Lenovo NDB Addon for NCI-D ProSupport Per Core 5 Year Subscription
Extend your Lenovo NCI-D ProSupport with a 5-year subscription, ensuring continuous operation and access to expert technical assistance for your core infrastructure.
- Extended Coverage: 5-year subscription for Lenovo NCI-D ProSupport, providing long-term assurance.
- Expert Support: Access to Lenovo's certified technicians for timely issue resolution.
- Operational Continuity: Minimize downtime and maintain business operations with guaranteed support.
- Compliance Assurance: Maintain necessary support levels for regulatory or internal policy adherence.
Product Overview
Product Overview
This is a 5-year subscription license for Lenovo's NCI-D ProSupport, specifically designed for per-core licensing. It unlocks advanced support features and ensures your critical Lenovo infrastructure receives timely and expert attention.
Business owners and IT managers in SMB and mid-market companies utilize this subscription to guarantee the operational continuity of their core IT systems. It integrates directly with their existing Lenovo hardware, providing a predictable support framework.
- 5-Year Subscription Term: Lock in support coverage for five years, simplifying budgeting and planning.
- Per Core Licensing: Tailored licensing model that aligns support costs with your specific core count.
- ProSupport Access: Gain access to Lenovo's premium support services, including advanced technical assistance.
- Hardware & Software Support: Covers issues related to your Lenovo NCI-D platform, ensuring comprehensive protection.
- Business Continuity: Proactive and reactive support to minimize downtime and maintain productivity.
This Lenovo ProSupport subscription is the ideal choice for SMB and mid-market teams seeking predictable, long-term support for their critical infrastructure.
What This Enables
Guaranteed Hardware Support and Replacement
Coverage for hardware failures, ensuring rapid diagnosis and resolution. This provides business continuity by minimizing unexpected downtime and the associated productivity losses.
on-premises servers, critical business applications, data center infrastructure, core IT systems
Access to Advanced Technical Expertise
Entitlement to engage with Lenovo's certified support engineers for complex troubleshooting. This ensures that your IT team receives specialized assistance to resolve intricate technical issues efficiently.
mission-critical workloads, virtualized environments, high-performance computing, complex server configurations
Proactive Issue Prevention and Maintenance
Protection against potential system degradations through proactive monitoring and advisories. This helps in identifying and rectifying issues before they impact operations, maintaining system stability.
production servers, business-critical databases, network core components, essential IT services
Key Features
5-Year Subscription Term
Provides long-term cost predictability and eliminates the need for frequent renewal decisions, simplifying IT budget management.
Per Core Licensing Model
Aligns support costs directly with the processing power of your infrastructure, ensuring a cost-effective solution based on actual usage.
Lenovo ProSupport
Grants access to premium technical support, including 24x7 phone support, advanced troubleshooting, and faster response times for critical issues.
Onsite Support Options
Ensures that if hardware issues cannot be resolved remotely, a technician can be dispatched to your location, minimizing physical downtime.
Hardware and Software Support
Offers a single point of contact for issues related to your Lenovo NCI-D platform, covering both hardware failures and software-related problems.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust support to meet strict regulatory compliance and ensure uninterrupted trading and customer service operations.
Healthcare & Life Sciences
Healthcare providers depend on continuous access to patient data and critical systems, necessitating reliable hardware support to avoid disruptions in care delivery and maintain HIPAA compliance.
Manufacturing & Industrial
Industrial operations rely on stable IT infrastructure for production control and supply chain management, where downtime can lead to significant financial losses and production delays.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client data and require consistent system uptime to meet deadlines and maintain client confidentiality.
Frequently Asked Questions
What is the Lenovo NDB ADDON FOR NCI-D PRODSUP PERCORE 5Y?
This is a 5-year subscription license for Lenovo's NCI-D ProSupport service, priced per core. It provides extended access to premium technical support for your Lenovo infrastructure.
Who is this subscription for?
This subscription is designed for SMB and mid-market businesses that utilize Lenovo NCI-D platforms and require guaranteed, long-term technical support to ensure operational continuity.
What does 'Per Core' licensing mean?
Per core licensing means the cost of the support subscription is calculated based on the number of processor cores in your Lenovo servers, providing a scalable and potentially cost-effective model.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.