Lenovo NCI-D Ultimate ProSupport Per Core 2 Year Subscription
This Lenovo NCI-D Ultimate ProSupport subscription provides essential 2-year coverage for your core platform, ensuring uninterrupted operations and access to advanced features.
- Coverage for: Critical platform software and features, ensuring business continuity and access to advanced capabilities.
- Term: 2-year subscription providing consistent support and access without interruption.
- Billing: Predictable subscription model for easier IT budget management.
- Value: Maintains compliance, unlocks full feature sets, and guarantees continued operation of essential business systems.
Product Overview
Product Overview
The Lenovo NCI-D Ultimate ProSupport Per Core 2 Year Subscription is a software licensing agreement that grants your organization access to advanced support and features for your Lenovo infrastructure. This subscription ensures that your core platform remains operational, compliant, and equipped with the latest capabilities for the duration of the term.
This offering is designed for IT Managers and IT Professionals within SMB and mid-market companies who are responsible for maintaining their organization's IT environment. It integrates directly with your existing Lenovo hardware and software stack, providing a critical layer of support and feature enablement that prevents downtime and enhances operational efficiency.
- Extended Support: Access to Lenovo's premium support services for rapid issue resolution.
- Feature Unlock: Enables advanced functionalities and capabilities within the NCI-D platform.
- Compliance Assurance: Helps maintain regulatory compliance through up-to-date software and support.
- Operational Continuity: Minimizes downtime risk with proactive support and timely updates.
- Predictable Costs: Subscription-based billing offers clear and manageable IT expenditure.
This Lenovo subscription is the ideal choice for SMB and mid-market teams seeking to maximize their IT investment with reliable support and full feature access.
What This Enables
Platform Software Feature Access
Enable teams to utilize the full suite of advanced features and functionalities available within the Lenovo NCI-D platform. This ensures that your infrastructure is optimized for performance and can support evolving business needs.
core infrastructure management, advanced feature utilization, operational optimization, business continuity planning
Continuous Operational Support
Streamline issue resolution and minimize downtime with access to Lenovo's premium support services. This ensures that any critical platform issues are addressed promptly, maintaining business operations without interruption.
mission-critical system support, rapid incident response, IT operational stability, risk mitigation
Software Compliance and Updates
Automate the process of maintaining software compliance and accessing necessary updates for your Lenovo platform. This subscription guarantees you are running supported software versions, crucial for regulatory adherence and security.
regulatory compliance, security posture management, software lifecycle management, audit readiness
Key Features
Per-core licensing
Ensures accurate and cost-effective licensing based on your specific core infrastructure needs.
2-year term
Provides long-term stability and predictable support coverage, reducing the need for frequent renewals.
Ultimate ProSupport
Grants access to Lenovo's highest tier of technical support for rapid and expert issue resolution.
Platform software access
Unlocks advanced features and capabilities, enhancing the performance and utility of your Lenovo infrastructure.
Subscription billing
Offers a manageable and predictable cost structure for essential IT support and software access.
Industry Applications
Manufacturing & Industrial
Ensures continuous operation of critical production systems and supply chain management software, vital for maintaining output and meeting delivery schedules.
Finance & Insurance
Maintains the integrity and availability of sensitive financial data and trading platforms, adhering to strict regulatory compliance and uptime requirements.
Healthcare & Life Sciences
Guarantees the uptime and performance of patient management systems and diagnostic tools, crucial for delivering timely and accurate medical care.
Retail & Hospitality
Supports point-of-sale systems, inventory management, and customer-facing applications, essential for daily operations and customer experience.
Frequently Asked Questions
What does 'NCI-D' refer to in this product name?
NCI-D typically refers to Lenovo's Network Cloud Infrastructure, often associated with their ThinkAgile or similar converged/hyperconverged solutions. This subscription is for the software and support related to that platform.
What is the difference between standard support and ProSupport?
ProSupport offers a higher level of service than standard support, often including 24/7 access to advanced technicians, faster response times, and sometimes on-site support options, ensuring quicker resolution of critical issues.
Is this license tied to specific hardware?
While this is a platform license, it is intended for Lenovo infrastructure. The 'Per Core' designation means the license quantity is determined by the number of processor cores on your Lenovo servers running the NCI-D platform.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.