Managed Firewall 24x7 Monitoring
Zent Networks provides 24x7 Managed Firewall service, ensuring constant threat monitoring and rapid response to protect your business network.
- 24x7 Monitoring: Continuous surveillance of your firewall for immediate threat detection and response.
- Threat Response: Expert handling of security incidents to minimize impact and restore operations quickly.
- Device Management: Proactive configuration, patching, and maintenance of your firewall infrastructure.
- Security Audits: Bi-annual reviews to ensure your firewall configuration aligns with best practices and compliance needs.
Product Overview
Product Overview
Zent Networks' Managed Firewall service offers 24x7 monitoring, threat response, and expert device management for leading firewall vendors. This service includes bi-annual security audits to ensure your network perimeter is consistently protected against evolving threats.
This service is ideal for SMB and mid-market organizations that require enterprise-grade security without the overhead of managing a dedicated security team. It integrates directly into your existing network infrastructure, providing a critical layer of defense for your business operations.
- Continuous Security: 24x7x365 monitoring and management of your firewall.
- Expert Threat Handling: Rapid response and containment for security incidents.
- Vendor Agnostic: Support for leading firewall solutions including Fortinet, Palo Alto, and Cisco.
- Proactive Maintenance: Automated patching and configuration management.
- Compliance Assurance: Regular audits to meet security best practices and regulatory requirements.
Secure your network perimeter with expert, round-the-clock management, allowing your team to focus on core business objectives.
What's Covered
Continuous Network Perimeter Defense
Coverage for proactive monitoring of firewall logs and traffic patterns to detect and alert on potential security threats in real time. Protection against unauthorized access attempts and policy violations that could compromise network integrity.
businesses with critical data, organizations requiring high availability, companies with remote or hybrid workforces, environments with sensitive customer information
Rapid Security Incident Response
Entitlement to immediate expert intervention when security incidents are detected, including containment, investigation, and remediation actions. Access to skilled security analysts to manage and resolve firewall-related breaches effectively.
companies with strict uptime requirements, regulated industries, businesses with a distributed workforce, organizations prioritizing data security
Proactive Firewall Device Management
Coverage for ongoing maintenance, patching, and configuration updates for your firewall devices to ensure optimal performance and security. Protection against vulnerabilities introduced by outdated firmware or misconfigurations.
businesses with limited IT staff, organizations seeking to standardize security practices, companies running critical business applications, environments with evolving threat landscapes
Regular Security Posture Audits
Entitlement to bi-annual security audits that assess your firewall configuration against industry best practices and compliance standards. Identification of potential gaps and recommendations for hardening your network defenses.
businesses subject to compliance regulations, organizations aiming for SOC 2 or ISO 27001 certification, companies seeking to reduce audit findings, environments with a focus on risk management
Key Features
24x7x365 Monitoring
Ensures immediate detection of threats and policy violations, minimizing the window of exposure for your network.
Expert Threat Response
Provides skilled security analysts to quickly contain and remediate security incidents, reducing potential damage and downtime.
Managed Device Lifecycle
Automated patching and configuration management keeps your firewall up-to-date and secure against known vulnerabilities.
Bi-annual Security Audits
Regular assessments identify configuration weaknesses and ensure your firewall aligns with best practices and compliance needs.
Support for Leading Vendors
Leverages your existing investment in platforms like Fortinet, Palo Alto, and Cisco while ensuring expert management.
Industry Applications
Finance & Insurance
This sector requires stringent security measures and continuous monitoring to protect sensitive financial data and comply with regulations like PCI DSS and GLBA.
Healthcare & Life Sciences
Protecting patient health information (PHI) is critical, necessitating robust perimeter security and compliance with HIPAA regulations, which this service helps enforce.
Legal & Professional Services
Law firms and professional services handle highly confidential client data, making a secure network perimeter essential to prevent breaches and maintain client trust.
Retail & Hospitality
These businesses process significant amounts of customer payment data, requiring strong security to prevent fraud and comply with PCI DSS standards.
Frequently Asked Questions
What happens if my firewall experiences an outage?
Our 24x7 monitoring will detect the outage immediately. Our team will initiate incident response protocols, working to restore service and investigate the cause, escalating to the vendor if necessary.
How often are security audits performed?
Security audits are performed bi-annually. These reviews assess your current firewall configuration against industry best practices and provide actionable recommendations for improvement.
Does this service include hardware replacement?
This service focuses on the management and security of your firewall. Hardware replacement is typically covered under a separate support contract or warranty with the hardware vendor.
Deployment & Support
Deployment Complexity
Low — self-service
Fulfillment
Digital Delivery
License keys / portal provisioning
Support Model
Zent Networks Managed
Renewal, add-license, and lifecycle management included
Subscription Terms
Cancellation
Cancel anytime — no charge on next cycle
You may cancel this subscription at any time. Cancellation takes effect at the end of the current billing period. You will not be charged for the following billing cycle. Access remains active through the end of the paid term.
Returns
Subscription licenses are non-refundable
Digital software licenses and SaaS subscriptions cannot be returned once activated or provisioned. Contact a Zent Networks account manager if you have questions before purchasing.