Ivanti Neurons for ITSM Concurrent Analyst Perpetual On-Prem License
Gain perpetual on-premise access to Ivanti Neurons for ITSM with concurrent analyst licensing, empowering your IT service management operations.
- Concurrent Access: Enables multiple analysts to use ITSM features simultaneously, optimizing resource utilization.
- Perpetual License: Provides indefinite use of the licensed software version, eliminating recurring subscription costs for the core license.
- On-Premise Deployment: Ensures data resides within your own infrastructure, meeting strict security and compliance requirements.
- ITSM Functionality: Unlocks core capabilities for incident, problem, change, and service request management within your organization.
Product Overview
Product Overview
This offering provides a perpetual, on-premise license for Ivanti Neurons for ITSM, specifically for concurrent analyst usage. It unlocks the full suite of IT Service Management (ITSM) capabilities, allowing your IT teams to manage incidents, problems, changes, and service requests efficiently from within your own data center.
This license is designed for IT Managers and IT Professionals within SMB and mid-market organizations who require robust ITSM functionality without the complexities of cloud-based solutions or per-user subscription models. It integrates directly into your existing on-premise IT infrastructure, ensuring data control and compliance.
- Concurrent Licensing: Maximizes license value by allowing any available analyst to use the software when needed, rather than assigning a license to a specific individual.
- Perpetual Ownership: Grants indefinite rights to use the specific version of the software purchased, avoiding ongoing subscription fees for the core license.
- On-Premise Control: Facilitates deployment within your own secure network, ideal for organizations with stringent data residency or security policies.
- ITSM Suite Access: Provides access to essential modules for streamlined IT service delivery, including incident, problem, change, and service catalog management.
- Predictable Costing: Offers a one-time perpetual license purchase for the core software, simplifying budgeting and financial planning for IT investments.
This perpetual on-premise license is the ideal choice for SMB and mid-market teams seeking long-term, cost-effective control over their IT service management platform.
What This Enables
Enable Concurrent ITSM Analyst Access
Enable teams to efficiently manage IT incidents, problems, and changes by providing simultaneous access to Ivanti Neurons for ITSM features. Streamline IT support operations with a flexible licensing model that maximizes resource utilization.
on-premise deployments, internal IT operations, IT service desk management, business continuity planning
Maintain On-Premise Data Control
Organizations deploying Ivanti Neurons for ITSM on-premise can ensure all IT service management data remains within their own secure network. Businesses migrating from older ITSM solutions gain a modern platform with enhanced data governance.
regulated industries, data privacy compliance, hybrid IT environments, secure infrastructure management
Optimize IT Service Management Costs
Businesses managing IT service delivery can benefit from the predictable, one-time cost of a perpetual license for the core ITSM platform. Teams seeking to avoid ongoing subscription fees for essential ITSM functionality will find this model advantageous.
budget-conscious IT departments, long-term IT strategy, capital expenditure planning, infrastructure modernization
Key Features
Concurrent User Licensing
Maximizes the value of your ITSM investment by allowing any available analyst to access the system, rather than dedicating licenses to specific individuals.
Perpetual License Term
Provides indefinite rights to use the purchased software version, eliminating recurring subscription costs for the core platform and simplifying long-term budgeting.
On-Premise Deployment
Ensures your sensitive IT service management data remains within your own secure network, meeting stringent compliance and data residency requirements.
ITSM Core Modules
Unlocks essential IT service management functionalities including incident, problem, change, and service request management for streamlined IT operations.
Predictable Cost Structure
Offers a clear, one-time capital expenditure for the software license, making IT investment planning more straightforward for SMB and mid-market organizations.
Industry Applications
Finance & Insurance
Financial institutions require robust IT service management to ensure uptime and compliance with strict regulatory standards like SOX and PCI DSS, making on-premise ITSM a preferred solution for data control.
Healthcare & Life Sciences
Healthcare organizations must adhere to HIPAA and other data privacy regulations, necessitating on-premise solutions for sensitive patient data and critical IT service operations.
Government & Public Sector
Government agencies often have stringent security mandates and data residency requirements that favor on-premise deployments for IT management tools to maintain control over sensitive information.
Manufacturing & Industrial
Industrial environments often rely on stable, on-premise IT infrastructure for operational technology (OT) and critical business systems, benefiting from ITSM solutions that integrate seamlessly without external dependencies.
Frequently Asked Questions
What is a concurrent analyst license?
A concurrent analyst license allows a set number of users to access the software simultaneously. Instead of assigning a license to each individual, any analyst can use an available license when needed, optimizing usage and cost.
What does perpetual mean for this license?
Perpetual means you own the license to use this specific version of Ivanti Neurons for ITSM indefinitely. You do not have recurring subscription fees for the core software license itself, though ongoing support and maintenance may be separate.
Can this license be upgraded?
Yes, perpetual licenses can typically be upgraded to newer versions of the software, often requiring a separate upgrade purchase or maintenance agreement. Specific upgrade paths and costs are determined by Ivanti.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.