Ivanti Service Manager User License Upgrade
Upgrade your Ivanti Service Manager fixed named user license to ensure continued access to essential ITSM functionalities and maintain operational efficiency.
- License Term: Subscription-based access to Ivanti Service Manager features.
- Billing Model: Recurring subscription ensures continuous service availability.
- Platform: Applies to Ivanti Service Manager, enabling enhanced IT service delivery.
- Value: Maintain compliance and access the latest features for optimal IT operations.
Product Overview
Product Overview
This offering is an upgrade license for Ivanti Service Manager, specifically for fixed named users. It ensures that your organization maintains access to the full suite of IT Service Management (ITSM) capabilities provided by Ivanti, including incident, problem, and change management, as well as service request fulfillment and asset management.
This license is designed for IT Managers and IT Professionals within SMB and mid-market companies who are already utilizing Ivanti Service Manager. It fits into your existing ITSM environment, allowing for the expansion or renewal of user access to manage IT services more effectively and efficiently.
- Enhanced ITSM Capabilities: Unlock advanced features for streamlined IT service delivery.
- User Access Renewal: Ensure all designated users retain access to critical ITSM tools.
- Subscription Billing: Predictable recurring costs for continuous service.
- Compliance Assurance: Maintain adherence to licensing requirements.
- Feature Updates: Access to the latest Ivanti Service Manager functionalities.
This license upgrade is the ideal choice for SMB and mid-market teams seeking to maintain and enhance their IT service management operations with Ivanti.
What This Enables
Enable Teams to Streamline IT Service Delivery
Enable teams to manage incidents, requests, and changes more efficiently with upgraded user licenses. Streamline workflows and improve response times by ensuring all necessary personnel have access to the platform's full feature set.
cloud-based ITSM, on-premises ITSM, hybrid IT environments, IT service desk operations
Automate License Management and Compliance
Automate the process of maintaining up-to-date user licenses to ensure ongoing compliance with Ivanti's terms. Avoid potential penalties or service interruptions by proactively managing your license entitlements.
regulated business operations, multi-departmental IT, IT asset management, software license audits
Enhance IT Asset and Configuration Management
Streamline the tracking and management of IT assets and configurations by ensuring all relevant users have access to Ivanti Service Manager's capabilities. Improve visibility into your IT infrastructure to support better decision-making.
growing IT infrastructure, IT asset lifecycle management, configuration management database (CMDB) utilization, IT service continuity planning
Key Features
Fixed Named User License
Guarantees access for specific individuals, ensuring predictable user capacity and cost.
Subscription Billing
Provides predictable operational expenses and continuous access to the latest software updates and support.
Ivanti Service Manager Platform Access
Unlocks the full suite of IT Service Management capabilities, including incident, problem, change, and request management.
Upgrade Entitlement
Ensures you are running on a current and supported version of the software, maintaining security and feature relevance.
Compliance Assurance
Helps maintain adherence to software licensing agreements, avoiding potential legal or operational risks.
Industry Applications
Finance & Insurance
Financial institutions require robust IT service management to ensure compliance with strict regulations like SOX and PCI DSS, demanding reliable incident and change management processes.
Healthcare & Life Sciences
Healthcare providers must adhere to HIPAA regulations, necessitating secure and auditable IT service management practices for patient data protection and system uptime.
Manufacturing & Industrial
Manufacturers rely on continuous operational uptime; effective IT service management is critical for minimizing production downtime and managing complex industrial control systems.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client data and require high availability for their IT systems to meet client demands and maintain confidentiality.
Frequently Asked Questions
What is a fixed named user license?
A fixed named user license is assigned to a specific individual within your organization. Only that designated user can access the software through that license, ensuring predictable costs and capacity management.
What does 'upgrade' mean in this context?
An upgrade license typically means you are renewing or extending your existing subscription for Ivanti Service Manager, ensuring you continue to have access to the platform and its features, potentially including newer versions or enhanced capabilities.
How does this license apply to my business?
This license applies to your internal IT operations, enabling your IT staff to manage your organization's IT services, support requests, and infrastructure more effectively. It is for your business's own use, not for resale or service provision to others.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.