Ivanti Neurons for ITSM & ITAM Concurrent Analyst Cloud Subscription
Ivanti Neurons for ITSM & ITAM Concurrent Analyst Cloud Subscription provides essential IT service and asset management capabilities, ensuring efficient operations for your business.
- License Type: Concurrent Analyst Cloud Subscription for Ivanti Neurons platform.
- Billing Model: Subscription-based, providing ongoing access to features.
- Platform: Cloud-based, accessible from anywhere with an internet connection.
- Value: Enables streamlined IT service delivery and asset tracking for improved operational efficiency.
Product Overview
Product Overview
This offering is a cloud-based subscription for Ivanti Neurons, providing concurrent analyst access to its powerful IT Service Management (ITSM) and IT Asset Management (ITAM) capabilities. It unlocks features designed to optimize IT operations, improve service delivery, and maintain compliance through effective asset tracking.
Ideal for IT Managers and IT Professionals within SMB and mid-market organizations, this subscription integrates into existing IT environments. It supports businesses managing their own IT infrastructure, from on-premises servers to cloud services, by providing centralized tools for service desk operations and asset lifecycle management.
- Streamlined Service Delivery: Automate incident, problem, and change management processes.
- Enhanced Asset Visibility: Gain a clear view of all IT assets, their lifecycle, and associated costs.
- Improved Compliance: Maintain accurate records for audits and regulatory requirements.
- Increased Efficiency: Reduce manual tasks and empower IT teams with self-service options.
- Scalable Cloud Platform: Access powerful ITSM and ITAM tools without significant upfront infrastructure investment.
Empower your IT team with Ivanti Neurons for efficient service management and asset control, tailored for the needs of growing businesses.
What This Enables
Enable Efficient Incident and Request Management
Enable teams to quickly log, track, and resolve IT incidents and service requests. Streamline the IT support process to minimize downtime and improve user satisfaction.
on-premises infrastructure, cloud services, hybrid environments, distributed workforce
Automate IT Asset Discovery and Tracking
Automate the discovery and tracking of all IT assets across the organization. Streamline inventory management to ensure accurate data for financial and compliance purposes.
managed services, multi-site operations, regulated industries, asset lifecycle management
Enhance Change Management Processes
Streamline the process for managing IT changes, reducing the risk of service disruptions. Enable teams to plan, approve, and implement changes with greater control and visibility.
ITIL framework adoption, critical system updates, controlled deployments, risk mitigation
Key Features
Concurrent Analyst Licensing
Provides flexible access for IT support staff to utilize ITSM and ITAM tools as needed, optimizing license utilization.
Cloud-Based Platform
Ensures accessibility from any location, reduces infrastructure overhead, and provides automatic updates and maintenance.
Integrated ITSM and ITAM
Offers a unified view of IT services and assets, improving operational efficiency and decision-making.
Automated Workflows
Reduces manual effort in incident, request, and change management, leading to faster resolution times and fewer errors.
Asset Lifecycle Management
Provides comprehensive tracking of IT assets from procurement to disposal, enhancing compliance and cost control.
Industry Applications
Finance & Insurance
Requires strict adherence to regulatory compliance and robust data security for managing financial and customer information, making ITAM and ITSM critical for operational integrity.
Healthcare & Life Sciences
Needs to maintain high availability of critical systems and manage sensitive patient data, necessitating efficient incident response and precise asset tracking for medical devices and IT infrastructure.
Manufacturing & Industrial
Relies on the uptime of specialized operational technology and IT systems, demanding streamlined service management and accurate inventory of all hardware and software assets.
Education & Research
Manages diverse IT environments with numerous endpoints and software licenses, benefiting from efficient service desk operations and comprehensive asset lifecycle management to control costs.
Frequently Asked Questions
What is a concurrent analyst license?
A concurrent analyst license allows a set number of users to access the Ivanti Neurons platform simultaneously. This means the license is shared among users, and only the number of users actively using the system at any given moment counts against the license limit.
What is the difference between ITSM and ITAM?
ITSM (IT Service Management) focuses on delivering IT services to users, covering processes like incident, problem, and change management. ITAM (IT Asset Management) focuses on managing the lifecycle of IT assets, including hardware and software, to optimize costs and ensure compliance.
Is this a perpetual license or a subscription?
This is a cloud subscription, meaning you pay a recurring fee for access to the software and its updates for a defined term, rather than purchasing it outright.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.