Ivanti Neurons for ITSM Concurrent Analyst Perpetual On-Prem License
Gain perpetual on-premise access to Ivanti Neurons for ITSM with concurrent analyst licenses, enabling efficient IT service management for your organization.
- License Term: Perpetual on-premise license providing long-term access to Ivanti Neurons for ITSM capabilities.
- Billing Model: Subscription-based billing ensures predictable costs for ongoing access to the platform.
- Analyst Capacity: Unlocks concurrent analyst access, allowing multiple IT staff to utilize ITSM features simultaneously.
- Platform Access: Enables full utilization of Ivanti Neurons for ITSM features for internal IT operations and service delivery.
Product Overview
Product Overview
This offering provides a perpetual, on-premise license for Ivanti Neurons for ITSM, specifically for concurrent analyst usage. It unlocks the core capabilities of Ivanti's IT Service Management platform, allowing your internal IT teams to manage services, incidents, problems, and changes effectively within your own infrastructure.
Designed for businesses that prefer on-premise solutions and require flexible access for their IT staff, this license is ideal for IT Managers and IT Professionals within SMB and mid-market companies. It integrates directly into your existing IT environment, providing a centralized system for managing IT operations and improving service delivery.
- Perpetual On-Premise Access: Own the license indefinitely for your on-premise deployment, avoiding recurring subscription fees for the core license.
- Concurrent User Model: Allows multiple analysts to access the platform simultaneously, optimizing resource utilization and cost-effectiveness.
- Full ITSM Functionality: Unlocks all features of Ivanti Neurons for ITSM, including incident, problem, change, and asset management.
- IT Operations Efficiency: Streamlines IT service desk operations, reducing resolution times and improving overall IT service quality.
- Compliance and Control: Maintain full control over your ITSM data and processes within your own data center, aiding in regulatory compliance.
Empower your IT department with a powerful, on-premise ITSM solution that scales with your concurrent user needs.
What This Enables
Enable Streamlined Incident Management
Enable teams to efficiently log, track, and resolve IT incidents using a centralized platform. Streamline communication and escalation processes to minimize downtime and restore services quickly.
on-premise deployments, internal IT operations, IT service desk, business continuity planning
Automate Change Request Workflows
Automate the process of submitting, approving, and implementing IT changes to reduce errors and disruptions. Streamline change management to ensure stability and minimize risk to production environments.
IT governance, risk management, operational efficiency, controlled IT environments
Improve Problem Resolution Processes
Streamline the identification and root cause analysis of recurring IT issues. Automate the tracking of problems and their associated incidents to prevent future occurrences and improve system reliability.
IT operations, system stability, proactive maintenance, service improvement initiatives
Key Features
Concurrent Analyst Licensing
Allows multiple IT staff to access the platform simultaneously, optimizing resource usage and cost-effectiveness for your IT team.
Perpetual On-Premise License
Provides indefinite ownership of the core license for your own data center, offering long-term cost predictability and control.
Integrated ITSM Modules
Offers a unified platform for incident, problem, change, and asset management, streamlining IT service delivery.
Workflow Automation
Automates routine IT tasks and processes, reducing manual effort and minimizing the risk of human error.
Reporting and Analytics
Provides insights into IT performance, service levels, and operational efficiency to support informed decision-making.
Industry Applications
Finance & Insurance
Financial institutions require robust IT service management to ensure high availability and compliance with strict regulatory standards like SOX and PCI DSS, making on-premise ITSM solutions critical for data security and control.
Healthcare & Life Sciences
Healthcare organizations must maintain strict data privacy under HIPAA and ensure continuous operation of critical systems, necessitating on-premise control and auditable IT service management processes.
Manufacturing & Industrial
Industrial environments often rely on specialized, on-premise operational technology (OT) and IT systems that require dedicated, controlled management to prevent disruptions to production lines and supply chains.
Government & Public Sector
Government agencies handle sensitive data and operate under stringent security mandates, often preferring on-premise solutions to maintain full control over their IT infrastructure and data residency.
Frequently Asked Questions
What is a concurrent analyst license?
A concurrent analyst license allows a specified number of users to access the software at the same time. If one user logs off, another can log on, making it an efficient model for teams where not all users need simultaneous access.
What does 'perpetual on-premise' mean for this license?
Perpetual means you own the license indefinitely. On-premise means the software is installed and managed on your own servers within your own data center, not in the cloud.
Can this license be upgraded or transferred?
Upgrade paths and transferability are subject to Ivanti's licensing policies. Please consult with Zent Networks for specific details regarding your potential upgrade or transfer scenarios.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.