizations seeking to modernize their IT service management by migrating from on-premise solutions to a leading cloud-native platform.
What This Enables
Enable Advanced IT Service Management Capabilities
Enable teams to streamline incident, problem, and change management processes with advanced automation and analytics. Automate routine tasks and gain deeper insights into IT operations for proactive issue resolution.
cloud-based infrastructure, hybrid cloud environments, on-premise data centers, managed IT services, distributed workforce
Streamline IT Asset and Configuration Management
Streamline the tracking and management of IT assets and configurations across your entire environment. Automate discovery and maintain an accurate inventory to reduce risks and improve resource allocation.
on-premise servers, virtualized environments, cloud-based applications, endpoint devices, network infrastructure
Automate Service Request Fulfillment
Automate the fulfillment of common IT service requests, reducing manual effort and improving response times for end-users. Empower users with self-service options while ensuring IT processes are followed.
internal IT departments, multi-site organizations, business process automation, user support portals, IT workflow optimization
Key Features
Concurrent Analyst Licensing
Provides flexible access for multiple IT staff to use ITSM tools simultaneously, optimizing license utilization and cost-effectiveness.
Cloud-Native Platform
Leverages Ivanti Neurons for enhanced scalability, reliability, and access to the latest ITSM innovations without on-premise infrastructure management.
Migration Facilitation
Ensures a structured and supported transition from your existing Ivanti CSM on-premise deployment to the modern Neurons platform.
Integrated ITSM Capabilities
Offers a unified suite of tools for incident, problem, change, and asset management, improving operational efficiency.
Subscription Billing
Provides predictable operational expenses with a subscription-based model, simplifying IT budget management.
Industry Applications
Finance & Insurance
Financial institutions require robust IT service management to ensure compliance with strict regulatory standards like SOX and PCI DSS, demanding high availability and auditability of IT operations.
Healthcare & Life Sciences
Healthcare providers must adhere to HIPAA regulations, necessitating secure and well-documented IT service management processes to protect patient data and ensure system uptime for critical care.
Manufacturing & Industrial
Manufacturers rely on continuous IT operations for production lines and supply chain management, requiring efficient IT support to minimize downtime and maintain operational efficiency.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client data and require reliable IT systems with strong security and audit trails to meet client confidentiality and compliance demands.
Frequently Asked Questions
What is the primary benefit of migrating to Ivanti Neurons for ITSMAM?
The primary benefit is transitioning from an on-premise solution to a modern, cloud-native platform that offers enhanced scalability, advanced features, and simplified management, ensuring your IT service management remains current and efficient.
What does 'concurrent analyst' licensing mean?
Concurrent analyst licensing means that a specific number of users can access the ITSM platform simultaneously. This model is often more cost-effective for organizations with fluctuating user needs compared to named-user licenses.
Does this subscription include implementation services?
This offering is for the platform license migration. Professional services for implementation and configuration may be available separately and would be detailed in a Statement of Work.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.