Malwarebytes THREATDOWN Incident Response
Malwarebytes THREATDOWN Incident Response provides expert, rapid assistance to contain and remediate cyber security incidents, minimizing business disruption.
- Rapid Containment: Access to immediate expert intervention to stop the spread of active threats.
- Expert Remediation: Coverage for professional services to eradicate malware and restore systems.
- Reduced Downtime: Protection against extended operational losses and reputational damage.
- Proactive Guidance: Entitlement to post-incident analysis and recommendations to prevent recurrence.
Product Overview
Product Overview
Malwarebytes THREATDOWN Incident Response is a cloud-based service designed to provide immediate, expert support when your organization experiences a cyber security incident. It offers specialized assistance to quickly contain threats, eradicate malicious elements, and restore normal business operations.
This service is ideal for IT Managers, IT Professionals, and Business Owners in SMB and mid-market companies who need immediate access to specialized cybersecurity expertise without maintaining a large internal security team. It integrates with your existing security posture to provide a critical layer of defense during a crisis.
- 24/7 Expert Access: Immediate connection to certified incident response professionals.
- Threat Containment: Swift action to isolate affected systems and prevent further compromise.
- Malware Eradication: Thorough removal of malicious software and backdoors.
- System Restoration: Assistance in bringing affected systems back online securely.
- Post-Incident Analysis: Detailed reporting and recommendations for future security improvements.
This service offers SMB and mid-market teams enterprise-grade incident response capabilities, ensuring swift recovery from cyber attacks.
What This Solves
Rapid Cyber Attack Containment
Enable teams to quickly isolate compromised systems and prevent the lateral movement of threats across the network. Streamline the process of stopping active attacks before they cause irreversible damage.
cloud-hosted applications, on-premises servers, hybrid environments, remote workforce
Malware and Ransomware Remediation
Automate the eradication of malicious software, including ransomware, viruses, and spyware, from affected endpoints and servers. Ensure thorough cleanup to prevent reinfection and data corruption.
endpoint security management, server infrastructure, network segmentation, data backup strategy
Security Incident Investigation
Support incident response teams in conducting forensic analysis to understand the scope and impact of a breach. Provide detailed reporting to meet compliance requirements and inform future security strategies.
security operations, compliance auditing, risk management, business continuity planning
Key Features
24/7 Expert Availability
Immediate access to certified incident responders ensures threats are addressed around the clock, minimizing response delays.
On-site or Remote Support
Flexible deployment options allow experts to provide assistance either remotely or on-site, adapting to the specific needs of the incident.
Advanced Threat Detection and Analysis
Utilizes cutting-edge tools and techniques to identify sophisticated threats and understand their root cause.
Comprehensive Remediation Services
Goes beyond containment to ensure complete eradication of threats and secure restoration of affected systems.
Post-Incident Reporting and Guidance
Provides detailed insights into the incident and actionable recommendations to strengthen defenses against future attacks.
Industry Applications
Finance & Insurance
This sector faces stringent regulatory compliance requirements and high-value targets for cybercriminals, making rapid incident response critical for data protection and maintaining customer trust.
Healthcare & Life Sciences
Protecting sensitive patient data (PHI) is paramount, and regulatory mandates like HIPAA require swift breach notification and remediation to avoid severe penalties and maintain patient care continuity.
Legal & Professional Services
These firms handle confidential client information, making them prime targets for data theft. Rapid incident response is essential to prevent breaches, maintain client confidentiality, and uphold professional reputation.
Manufacturing & Industrial
Operational technology (OT) and industrial control systems (ICS) are increasingly targeted. Incident response is vital to prevent disruptions to production lines, supply chains, and critical infrastructure.
Frequently Asked Questions
What is Malwarebytes THREATDOWN Incident Response?
It is a specialized service that provides expert assistance to organizations experiencing cyber security incidents. It focuses on rapid containment, investigation, and remediation of threats to minimize business impact.
Who should use this service?
This service is designed for SMB and mid-market companies that need immediate access to cybersecurity expertise during a security breach. It is ideal for IT Managers, IT Professionals, and Business Owners.
How quickly can response teams be engaged?
The service is designed for rapid engagement, providing access to experts as soon as an incident is declared, ensuring swift action to contain the threat.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.