Managed Detection and Response Tier 2
Zent Networks' Managed Detection and Response Tier 2 provides 24x7 threat monitoring and rapid incident response, ensuring continuous protection for your endpoints.
- 24x7 Monitoring: Access to continuous threat detection and analysis across your endpoint environment.
- Rapid Incident Response: Coverage for swift containment and remediation of security incidents to minimize impact.
- Proactive Threat Hunting: Protection against emerging threats through expert analysis and advanced AI capabilities.
- Endpoint Security: Entitlement to advanced protection for all your workstations and servers against malware and intrusions.
Product Overview
Product Overview
Managed Detection and Response Tier 2 is a specialized service designed to provide vigilant, round-the-clock security for your business endpoints. It focuses on detecting sophisticated threats that may bypass traditional security measures and ensures a swift, expert response to contain and neutralize them.
This service is ideal for IT Managers and IT Professionals in SMB and mid-market organizations who need advanced security capabilities without the overhead of a dedicated Security Operations Center. It integrates with your existing infrastructure to provide an essential layer of defense.
- AI-Powered Threat Detection: Utilizes advanced artificial intelligence to identify and flag suspicious activities.
- Expert Analyst Triage: Human analysts review alerts, reducing false positives and prioritizing real threats.
- Automated Containment: Implements immediate actions to isolate compromised endpoints and prevent lateral movement.
- Continuous Monitoring: Operates 24 hours a day, 7 days a week, ensuring constant vigilance.
- Incident Reporting: Provides clear and concise reports on detected threats and response actions taken.
Empower your business with enterprise-grade security operations, ensuring your endpoints are protected around the clock.
What's Covered
Continuous Threat Monitoring and Detection
Access to 24x7 monitoring of your endpoints for malicious activities and potential security breaches. This ensures that threats are identified as early as possible in their lifecycle.
businesses with critical data, organizations with remote workforces, companies requiring high availability, environments with sensitive customer information
Rapid Incident Response and Containment
Coverage for swift and decisive action to contain security incidents, minimizing their impact on business operations. This includes isolating affected systems and preventing further spread.
companies with strict uptime requirements, organizations subject to data breach regulations, businesses operating in high-threat environments, teams needing to reduce downtime risk
Proactive Threat Hunting and Analysis
Protection against emerging and sophisticated threats through the expertise of dedicated security analysts. This proactive approach identifies threats that may bypass automated defenses.
businesses seeking advanced threat intelligence, organizations managing complex IT infrastructures, companies with compliance mandates, environments with a history of security incidents
Enhanced Endpoint Security Posture
Entitlement to advanced security measures that strengthen the overall defense of your workstations and servers. This service complements existing security tools with specialized detection and response capabilities.
companies looking to mature their security program, businesses with a diverse range of endpoints, organizations needing to meet security audit requirements, teams managing distributed networks
Key Features
24x7x365 Monitoring
Ensures constant vigilance over your network endpoints, detecting threats at any time of day or night.
AI-Powered Threat Detection
Identifies sophisticated and novel threats that may evade traditional security measures, reducing the risk of undetected breaches.
Expert Analyst Triage
Reduces false positives and prioritizes genuine threats, allowing your IT team to focus on critical issues.
Automated Incident Containment
Quickly isolates compromised systems to prevent the spread of malware and limit potential damage to your business.
Incident Response Playbooks
Provides a structured and efficient approach to handling security incidents, ensuring a consistent and effective response.
Industry Applications
Finance & Insurance
This sector faces high-value targets for cyberattacks and requires stringent security measures to protect sensitive financial data and maintain customer trust, making 24x7 threat detection critical.
Healthcare & Life Sciences
Protecting patient data (PHI) is paramount, necessitating robust security to comply with HIPAA regulations and prevent breaches that could compromise patient privacy and disrupt care.
Legal & Professional Services
Law firms and professional services handle highly confidential client information, making them prime targets for data theft. Continuous monitoring and rapid response are essential to safeguard this sensitive data.
Manufacturing & Industrial
Operational technology (OT) and IT convergence in manufacturing environments create new attack vectors. Protecting production systems and intellectual property requires advanced threat detection and response capabilities.
Frequently Asked Questions
What types of endpoints does this service cover?
This service typically covers workstations, servers, and other network-connected devices within your organization. Specific coverage details will be outlined in your Statement of Work.
How quickly will Zent Networks respond to a detected threat?
Zent Networks provides rapid incident response, with defined service level objectives for containment and remediation, ensuring timely action to protect your business.
Does this service replace my existing antivirus software?
Managed Detection and Response Tier 2 complements your existing security solutions, providing an advanced layer of threat detection and response that goes beyond traditional antivirus capabilities.
Deployment & Support
Deployment Complexity
Medium — IT-assisted
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.