Ivanti Service Manager Fixed Perpetual License Migration
This Ivanti license facilitates the migration from Service Desk Enterprise to Service Manager, ensuring continued access to essential IT service management capabilities.
- License Entitlement: Grants perpetual rights to Ivanti Service Manager software, enabling advanced ITSM features.
- Migration Support: Covers the transition from your existing Ivanti Service Desk Enterprise environment.
- Operational Continuity: Protects against service disruption by ensuring access to updated software and features.
- Feature Access: Provides entitlement to the full suite of Ivanti Service Manager functionalities for enhanced IT operations.
Product Overview
Product Overview
This is a platform software license enabling the migration from Ivanti Service Desk Enterprise to Ivanti Service Manager. It provides perpetual rights to the Service Manager software, unlocking advanced IT service management capabilities and ensuring continued operational support.
This license is designed for businesses that utilize Ivanti Service Desk Enterprise and are looking to upgrade to the more advanced Service Manager platform. It is suitable for IT Managers and IT Professionals within SMB and mid-market companies managing their own IT infrastructure and service desk operations.
- Perpetual Licensing: Secure long-term access to Ivanti Service Manager without ongoing subscription fees for the core license.
- Platform Migration: Facilitates a smooth transition from your current Ivanti Service Desk Enterprise deployment.
- Feature Unlock: Grants access to the full feature set of Ivanti Service Manager for enhanced ITSM.
- Compliance Assurance: Helps maintain software compliance by providing a legitimate license for the upgraded platform.
- Operational Stability: Ensures your IT service desk can continue to operate effectively with updated software.
This perpetual license is the ideal choice for SMB and mid-market teams seeking a stable, long-term solution for their IT service management needs through a platform upgrade.
What This Enables
Enable Advanced IT Service Management
Enable teams to streamline incident, problem, and change management processes with advanced automation and workflow capabilities. Improve service delivery and user satisfaction through a more powerful and integrated ITSM platform.
On-premises deployments, Cloud-hosted environments, Hybrid IT infrastructures, IT departments managing internal services
Streamline IT Operations and Support
Streamline the management of IT assets, knowledge bases, and service requests within a unified platform. Automate routine tasks and improve response times to IT support tickets, reducing operational overhead.
Businesses with dedicated IT teams, Organizations standardizing IT processes, Companies seeking centralized IT control
Automate Workflow and Task Management
Automate complex IT workflows and task assignments, ensuring tasks are completed efficiently and compliantly. Enhance collaboration among IT staff and provide clear visibility into ongoing IT service activities.
Companies with structured IT governance, Environments requiring auditable IT processes, Mid-market organizations scaling IT support
Key Features
Perpetual License
Provides permanent ownership of the Ivanti Service Manager software license, eliminating recurring subscription costs for the core platform.
Migration Path
Facilitates a structured and supported transition from Ivanti Service Desk Enterprise to the advanced Service Manager platform.
Advanced ITSM Capabilities
Unlocks a comprehensive suite of IT service management tools for enhanced incident, problem, change, and asset management.
Unified Platform
Consolidates IT service desk functions into a single interface, improving efficiency and user experience.
Scalability
Supports growing IT needs by providing a robust platform that can adapt to increasing user counts and service complexity.
Industry Applications
Finance & Insurance
Financial institutions require robust IT service management to ensure compliance with strict regulatory standards like SOX and PCI DSS, demanding reliable incident and change management.
Healthcare & Life Sciences
Healthcare providers must maintain high availability and data security for patient systems, necessitating efficient incident resolution and change control to meet HIPAA requirements.
Manufacturing & Industrial
Manufacturers rely on stable IT operations for production continuity, requiring prompt IT support and effective management of IT assets and changes to minimize downtime.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client data, demanding secure and efficient IT support to maintain client confidentiality and operational uptime.
Frequently Asked Questions
What is the difference between Ivanti Service Desk Enterprise and Ivanti Service Manager?
Ivanti Service Manager is a more advanced and feature-rich IT Service Management (ITSM) platform compared to Ivanti Service Desk Enterprise. It offers enhanced capabilities in areas like automation, analytics, and integration, providing a more comprehensive solution for modern IT operations.
Is this a subscription or a perpetual license?
This specific offering is a perpetual license, meaning you own the license rights indefinitely after the initial purchase. It is a migration license to move from Service Desk Enterprise to Service Manager.
What does 'Fixed Perpetual License' mean in this context?
It signifies that the license grants perpetual usage rights to a specific version or tier of Ivanti Service Manager at the time of purchase. It is a one-time purchase for ongoing use of that licensed software version.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.