Lenovo NDB Service Platform ProSupport Plus Per Core 5 Year Subscription
This 5-year Lenovo NDB Service Platform ProSupport Plus subscription ensures your critical business operations are supported with advanced entitlements and continuous feature access.
- Extended Coverage: Guarantees 5 years of access to Lenovo's premium support platform.
- Enhanced Capabilities: Unlocks advanced features and functionalities for your Lenovo NDB platform.
- Operational Continuity: Minimizes downtime risk with proactive support and timely issue resolution.
- Compliance Assurance: Helps maintain regulatory compliance through consistent platform updates and support.
Product Overview
Product Overview
The Lenovo NDB Service Platform ProSupport Plus Per Core 5 Year Subscription provides a multi-year entitlement to Lenovo's advanced support services and platform features. This subscription ensures your core business operations remain compliant, secure, and performant by granting access to premium support resources and software capabilities for a defined five-year term.
This licensing is designed for businesses utilizing Lenovo's NDB Service Platform for their own IT operations. It is ideal for IT Managers and Business Owners in SMB and mid-market companies who need reliable, long-term support and access to the full feature set of their platform without the overhead of managing complex support contracts or licensing renewals annually.
- Five-Year Term: Provides long-term planning and budget predictability for critical platform support.
- Per Core Licensing: Aligns subscription costs with the actual compute resources utilized by the platform.
- ProSupport Plus Entitlement: Grants access to Lenovo's highest tier of technical support, including advanced diagnostics and issue resolution.
- Platform Feature Access: Unlocks the full suite of software features and functionalities available for the NDB Service Platform.
- Proactive Monitoring: Enables continuous system health checks and potential issue identification before they impact operations.
Secure your business's critical infrastructure with a predictable, long-term support solution from Lenovo, tailored for SMB and mid-market operational needs.
What This Enables
Continuous Platform Operation and Feature Access
Enable teams to maintain consistent access to all advanced features and functionalities of the Lenovo NDB Service Platform. Streamline operations by ensuring all licensed cores are covered by premium support, preventing unexpected service interruptions.
core business applications, internal IT infrastructure, server virtualization, data management platforms
Long-Term Budget Predictability
Automate the renewal process for critical platform support, locking in pricing for five years. This simplifies IT budgeting and eliminates the risk of price increases or lapses in coverage for essential services.
financial planning, IT asset management, multi-year technology roadmaps, operational expense management
Proactive Issue Resolution and Risk Mitigation
Protect against potential downtime by ensuring access to Lenovo's ProSupport Plus expertise for rapid issue diagnosis and resolution. Minimize business impact from technical challenges with guaranteed response times and advanced troubleshooting.
business continuity planning, critical system monitoring, risk management strategies, IT service level agreements
Key Features
5-Year Subscription Term
Provides long-term operational certainty and simplifies IT lifecycle management with predictable support coverage.
Per Core Licensing Model
Aligns support costs directly with the compute resources utilized, offering a scalable and efficient licensing structure.
Lenovo ProSupport Plus
Grants access to Lenovo's highest level of technical support, including advanced diagnostics, onsite support, and expert assistance for faster issue resolution.
Full Platform Feature Access
Unlocks all available software capabilities and advanced functionalities of the Lenovo NDB Service Platform, maximizing its utility.
Proactive Support and Monitoring
Enables early detection of potential issues and proactive maintenance, reducing the likelihood of critical system failures.
Industry Applications
Finance & Insurance
Financial institutions require high availability and robust support for their critical data platforms to meet strict regulatory compliance and ensure continuous transaction processing.
Healthcare & Life Sciences
Healthcare providers depend on reliable IT infrastructure for patient data management and operational efficiency, necessitating premium support to avoid disruptions to care delivery.
Manufacturing & Industrial
Industrial operations rely on integrated IT systems for production control and logistics, demanding consistent platform performance and rapid support to prevent costly manufacturing downtime.
Legal & Professional Services
Law firms and professional services organizations handle sensitive client data and require secure, always-on platforms to maintain client confidentiality and operational continuity.
Frequently Asked Questions
What is the Lenovo NDB Service Platform?
The Lenovo NDB Service Platform is a solution designed to manage and support Lenovo hardware and software environments. This subscription provides access to its advanced features and premium support services.
What does 'Per Core' licensing mean?
Per Core licensing means the subscription cost is based on the number of processor cores within the servers running the NDB Service Platform. This ensures you are licensed according to your actual compute capacity.
What is the benefit of ProSupport Plus?
ProSupport Plus is Lenovo's premier support offering, providing 24x7 access to expert technicians, advanced troubleshooting, and often includes accidental damage protection and proactive monitoring for your hardware and software.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.