Lenovo NDB Addon for NCI-D ProSupport Plus Per Core 1 Year
This Lenovo NDB Addon for NCI-D ProSupport Plus provides 1 year of enhanced support for your core infrastructure, ensuring business continuity.
- Enhanced Support: Access to Lenovo's premium ProSupport Plus services for critical infrastructure.
- Extended Coverage: Continues your existing support agreement for an additional 12 months.
- Per Core Licensing: Tailored support based on the number of processor cores in your environment.
- Business Continuity: Minimizes downtime risk with rapid response and expert technical assistance.
Product Overview
Product Overview
This Lenovo NDB Addon for NCI-D ProSupport Plus is a 1-year subscription that extends premium support coverage for your Lenovo infrastructure. It ensures that your critical systems benefit from Lenovo's highest level of technical assistance, including hardware repair, software support, and proactive monitoring.
Designed for businesses that rely on Lenovo hardware for their core operations, this addon is ideal for IT Managers and IT Professionals seeking to maintain optimal performance and minimize operational disruptions. It integrates directly with your existing Lenovo support agreements, providing a seamless extension of service.
- Premium Technical Support: Gain access to expert technicians for faster issue resolution.
- Proactive Monitoring: Benefit from AI-assisted monitoring to identify and address potential issues before they impact operations.
- Accidental Damage Protection: Coverage for unexpected hardware damage, reducing repair costs.
- Onsite Repair: Expedited hardware repair services performed at your location.
- Software Support: Assistance with Lenovo-specific software and operating system issues.
Secure uninterrupted operation and expert assistance for your Lenovo infrastructure with this essential 1-year support addon.
What This Enables
Hardware Failure and Replacement Coverage
Coverage for unexpected hardware failures, ensuring timely replacement of faulty components. This minimizes extended downtime and maintains operational continuity for critical business functions.
server environments, core infrastructure, business-critical applications, data center operations
Expert Technical Assistance and Troubleshooting
Access to Lenovo's specialized technical support team for complex troubleshooting and issue resolution. This ensures that IT staff can quickly resolve problems without extensive internal research or delays.
complex IT environments, multi-vendor infrastructure, mission-critical systems, IT department support
Proactive Issue Detection and Prevention
Entitlement to proactive monitoring tools and services that identify potential hardware or performance issues before they cause outages. This allows for preventative maintenance, reducing unplanned downtime.
high-availability systems, performance-sensitive workloads, proactive IT management, infrastructure health monitoring
Key Features
Per Core Licensing Model
Provides cost-effective support tailored to the processing power of your infrastructure.
1 Year Subscription Term
Ensures continuous support coverage for a defined period, simplifying budget planning.
ProSupport Plus Services
Access to Lenovo's highest tier of support, including AI-driven insights and expert assistance.
Onsite Repair Services
Reduces downtime by bringing expert technicians and necessary parts directly to your location.
Accidental Damage Protection
Mitigates unexpected costs associated with hardware damage incidents.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust support to meet strict regulatory compliance and ensure uninterrupted trading and customer service operations.
Healthcare & Life Sciences
Healthcare providers depend on continuous access to patient data and critical systems, necessitating reliable hardware support and rapid response to minimize disruption to patient care.
Manufacturing & Industrial
Industrial operations rely on stable IT infrastructure for production control and logistics, making extended downtime costly and requiring dependable support for mission-critical systems.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client data and require consistent system uptime to meet deadlines and maintain client confidentiality.
Frequently Asked Questions
What is the NDB ADDON FOR NCI-D PRODSUP PERCORE 1Y?
This is a 1-year subscription addon that extends Lenovo's NCI-D ProSupport Plus coverage for your infrastructure on a per-core basis. It ensures continued access to premium technical support and repair services.
What does 'Per Core' licensing mean for this support addon?
Per core licensing means the support coverage is priced based on the number of processor cores in your Lenovo servers or infrastructure. This allows for scalable and precise support provisioning.
How does this addon extend my existing support?
This addon is designed to be added to an existing Lenovo support contract, extending its duration by one year. It seamlessly integrates with your current support agreement.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.